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“excellent” 5 of 5 bubbles
Review of Mercure Perth

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Mercure Perth
Ranked #29 of 81 Hotels in Perth
A TripAdvisor Member
“excellent”
5 of 5 bubbles Reviewed October 19, 2011

Great location and a breeze to get in and out. Service was very friendly without being over the top. Good sized, clean and modern rooms. Quiet location despite proximity to city. Short stroll to city shopping, dining and public transport. Family friendly.
Would not hesitate to stay again or recommend .

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePerth, Front Office Manager at Mercure Perth, responded to this review, November 13, 2011
Great to read your comments about the Mercure Perth. We are pleased to hear that you will visit us again in the future and will recommend our hotel to your friends. Thank you for taking the time to share your experience.
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1,773 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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A TripAdvisor Member
5 of 5 bubbles Reviewed October 18, 2011

Wonderful friendly staff. Valet parking is a definite help.
Prompt good quality room service. Dinners especially were very nice.
Without Accor our stay would have cost a small fortune. Being a member is a great benefit and appreciated by hotel.
Will Definitly stay again and again:)

Fiona
WA

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed October 18, 2011

Good place to stay . The hotel is centrally located and has pleasant and knowledgeable staff. Check in process was a little long winded. There is also no parking and we had to park on the street. The restaurant looked fine but we did not have time to eat there.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank suecollins58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
107 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed October 17, 2011

Stayed here for one night to attend a ball at the hotel. Check in was easy and they parked my car under the hotel for me. Room was very spacious and the window, while facing the wrong way, still could see the swan river. rooftop pool and bbq area really nice. one con was that the aircon un the room did not work but the room still remained at a 20-24°c on a very hot perth day, would reccomend.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank goody55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed October 17, 2011

Pros: The room (superior) was very spacious, great size and comfortable bed, FANTASTIC coffee machine, huge bathroom. Front office were very courteous and valet parking was a great bonus.
Cons: The valet parking cost ($14) was a bit steep, the TV in the room was a bit small. Would have been good to have a spa bath, but realise a room upgrade would prob be necessary for this.
Overall: would definitely go back.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, Australia
2 reviews
4 of 5 bubbles Reviewed October 16, 2011

Reception Staff were excellent and the room was wonderful. Dining room staff need training as they failed to provide the service that Accor expects. No interest after main meal served and we were not asked if we required additional drinks or sweets.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePerth, Front Office Manager at Mercure Perth, responded to this review, January 10, 2012
Thank you for your honest feedback regarding your stay at the Mercure Perth. We are pleased to hear that you received excellent service from the Front Office Team and that you were satisfied with your room. It is disappointing that this did not flow through the to restaurant. Please rest assured this has been addressed with the team to ensure we consistently provide a high level of customer to all guests throughout all areas of the hotel.
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A TripAdvisor Member
4 of 5 bubbles Reviewed October 15, 2011

Overall, nice experience. Room is spacious enough. Staffs are overall, polite. Location of hotel is good too, since it is within very short walking distance to Murray/Hay Street (shopping district of Perth). However, price is a bit steep. Would be great if the hotel offers at least free wifi in its lobby.

  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Perth

Property: Mercure Perth
Address: 10 Irwin St, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Perth
#17 Business Hotel in Perth
#20 Romantic Hotel in Perth
#28 Luxury Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Perth 4*
Number of rooms: 239
Official Description (provided by the hotel):
Conveniently located in the Perth Central Business District, Mercure Hotel Perth is close to shopping, restaurants and nightlife. Just a short stroll from the Swan River, Perth Mint and Supreme Court Gardens; you'll find many of Perth’s attractions nearby. ... more   less 
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Also Known As:
Mercure Perth Hotel Perth

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