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“Load of waffle”
Review of Theobroma - CLOSED

Theobroma
Restaurant details
Reviewed November 3, 2013 via mobile

We bought our lunch for Theobroma through groupon via internet for waffles, strawberry with choc and a hot choc. This weekend was Perth' s open house weekend. We arrived for lunch around 11:45, waited about 10 mins to be served, bearing in mind there was 1 other person in front of us and the place was not busy. Anyway, they were out of strawberries which was disappointing so we settled for banana and ice-cream instead. The young gentleman serving was polite which is a big plus, one portion of waffles arrived after 20 minutes with the rest following individually and were cold, the hot choc was nice though, overall our experience was dissapointing, the location, seating and decor are great - just need to review how to provide a good service through staff coordination and team work and decide who's doing what job before opening as the 3 people were not coping and the girl cooking had long hair flying around like a horse whip while preparing food- should be tied up or in a chef hat etc.

Thank Noongar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (16)
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9 - 13 of 16 reviews

Reviewed July 28, 2013

Service distinctly lacking, took ages for our orders to come out and when they did I was a bit disappointed.

Thank Waddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

Popped in recently to buy some truffles from this cafe to take home. Whilst they looked nice enough in the display cabinet, the ones we bought were stale, hard and flavourless. The chocolate was actually brittle, crumbling when bitten into. We also bought a rocky road chocolate bar which was stale too. Disappointing when a cafe promotes itself as a chocolate lounge, that they can't serve quality product.

Thank Fork Talk O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2013

My family came here for breakfast on a not particularly busy Saturday morning in January.

No acknowledgement of us actually being there so sat down at an available table with someones dirty plates on the table.

Waited 10-15 minutes, still no acknowledgement or any effort to clean the table or take our order.

Walked out. Not a problem really, there are many better places and lots of competition in Perth CBD.

    • Atmosphere
    • Service
Thank MrAustralasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013 via mobile

I love this little cafe in perth. Staff are friendly and the tea and hot chocolates are really good! Gorgeous window display with petite chocolate treats. Nice food as well.

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1  Thank Shara May L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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