There were two big conferences in town and the Ambassador Hotel was all that was available to our group on short notice. As business travellers it wasn't a happy experience.
The rooms were dated and badly maintained. Our bath had a big patch of rust - obviously it had been there a long time. The sagging bed had sheets that didn't stay tucked in for more than a few seconds. The bathroom had fluorescent lighting and a wall-mounted hair dryer. Two items of furniture had drawers that were falling apart. The windows were dirty. The elevator was awful.
The people in the room opposite were having a party that lasted two days - with their door open. Fortunately we couldn't hear them from the bedroom.
When I rang downstairs at breakfast time to ask the restaurant if they had gluten-free bread, a man told me they had just run out and then hung up in my ear before I had a chance to ask any more questions.
There was no room service, and the restaurant opened too late for most of our group who had to buy 'breakfast packs' to eat in the room.
Positives? Free wi-fi. Close to city. The people on reception were helpful.
Perhaps holiday-makers wouldn't mind this hotel. It certainly isn't a good choice for those who have to go to work the next day.
- Official Description (provided by the hotel):
- The 3.5 Star award-winning Perth Ambassador Hotel, centrally located in the Perth CBD, offers 170 well-appointed rooms and suites. All feature free Wi-Fi internet access, flatscreen television with Foxtel (cable TV) and movies-on-demand, ensuite with separate bath and shower, air-conditioning/heating, iron and ironing board, hairdryer, mini-fridge, tea and coffee making facilities and a daily housekeeping service. Facilities include a restaurant and bar open daily for breakfast and dinner, gymnasium, sauna, 24-hour reception, tour desk, safety deposit box at reception, in-house self service laundry, dry cleaning service, plus on-site car parking at great rates. Just minutes to the vibrant array of shopping, dining, entertainment, nightlife, cultural and historical experiences that Perth City has to offer. The Swan River, WACA sporting ground, Crown Perth Casino, Perth Convention & Exhibition Centre, Kings Park and tourist attractions are close by. Short walk to the city centre or hop on the free transit bus service. ... more less
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