We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good value for Families”
3 of 5 bubbles Review of Alderney on Hay

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Alderney on Hay
Ranked #62 of 81 Hotels in Perth
Western Australia
Level Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good value for Families”
3 of 5 bubbles Reviewed August 22, 2011

Booking was easy through "Wotif"

Apartments are clean and spacious and are great for a Family break in the city.

Location is good, walking distance to all the City attractions. We stay here on a regular basis when we are having a little holiday with Family.

The swimming pool is small but adequate and there is a gym for those who like to work out.

One parking bay per unit.

Aldernay on Hay is a good hotel for that little family break!

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MitzfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

266 reviews from our community

Traveler rating
    40
    65
    49
    43
    69
See reviews for
119
26
9
35
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Caloundra, Australia
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed August 22, 2011

Spacious and clean great facilities in apartment room.

Nice full kitchen and laundry very roomy with adequate furniture.

Quite would recommend to anyone wanting a clean affordable accommodation in Perth CBD.

Close to all shopping in the City.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank aussiescotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dampier
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 31, 2011

I was reccommended to stay at the Alderney as it is convenient if you have lots to do in Perth in a short time frame.It could accommodate my family of 5, in the centre of Perth.The rooms were clean and was very handy to have your own laundry as one of my children was sick on our flight down!! The only problem we had was the parking!!

When we checked into the hotel I was given a code to access the parking bay,given my keys to the room and paid....I didn't know you had to get a parking voucher aswell...so when we returned to the hotel after being out for dinner we found the only bay left and parked.In the morning we were shocked to find our car had been wheel clamped....Surely by knowing the access code to the private undercover parking was enough to realise that we were staying at the hotel...Really put a dampener on what was to be a great weekend...
Will think again about staying at the hotel as they SHOULD NOT ALLOW the wheel clamping company into their parking station.The guy who took off the wheel clamp, knew the code for the parking area and boasted that we weren't the only ones he clamped.The reception staff were no help at ALL!!!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travellerDampier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 bubbles Reviewed May 23, 2011

This Hotel is more like 2 stars then 3.
Beds were very hard
Floors dirty
Mould in shower
Could hear all out side noise from all rooms
Small bedrooms
Rooms smelt like smoke
Stains on soft furniture
We had a updated room "supposedly" so I would hate to see the older rooms!

Room Tip: Dont stay here!!!
See more room tips
  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Rubystarss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Perth hotels

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed May 17, 2011

I read the other reviews before booking this accomodation so I did not have the highest of expectations, but our options were limited -Overall the rooms were spacious and were clean.

We decided to go for a dip in the pool to unwind..after swimming for approximately 5-10 mins we noticed 2 brown piles on the bottom of the pool which were starting to be bought to the surfice by bubble of the spa - yes it was poo.

After notifing the reception desk of this we did not receive an apology, actually reception no longer made eye contact and on checkout still nothing was said - including "did you enjoy your stay?"

I don't believe that the hotel made the mess in the pool but gees they could not have handled it any worse!

Room Tip: Check into another location
See more room tips
  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank Katrina2030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed March 23, 2011

It's all about perspective isn't it? If you consider that this is a 3 1/2 star holiday apartment, and set your expectations accordingly, you would then be able to enjoy this hotel for what it is. For a 3 1/2 star place, my expectation is for it to be at least clean, comfortable and suitably furnished. I have stayed in this hotel 4 times over the last 12 years. This time I was there after a 5 years break. But it still ticks the boxes for me.

Admittedly, the furniture might have been a little old, at least they still looked clean and pleasing. The bedrooms were also comfortable and welcoming. The kitchenette, washing machine and dryer are additional comforts that came with the apartment. The management may well need to overhaul the place shortly, but for the time being I think it is still passable. I have most definitely stayed in worse 3 1/2 apartments in Perth.

One additional thing: this place has a small indoor swimming pool and free parking. Definitely a plus point for a 3 1/2 star establishment in my books (can't say the same for some 5 stars accomodation)

I'm giving this 3 stars for being at least a decent 3 1/2 stars accommodation

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank i_am_participating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed February 13, 2011

The apartment is well laid out, but the walls and floors are very thin. On two nights out of three, I was wakened repeatedly between 2am and 5 am by noise in the apartment above.

The double beds are no such thing, They are merely two singles pushed together, which makes sleeping very difficult. The desk staff insisted that all the rooms were the same (or perhaps they just did not want the trouble of changing rooms). The linen was too small for the bed.

Cleanliness is not the Alderney's strong point. The toilet smelled strongly of stale urine and our "non-smoking" apartment smelled strongly of cigarettes. Some of the dinner plates, etc, were clearly in need of a wash. Rooms are unserviced between check-in and check-out.

The rooms are "zero maintenance" and the rooms have a decidedly run-down feel to them, whether it be the soap dispenser that rests on the floor of the shower, the toilet that won't flush properly, the scorched benchtop, or the doors with the off-colour edge margin that did not get painted because the doors were painted while they were closed.

Domestic staff are all either asian or african, so, presumably, bare minimum wages are being paid.

Parking is included in the tariff, but the supply of bays is limited. A particularly unpleasant feature of the parking is the use of wheel clamps on those who park in the wrong place. This practice is illegal in other states, but does reflect the attitude of management towards the guests. The release fee is $140.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ROBBITY-BOBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Perth hotels
East Perth
Mont Clare Boutique Apartments
Mantra on Hay
#29 of 81 in Perth
4.0 of 5 bubbles 948 reviews
Show Prices
Show Prices
Show Prices
East Perth
City Waters
City Waters
#64 of 81 in Perth
3.0 of 5 bubbles 146 reviews
Seasons of Perth
#59 of 81 in Perth
3.0 of 5 bubbles 345 reviews
Show Prices
Show Prices
Show Prices

Been to Alderney on Hay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alderney on Hay

Property: Alderney on Hay
Address: 193 Hay St, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth > East Perth
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Alderney on Hay 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Starwest Apartments Alderney On Hay is leading the way in offering affordable, fully self-contained quality apartments that are close to the city centre.Our 3.5 Star property is conveniently located in East Perth approximately 1km from the Perth City Centre. Starwest Apartments Alderney on Hay is located just minutes from the Perth CBD, shopping, entertainment, restaurants, the WACA cricket ground, Burswood Casino, Gloucester Park, Ascot and Belmont horse racing tracks and the Swan River. Featuring spacious non-smoking self-contained two bedroom apartments with dining/living area, separate laundry and bathroom, direct phone line and a private balcony - it's the perfect accommodation whether you're on holiday or travelling for business. Standard Apartments:Spacious 2 bedroom apartment, fully equipped kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. Deluxe Apartments:Each Deluxe Apartment has a fully equipped granite-top kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer.Platinum Apartments:Our Platinum Apartments consists of two bedrooms and one bathroom; it has a fully equipped granite-top kitchen, dishwasher, lounge, television, DVD player, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. The modern platinum apartments also include a daily housekeeping service.The property also offers:• E-Sense Cafe open Monday-Friday 7.30am-3pm.• DVD hire available at $7 per movie.• Cot Hire at $10 per night.• Local and International calls are chargeable. • Vending machines with snacks. • Dry cleaning / laundry service.• Indoor pool – heated.• Spa and gym facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, TripOnline SA, Agoda, Evoline ltd and HotelQuickly so you can book your Alderney on Hay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alderney On Hay Hotel Perth
Alderney Hay
Alderney On Hay East Perth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing