The hotel was new therefore very clean. Hope that will be maintained. One of our rooms got upgraded for free. However we had not so good experiences during check in.Tthe staff wasn't good. We booked 3 room and was there around 230pm. Staff told us that they need another half hour to clear the rooms but allowed us to check in first. However she only checked in for 1 room. Was also made to put a deposit as well as pay up fully for that one room( not knowing that the other 2 rooms were not checked in). After half an hour when we returned to the hotel, we then found out that only 1 room was checked in. So we needed to check in again for the other 2 rooms, and also place another deposit for the 2 rooms. We were already made to pay fully for the other room, and now they required another deposit . Is was all messed up. Later on, one of our rooms had other hotel guests coming in. They were give the same room as us. It was so dangerous as anybody could have come in and definitely no privacy as well. The other hotel guests were also shocked to see people in the room that they were checked into. Upon check out after 2 nights, we were made to pay parking charges when we did not even drive, yet another mistake. I also asked if we could book another night for 3 rooms at a similar rate that we got, but was told it was not possible . Location is far from town, not much eateries.
The outer windows needs cleaning.
- Official Description (provided by the hotel):
- Luxury Suites in Perth: Overlooking the Swan River, Fraser Suites Perth offers fully-furnished, luxurious accommodation in Perth's CBD. Close to the Convention Centre, the WACA Ground and only a few kilometres from Crown Casino, our prime Perth CBD location makes us the perfect hotel to enjoy all the entertainment and dining options Perth has to offer. Exquisite interior design meets practical luxury in our award-winning luxury hotel with 151 one and two bedroom suites, as well as 85 studios. Our air-conditioned suites feature opening floor-to-ceiling windows that capture panoramic views of the Swan River and its surrounds. Some also have spacious balconies. Fraser Suites Perth serviced apartments also feature state-of-the-art entertainment systems with 40-inch LCD TVs and DVD players. With stylish, practical kitchen facilities and open-plan living and dining areas, you can relax in sophisticated comfort. Dine at the hotel's Heirloom By Pete Evans restaurant with alfresco dining and a menu designed by chef Pete Evans. Enjoy piano nights and happy hours in the stylish Lobby Bar, or try our 24-hour in-room dining menu for something more intimate. At Fraser Suites Perth you can enjoy our world-class facilities including spa, sauna, indoor heated swimming pool and 24-hour well-equipped fitness centre. Cycle and explore the wonders of this picturesque city and take in the breathtaking city skyline with bike hire available at the hotel, or enjoy the free local bus service to Perth's CBD area. With a ballroom, professional meeting facilities and complimentary high-speed WiFi available throughout the apartment hotel, Fraser Suites Perth is an ideal choice of accommodation in Perth for both business and leisure travellers. ... more less
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