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“Great for a short city stay” 5 of 5 bubbles
Review of Best Western Premier Terrace Hotel

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Best Western Premier Terrace Hotel
Ranked #4 of 81 Hotels in Perth
Certificate of Excellence
Noosa, Australia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great for a short city stay”
5 of 5 bubbles Reviewed September 9, 2013

This is a beautifully renovated house with a very clever addition housing most of the 12 rooms. The bathroom is terrific, although the lighting is more romantic than practical. Very high quality bedding on a very comfortable bed. Particularly like the provision of a Nespresso machine and quality tea. The mini bar products are very expensive (like all hotels) but they are serious luxury items. For us, the inability to open a window is a bit of a draw back. Okay for a couple of days but not good for a longer stay. The location is great. An easy walk to great restaurants, Kings Park and the CBD. We enjoyed the food in the bar and the restaurant. Breakfast choices are very good and reasonably priced.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank statt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb B, Front Office Manager at Best Western Premier Terrace Hotel, responded to this review, September 10, 2013
Thank you for your review. We are delighted to hear that you enjoyed your stay with us and that our luxurious amenities lived up to your expectations.
I do hope that we get the chance to welcome you back again in the future.
Kind regards,
Barb Boag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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401 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

We stayed here for one night, just as a treat, we were going to the George Benson concert at the Convention Centre and this hotel was a nice stroll down St Georges to the concert. This is a really lovely hotel, nice, comfortable rooms, impressive bathroom, friendly, obliging staff. The restaurant is lovely and they have a warm, inviting bar too. We have lived in Perth for 30 years and didn't know this hotel existed, glad we found it. We'll look forward to staying there again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb B, Front Office Manager at Best Western Premier Terrace Hotel, responded to this review, September 12, 2013
Thank you for your review and we are delighted you enjoyed your stay at The Terrace Hotel. The hotel has only been open for ten months so with wonderful feedback like yours we are hopeful word will spread.
We look forward to welcoming you back in the future.
Kind regards,
Barb Boag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
4 of 5 bubbles Reviewed September 3, 2013

We were very warmly welcomed to the Terrace Hotel for our wedding anniversary night and nothing was too much trouble. The Heritage room was beautiful and bed very comfortable and facilities excellent. A couple of problems were that none of the promised Foxtel TV channels were operational, and we should have been told in advance where to park the car ready for valet parking. Otherwise very happy to recommend this hotel.

Room Tip: Being on a busy road get the back rooms if possible or if noise is an issue. We had a back room and...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Homeiseverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb B, Front Office Manager at Best Western Premier Terrace Hotel, responded to this review, September 12, 2013
_______________________________
Many thanks for taking the time to post your kind words following your recent stay with us. We are happy that we made your anniversary special.
I apologise for the problems you experienced with the Foxtel channels, the weather was causing some interference with our satellite but this has now been rectified.

We hope to be able to welcome you back to The Terrace Hotel again in the future.
Kind regards,
Barb Boag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunsborough, Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

My husband and I stayed at The Terrace for 2 nights in August 2013. From the minute we had our car valet parked until we checked out 2 days later we had a fantastic experience. They have done a great job in combining an old renovated building with a brand new modern hotel. The hotel feels like it has beautiful character but has all the modern amenities. The free standing bath, huge bathroom, Apple TV, coffee machine and beautiful champagne glasses and generous size bedroom with king bed to name just a few all contributed to making our stay very pleasant. The staff were superb, especially the concierge and bar staff. They were helpful, friendly and very experienced. We had lovely coffee and the cocktails and bar snacks were sensational. Our complimentary champagne was a very generous and a lovely touch. The location was excellent with access to great restaurants, shopping and close to beautiful Kings Park. We will definitely be back. Thank you.

Room Tip: Deluxe room on the top floor was very good.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Narelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barb B, Front Office Manager at Best Western Premier Terrace Hotel, responded to this review, September 12, 2013
____________________________________
We were thrilled to read your feedback following your recent stay at The Terrace Hotel. I was delighted that you enjoyed the brilliant service and luxurious amenities we provide to our guests and that we met your expectations.
We look forward to hopefully welcoming you back again in the near future.
Kind regards,
Barb Boag
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 bubbles Reviewed August 18, 2013

Fantastic location top end of town, everything within walking distance, though you could happily ensconce yourself here and not leave for food , drinks or lazing if that is on your agenda. Loved the bathroom with huge bath, yes I took advantage of that! Plump king size bed and pillows were also divine. On a rainy night I didnt feel like leaving the hotel for dinner and enjoyed a sensational meal downstairs, though they were more than happy to provide room service if I'd required. Staff were just delightful and very personable. High tech facilities with USB ports and ipod accessories were great. If I had to pick anything to be dissapointing was the small obscured windows. But I will definitely be back next visit. Oops, forgot tomention the handmade chocolate truffle I couldnt resisit with the turn down service. Mouth watering!

I'd go here if I wanted central location, 5 star without the stuffiness, and one of the few 5 star CBD Perth Hotels that has up to minute decor and is not in need of updating.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarolynC69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 11, 2013

We spent two nights here for our wedding anniversary and had an amazing stay. The service (as everyone says) was exemplary. Front desk was anyways helpful (even at 4am) and Nick is a real professional in his service role. It is obvious that management has worked hard to train and keep great people in all of the hospitality and service roles. It is in a great location for access to Kings Park, river activities, and the free bus and CAT services take you to wherever you want to go in town. We had dinner the first night in the restaurant and ordered the pork with black pudding and the ocean trout. I would highly recommend both. The pork was especially amazing. The wine list is extensive and the deserts have perfected that sweet but light balance. We ordered room service breakfast which included perfectly poached eggs, toasted sourdough and home made preserves for $7.50 each. The in room tea and coffee is great, so no need to leave your room. But if you prefer to go downstairs for breakfast in the restaurant, the setting and service are worth the little extra. We made the mistake of going elsewhere for dinner the second night and it was such a disappointment in comparison. (Think JH's with cutlery!) We promptly returned to TTH have desert and cocktails in the bar with service and ambiance more fitting for the occasion! The room itself, with it's luxuries and services (chocolates with turn down, bathroom re-stock etc.) was really comfortable. It was such a great place to enjoy the company of my husband and treasure the celebration of our lives together. Thanks everyone at TTH!!

Room Tip: If you are used to a contoured foam / latex pillow, you may wish to request an alternative to the fe...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JBH02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

I booked this hotel after reading some comments on trip advisor. All I can say is, I will be staying I. This hotel every time I stay in Perth. Provided it doesn't become so popular I can not get a room. I had a suite, it was clean, comfortable and had everything I needed. The hotel staff were excellent. Location to banks, shops and west end of the city is fantastic.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Tania M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Terrace Hotel

Property: Best Western Premier Terrace Hotel
Address: 237 St Georges Terrace, Perth, Western Australia 6000, Australia (Formerly BEST WESTERN PREMIER Terrace Hotel Perth)
Location: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 81 Hotels in Perth
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Best Western Premier Terrace Hotel 5*
Number of rooms: 15
Official Description (provided by the hotel):
In the heart of the West End of Perth's CBD, set as the backdrop on a stunning sun dappled terrace, the historic Terrace Hotel is the ultimate destination for dining, entertainment and style for the seasoned business traveller, discerning tourist or sophisticated city patron. ... more   less 
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