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Comfort Hotel Perth City
Ranked #41 of 66 Hotels in Perth
Reviewed January 22, 2013

The checkin staff were not very helpful, more interested in her nails. When we booked we explained that we were visiting my husband who was in the icu unit if the hospital and would have been driving for several hours and would appreciate a car park space being kept for us . This was not going to be a problem, when we got there we were told to park on the street and that it wasn't their issue but mine.
Room was basic cups were stained bed not comfortable at all. Next door sounded like they were having a major party.
Included breakfast this was pretty good but got told no don't complain yoghurt .
Asked for booking for the next weekend yes let us know what you want, we would get the same deal as this weekend, this has not happened room is $30 extra has no parking and no breakfast
Would not recommend this to anyone unless they do some serious staff training
Do not expect staff to be sympathetic to your cause

Room Tip: Delete pool comment its not there
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  • Stayed: January 2013, traveled with family
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1  Thank 6maddi6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortHotelPerth, Guest Relations Manager at Comfort Hotel Perth City, responded to this reviewResponded April 30, 2013

Staff & Management: We thank you for your review and have noted the points indicated. While it may be of cold comfort to you, please rest assure that we did bring the same up with the Departments concerned and took appropriate corrective action like training etc as necessary. I can assure you that you won’t be disappointed with our service should you choose to give us a chance again. Please do not hesitate to contact for us for any information: info@chpc.com.au OR www.chpc.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 - 252 of 421 reviews

Reviewed January 8, 2013

Good points - Close to the city and Swan River. Room adequate if a little small.
Not so good points - Do the staff like working here? They certainly look pretty miserable and are rarely cheerful (although the exception to this are the housekeeping staff who were friendly and helpful). The restaurant staff cannot wait to leave, morning or evening, the breakfast service closed early twice whilst we were there but at least we discovered the nice place to have breakfast across the road! The one occasion we ate there in the evening a member of staff waited for my daughter to finish her wine so he could take the glass, at 9pm!!
If you can ignore the sullen staff and eat out, then this hotel is fairly well located and reasonably priced for central Perth.

  • Stayed: December 2012, traveled with family
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Thank UkBritAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortHotelPerth, Guest Relations Manager at Comfort Hotel Perth City, responded to this reviewResponded April 30, 2013

Staff & Management: We thank you for your review and have noted the points indicated. While it may be of cold comfort to you, please rest assure that we did bring the same up with the Departments concerned and took appropriate corrective action like training etc as necessary. Please do not hesitate to contact for us for any information: info@chpc.com.au OR www.chpc.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2012

Go here if you are low on the $, its clean, safe and simple, and nothing else.

Service=eh, umm, very basic-like kissing your sister if you are desperate, the cleaning staff are the most friendly people in the building!
Modern=no, expect little and you will be fine, think Grand-mom's house, it's old school!
Clean=hell yes-this they do this well!
Quiet=if you like white noise, the room has a great AC and I was on the street, slept ok after getting used to the lumpy bed, but otherwise, maybe not.
Restaurants=down below, Blue rocks, or whatever, $$, looks nice, SOLID food (seriously), but nobody goes there, too bad, liked the people, cool manager and wait staff.
Hood=sleepy sort of, there are 2-3 bars withing 2 blocks, 2 liquor stores, and 2 mom and pop old school super markets.
Transport=free bus!
Wifi=Bipolar technology, sometimes on, sometimes off
Hot Water=Damn, I think there is a radiator that lets you know it's pissed if you are using the hot water.

Worth the $? 50/50
I lean yes. It's got a kitsch factor that I like, and in Perth where every hotel is so affordable (cough cough), it does the job. Seriously, Perth has so much to offer, that every hotel should
be expensive (hack, wheez, cough!!)

Room Tip: Do not pay for dry cleaning, it's a rip off!! Wash place is just 1 block away. I'd check ou...
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  • Stayed: December 2012, traveled solo
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4  Thank enfp66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

Good sized room, comfy bed and clean and tidy. Good price for expensive Perth and located a 10 minute walk from the city centre. Very friendly reception staff. However quite a lot of noise from air con units outside my window, and on a weekend the pub across the road can get quite noisy. Ear plugs helped with getting a good sleep.

  • Stayed: December 2012, traveled solo
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Thank HappyTraveller530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

We stayed here for one night. Midweek accommodation is expensive in Perth & we chose this hotel as it had reasonable midweek rates. The reception staff were friendly and helpful.

Our room was clean although fairly basic and a bit dated. It was a good size with an entrance area with shelves for two suitcases & a large cupboard. The room had a flat screen TV with a couple of free movie channels & tea/coffee making facilities.

Unfortunately we did not sleep well even with the window closed as there was a lot of industrial noise with our room being on the first floor next to the lift well and outside were air-conditioning units which were noisy all night.

  • Stayed: October 2012, traveled with family
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Thank Silver999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

Basic accommodation which I am used to for the price in Perth but some reception staff need an attitude check. I stay with choice hotels almost every other week with work, the night receptionist made no attempt at acknowledgement when I entered the hotel after only checking out 1 night previously. She was then unhelpful when I called and questioned my room set up as it was apparently different to what she had on her computer. Reception is the first impression, she left me with a bad one. Lose the attitude and maybe crack a smile.. Reception should be just that, a warm reception.

Stayed: December 2012, traveled on business
1  Thank P7L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

  • Stayed: November 2012, traveled as a couple
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Review collected in partnership with Quickbeds
2  Thank Linda B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Comfort Hotel Perth City

Address: 200 Hay St | East Perth, Perth, Western Australia 6004, Australia
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Perth
Price Range: $58 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Hotel Perth City 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
This well-appointed 3 1/2 star award winning economy style hotel is situated in the leafy residential area of Hay Street - East Perth. The hotel is five minutes' walk from the WACA & Gloucester Park and within walking proximity to Royal Perth Hospital, Perth Mint and the beautiful picturesque Swan River. Free public transport (CAT) provides quick access into the Perth cbd (5 minutes) free of charge parking (subject to availability) is available within the hotel. There is plenty of surrounding street bay parking available. Featuring both Economy and Premium Economy rooms, the hotel caters for leisure, group and business travel offering 7 different room types with different room facilities and space available to suit the needs of the guest. Free onsite parking is available (33 bays) with plenty additional street parking bays available around the hotel. Bluerock Café Bar Restaurant offers fantastic dining and drinking options, an outstanding daily continental breakfast buffet is served and the bar is a great social relaxed venue to chill in with friends, family and work colleagues. Hotel Facilities include: 24 hour reception. Daily room servicing. Bar & Restaurant facilities. Non Smoking - all rooms and floors. Coin operated laundry facilities. Same day (M-F) laundry valet, Tourist Information, Onsite parking (subject to availability), Safe Custody Boxes, Complimentary luggage storage, Complimentary in house movies, Free Wi-fi in all hotel areas, Business Station including internet access in foyer, 24 hr Beverage Station, Room Service (Dinner only), Lobby lounge & television. ... more   less 
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Also Known As:
Comfort Hotel Perth
Comfort Inn Perth

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