We bought our lunch for Theobroma through groupon via internet for waffles, strawberry with choc and a hot choc. This weekend was Perth' s open house weekend. We arrived for lunch around 11:45, waited about 10 mins to be served, bearing in mind there was 1 other person in front of us and the place was not busy. Anyway, they were out of strawberries which was disappointing so we settled for banana and ice-cream instead. The young gentleman serving was polite which is a big plus, one portion of waffles arrived after 20 minutes with the rest following individually and were cold, the hot choc was nice though, overall our experience was dissapointing, the location, seating and decor are great - just need to review how to provide a good service through staff coordination and team work and decide who's doing what job before opening as the 3 people were not coping and the girl cooking had long hair flying around like a horse whip while preparing food- should be tied up or in a chef hat etc.
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