On arrival, our staff couldn't work out whether the 3 rooms we had booked at the same time under the same deal all included breakfast. Their excuse was that they didn't have any paperwork so couldn't really help us. Not a good start. Only got worse. Rooms were old and run down and although they were clean, they were not sparkling. Bathroom was very shoddy. Gym facilities didn't open til 7am because they are in one of the hotel rooms on the 5th floor so they don't like to open earlier in case it wakes the people in the room next door! I use the term "gym facilities" very lightly. No treadmill, old equipment which has long passed it's bin date and none of the electronics worked on anything. Breakfast varied between barely acceptable and downright disgusting with dried out food and off bacon. Further issues on checkout with staff not having any idea what was included and what wasn't again. Would never stay here again.
- Official Description (provided by the hotel):
- The 3.5 Star award-winning Perth Ambassador Hotel, centrally located in the Perth CBD, offers 170 well-appointed rooms and suites. All feature free Wi-Fi internet access, flatscreen television with Foxtel (cable TV) and movies-on-demand, ensuite with separate bath and shower, air-conditioning/heating, iron and ironing board, hairdryer, mini-fridge, tea and coffee making facilities and a daily housekeeping service. Facilities include a restaurant and bar open daily for breakfast and dinner, gymnasium, sauna, 24-hour reception, tour desk, safety deposit box at reception, in-house self service laundry, dry cleaning service, plus on-site car parking at great rates. Just minutes to the vibrant array of shopping, dining, entertainment, nightlife, cultural and historical experiences that Perth City has to offer. The Swan River, WACA sporting ground, Crown Perth Casino, Perth Convention & Exhibition Centre, Kings Park and tourist attractions are close by. Short walk to the city centre or hop on the free transit bus service. ... more less
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