Well first I was unimpressed that the amended booking was not correct and the check in lady was rude and not well presented, which really let the whole staff down. We were supposed to be in a king two bedroom. It was substandard in that the carpets were well worn, the bathroom had hairs on the sink behind the taps, rust around shower screen. Can't open the windows. Pillows hard as rocks. Toaster was on its last legs.
Had a faulty fan and a dangerously faulty microwave but at least the maintenance replaced it quickly.
Parking was shocking-we actually dented our car as a bin was moved out into the driveway area of the undercover car park not allowing room for clearance. Also there was works under way in the upper car park which meant that car parks were dangerously inaccessible.
A good note is the outdoor play area but even that needs maintenance it used to be much better.
I was disappointed as the price compared to other states is high-you get new apartments over east! A king bed is advertised at least give one! It was better when we stayed last time. What a shame another hotel gone to the dogs.
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