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“Comfort Hotel Hay Street Perth” 4 of 5 bubbles
Review of Comfort Hotel Perth City

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Comfort Hotel Perth City
Ranked #46 of 81 Hotels in Perth
Broome, Australia
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfort Hotel Hay Street Perth”
4 of 5 bubbles Reviewed July 11, 2014

The staff were very friendly and understanding when I needed to extend my stay due to my Mother's stay in RPH. The restaurant staff were excellent and the food great. Room was clean and the staff even left the extra blanket on my bed and tidied it into the bed linen rather than leaving it on top where I had left it.
Excellent location for visiting anyone in Royal Perth Hospital and would stay there again.
The only downside was the emptying of the recycling bin prior to 6am one morning only out of 5.

Room Tip: Stay away from the Hay Street side.
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  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
    52
    175
    122
    28
    18
See reviews for
83
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85
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Norfolk, Virginia
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 11, 2014

The hotel is in a nice location, it's a good value, and the restaurant is good. What truly sets this place apart is the customer service. The evening that I reserved the room, I sent an email asking about a port-a-cot for our baby, and I received a near immediate reply not only offering a free crib but also use of a baby bath. Upon arrival after a long day's travel, the manager upgraded our room to make for a more comfortable stay and moved his own car from the parking lot to give me room to park rather than having to move to the alternate lot. Is this a 5-star hotel? No, but the customer service is second to none and it's a great value.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Matt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed June 19, 2014

I stayed for a couple of nights on business in mid-June. The room was clean, the bed comfortable and everything worked as expected. The front desk staff were friendly and helpful and for those on a budget this hotel represents good value for money in what is a fairly expensive city for hotel accommodation. I'd quite happily stay here again.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Minegeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barossa Valley, Australia
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed June 17, 2014

We were here on business and would never have chosen to stay here ourselves knowing what else is available in Perth. Cold, small room, very noisy with trash bins and driveway near our window. AC so old it didn't work and feral noisy workmen in next room. Not a classy place would not stay here again.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Watravers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Perth hotels

Bunbury
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 14, 2014

The rooms were clean and front office staff were friendly. Unfortunately that was the only positive. We were given a room facing Hay Street on the 3rd level. From midnight until 5am I didn't sleep thanks to the drunks outside on the street. I left wishing I hadn't wasted my money and just driven the 2 hour journey to Perth from my house. I wouldn't stay here again due to the dodgy area.

Room Tip: If you have to stay here, request a room off
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  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bunburywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 11, 2014

This was a one night stay and couldn't fault the place. Easily one of the most reasonably priced hotels in Perth (because nothing is cheap in Perth).

The staff were friendly and helpful, the rooms were not fancy but they're clean, the bed was comfy. Value for money for what was paid for.

and the shower was GREAT. Excellent water pressure. It's not often you get a fantastic shower in a hotel!

Don't expect a view, there's really not a lot to look at ;-)

The hotel is in the eastern part of the city, but only about 1.5k from the main street but didn't hear an ounce of traffic.

We forked out for brekky and it was worth it - there's a huge selection which caters for everyone.

Room Tip: If there's only 2 of you, ask for a corner room - I had room 511, it's no where near the lif...
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  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 9, 2014 via mobile

This was certainly a no frills stay for us.
We needed a cheap and cheerful room, close to the city that could accommodate 2 adults and 2 children and The Comfort Hotel delivered.
There were no big disappointments as, at $160 for the room, a parking space and a continental breakfast each in the centre of Perth I didn't expect much.
The room was clean and had everything we needed. The decor was tired and plain and the bathroom was probably due an upgrade a couple of years ago but it was functional.
The reception staff were extremely helpful and friendly and the hotel is in a good position with not much external noise.
It was a short stroll to a CAT bus stop which offers a free service around Perth - the reception staff we're able to give me a helpful colour coded map and a bit of info about this service which was good.
The breakfast was lovely with a great selection and whilst we didn't order anything the room service menu seemed reasonable with plenty of choice.
If I were planning a similar trip I would certainly consider this hotel again!

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FJQuartet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Perth City

Property: Comfort Hotel Perth City
Address: 200 Hay St | East Perth, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #46 of 81 Hotels in Perth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Perth City 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
This well-appointed 3 1/2 star award winning economy style hotel is situated in the leafy residential area of Hay Street - East Perth. The hotel is five minutes' walk from the WACA & Gloucester Park and within walking proximity to Royal Perth Hospital, Perth Mint and the beautiful picturesque Swan River. Free public transport (CAT) provides quick access into the Perth cbd (5 minutes) free of charge parking (subject to availability) is available within the hotel. There is plenty of surrounding street bay parking available. Featuring both Economy and Premium Economy rooms, the hotel caters for leisure, group and business travel offering 7 different room types with different room facilities and space available to suit the needs of the guest. Free onsite parking is available (33 bays) with plenty additional street parking bays available around the hotel. Bluerock Café Bar Restaurant offers fantastic dining and drinking options, an outstanding daily continental breakfast buffet is served and the bar is a great social relaxed venue to chill in with friends, family and work colleagues. Hotel Facilities include: 24 hour reception. Daily room servicing. Bar & Restaurant facilities. Non Smoking - all rooms and floors. Coin operated laundry facilities. Same day (M-F) laundry valet, Tourist Information, Onsite parking (subject to availability), Safe Custody Boxes, Complimentary luggage storage, Complimentary in house movies, Free Wi-fi in all hotel areas, Business Station including internet access in foyer, 24 hr Beverage Station, Room Service (Dinner only), Lobby lounge & television. ... more   less 
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Also Known As:
Comfort Hotel Perth
Comfort Inn Perth

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