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“Poor effort !”

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Adina Apartment Hotel Perth
Ranked #19 of 66 Hotels in Perth
Certificate of Excellence
Reviewed January 13, 2013

Initially we were happy enough with our studio room until the roof started leaking so badly it became a hazard & we had to be moved. Our alternate room didnt have the lounge or dining area. Extremely annoying to have to pack & rush shortly before we had a dinner booking to find ourselves in a much lesser room. Understandable that these things happen but would have expected a room of the same standard. Very poor effort !

  • Stayed: January 2013
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1  Thank luap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, General Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear luap1,

Thank you for taking the time to complete this review of your recent stay with us an Adina Apartment Hotel Perth.

I am disappointed to read that your experience with us did not meet your expectations. The leak from your ceiling was an unforeseeable problem, which my team members addressed promptly for you.

I do apologise for the inconvenience this caused to you and your dinner plans.

If there is any aspect of your stay that you would like to discuss further, please feel free to contact myself direct at the hotel or via email pwilmot@adinahotels.com.au.

Kind regards

Phil Wilmot
Hotel Manager
Adina Apartment Hotel Perth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,316 - 1,322 of 1,456 reviews

Reviewed January 12, 2013

Apartments are clean and there is plenty of parking under the hotel. Hotel staff are friendly. Great hotel if you are attending a function at the convention centre. Breakfast was quiet good but a little expensive. Great place and we will stay there again.

Stayed: August 2012, traveled as a couple
1  Thank TheBlues70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, General Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear 9643,

Thank you for taking the time to complete this review of your recent stay with us an Adina Apartment Hotel Perth.

Your positive comments are appreicated by my team and I.

I look forward to welcoming you back in the future and safe travels for the new year.

If there is any aspect of your stay that you would like to discuss further, please feel free to contact myself direct at the hotel or via email pwilmot@adinahotels.com.au.

Kind regards

Phil Wilmot
Hotel Manager
Adina Apartment Hotel Perth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

We stayed for two nights last month at a great rate. It was during the heatwave and the air-con was so good as well as the set up with lounge, kitchen and separate bedroom. Also a balcony. It is a brisk five minute walk from the mall and close to Kings Park. You do need to pay extra if you park.

Room Tip: The quiet side faces the city.
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  • Stayed: December 2012, traveled as a couple
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Thank shazaroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear shazaroni,

Thank you for taking the time to complete this review of your recent stay with us an Adina Apartment Hotel Perth.

I am glad we were able to offer you a reprieve from the heatwave over the festive season.

I look forward to welcoming you back in the future.

If there is any aspect of your stay that you would like to discuss further, please feel free to contact myself direct at the hotel or via email pwilmot@adinahotels.com.au.

Kind regards

Phil Wilmot
Hotel Manager
Adina Apartment Hotel Perth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

My husband and I stayed on a Friday night. Medina carpark was full, but alternative parking was easily sorted out. Facilities in one bedroom apartment were great - remote control had no batteries - quickly fixed after we reported it. Air conditioning was great especially on a hot December night. Reception staff were friendly and only too willing to help out with any enquiries.
Hotel is central to Perth and is easy to walk anywhere.
Noise was not a problem once the balcony door was closed. Curtains are nice and heavy to cut out the morning sun.
We will look at staying here again.

Room Tip: Watch out for special deals on accommodation
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  • Stayed: December 2012, traveled as a couple
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Thank TheLyonsPride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear TheLyonsPride,

Thank you for taking the time to complete this review of your recent stay with us an Adina Apartment Hotel Perth.

We appreciate your feedback and the items you have mentioned have been addressed with the appropriate departments.

I look forward to welcoming you back in the future. If there is any aspect of your stay that you would like to discuss further, please feel free to contact myself direct at the hotel or via email pwilmot@adinahotels.com.au.

Kind regards

Phil Wilmot
Hotel Manager
Adina Apartment Hotel Perth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

Stayed on a quiet Sunday night in early January so the rate was good value.
Hotel is very nice and modern. The 1 bedroom apartment with open plan kitchen/lounge was really well appointed - a long term stay would be very comfortable. We had a southern facing apartment which was nice a quiet but sadly there is no view.
The hotel is located close to the city and right opposite the Convention Centre (convenient for anyone working there).
Parking overnight was expensive at $27.50.

  • Stayed: January 2013, traveled as a couple
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Thank ChuckH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear ChuckH77,

Thank you for your review of Medina Grand Perth. My team and I appreciate the time you have taken to complete this review.

I am pleased to read that your stay for work was enjoyable and found our apartments suitable for your needs.

Our car parking fees are in line with similar offerings around Perth.

I hope I have the opportunity to welcome you back in the future.

Kind regards

Phil Wilmot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

The Medina grand Perth has everything someone on vacation would need. Close to perth city centre this hotel is spotlessly clean and is equipped with high spec appliances a traveler would need. Spacious sitting area, well equipped kitchen which includes cooker, microwave, toaster all cutlery and crockery and glasses you would need and a washing machine and dryer in the bathroom. There is also fully fitted wardrobe with ample space and a free coded safe for your convenience all at an affordable price.There is also a balcony with table and chairs for people to sit out and is convenient for smokers. Overall the hotel is top quality with friendly and efficient staff. I would recommend this hotel to anybody.

  • Stayed: December 2012, traveled with family
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1  Thank 186605Maria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 28, 2013

Dear 186605Maria,

Thank you for your review of Adina Apartment Hotel Perth. My team and I appreciate the time you have taken to complete this review.

I will be sure to share your review with my Housekeeping team, who have been focused on delivering a high standard of room servicing. It is great to read that the teams hard work is being reflected in our guests experience.

I hope I have the opportunity to welcome you back in the future.

Kind regards

Phil Wilmot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

This hotel has mini apartments and faces the exhibition and convention centre. I found it to be perfectly ok but nothing special. Like most Perth hotels its overpriced. Gym only had 3 pieces of equipment. Spa near pool not working. Had to ask for a blanket as none provided in the room. Complained about road works during the night and was initially told there was no roadworks (I told them to open a window) they then rang me back and told there was nothing to be done as it was up to Perth City Council. Don't stay here unless you have to.

Room Tip: No breakfast available.
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  • Stayed: November 2012, traveled on business
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Thank WorkingMumCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil W, Manager at Adina Apartment Hotel Perth, responded to this reviewResponded January 1, 2013

Dear WorkingMumCanberra,

Thank you for choosing to stay at the Medina Grand Perth. I appreciate the time you have taken to complete the review of your recent stay.

I am disappointed to read that your experience did not meet your expectations. Your feedback concerning road works has been noted and addressed with my team. These works did occur and are now completed.

Your feedback regarding the gym has been noted. For travellers requiring a larger range of equipment several gyms are within an easy walk of the hotel. My reception team are able to provide directions.

I have noted your comments with regard to blankets in the rooms. We do have blankets available, which receptions are able to provide.

Your comments in relation to the spa and breakfast have been addressed. Breakfast is indeed available 7 days from Metro Bar & Bistro. Monday to Friday from 7am and Saturday to Sunday from 7:30am. Room service is available from 6:30am. Breakfast packs are available in the apartments for guests requiring an early breakfasts. A range of restaurants is located close by at Brookfield Place a variety of breakfast options.

If you would like to discuss any aspect of your stay further, please feel free to contact myself direct at the hotel.

I wish you a Happy New Year and safe travels in 2013.

Kind regards

Phil Wilmot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Perth

Address: 33 Mounts Bay Rd, Perth, Western Australia 6000, Australia (Formerly Medina Grand Perth)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Perth
#10 Family Hotel in Perth
#18 Luxury Hotel in Perth
#19 Romantic Hotel in Perth
Price Range: $98 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Perth 4.5*
Number of rooms: 138
Official Description (provided by the hotel):
Located on site at the Perth Convention Centre, in the heart of the CBD and close to many attractions like the magnificent Kings Park, Adina Apartment Hotel Perth is the perfect base for your upcoming visit to Perth, no matter whether you're travelling for business or pleasure. Likened to one big holiday resort, Perth offers many attractions, great climate, miles and miles of beautiful beaches and much more. Free transport is available in the CBD and the hotels location makes for easy access in and out of the city! ... more   less 
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Also Known As:
Medina Grand Perth Hotel Perth
Medina Grand Hotel Perth
Perth Medina Grand Hotel

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