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“Comfortable convenience”
4 of 5 bubbles Review of Seasons of Perth

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Seasons of Perth
Ranked #58 of 81 Hotels in Perth
Brisbane, Australia
Level Contributor
169 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Comfortable convenience”
4 of 5 bubbles Reviewed May 2, 2013

A well-located hotel in the centre of Perth, close to the Hay Street Mall, and the Concert Hall. It is not glamorous (probably somewhat dated), and we only stayed one night. However, we found the room spacious and clean, and the facilities were more than adequate for our needs. Limited 'in house' parking is available. We went elsewhere for breakfast. I’m not sure how it would compare to others in the vicinity if you paid the full rate, but at a significant discount online, and for a simple sleep, it was a bargain. No complaints at all.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank myrgatroyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, May 5, 2013
Dear Robert A,
Thank you for choosing to stay with us and for posting your review, we are happy to learn that you found our property to offer you "comfort and convenience" at affordable pricing for Perth CBD. We would be most pleased to have the opportunity to welcome you back again on your next visit to Perth.
With kind regards,
Celeste F.
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346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
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English first
Paris, Ile-de-France, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed April 29, 2013

It`s the first time I write a review,but the conditions were so frustrating that I must share my terrible experience lived in this hotel.The disappointment began as I entered the hotel very tired after a 20 hrs flight.I said hello to the clerk (NO answer) and she said that they were very busy so I had to wait,even though I was alone in the lobby.So she disappeared. OK...after a 10 minute wait,I apologized and said if I could have a room,because I was left standing in the lobby with no explanation. She seemed annoyed and finally she gave me the room,warning me that I had to pay 50$ a day as a guarantee.Daily,I said hello to the staff and NO ONE answered me,I couldn`t find any explanation.2 days after arriving,I asked if they had WiFi and they said the hotel provided 30 minutes of free internet...I suggest giving to the guests a little brochure with all the facilities.At leaving,I asked the clerk if they could give me a call at 4 am and call me a cab in the morning.Of course the call didn`t arrive and I left with a bitter taste after this bad experience.Needless to say that the deposit they asked for was finally returned after 3 weeks,after my travel agent called 2 times(even though they said they`ll return it after 1 week max).In the end I would suggest to the manager to teach the rude reception staff some manners to treat customers with respect because the overall impression that the hotel gives is very disappointing.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Corneliu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, May 5, 2013
Dear Corneliu C.
Please accept our sincere apologies for the substandard level of service you received upon arrival and departure from our hotel, we will be conducting a thorough investigation into these matters and we will take the necessary course of action required to ensure that our valued guests are not left with such a negative experience and impression as it appears you unfortunately encountered.
The normal procedure within Australia is that the preauthorised funds to cover any incidental charges are released within 3 to 5 business days, unfortunately this does not seem to be the case with overseas banks and we will in future take measures to advise international guests accordingly. I do understand that we received 2 emails from your Travel Agent and that they were responded to accordingly by our Duty Managers.
We do provide a guest compendium inside every room which has information regarding the services and facilities on offer at the hotel, where you can find information such as the free use of the lobby kiosks for internet access.
Whilst we are very disappointed to learn of your overall experience we can ensure you that this is not a true reflection of the normal standard of service provided by our hotel and staff nor that of what we wish to reflect across our industry and nation.
Should you wish to make further contact with me on a direct basis my email is celeste@sahg.com.au?
With sincere apologies,
Celeste F.
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Travelers are raving about these Perth hotels

Aberdeen, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 26, 2013

Stayed here for a night when joining the ship I work on. Check in was quick and easy.
Room was great but the only issue was that the sink was outside the shower area which I found odd.
Ate in the bar at night and it was fine. Away too early in the morning for breakfast.
A good central hotel

  • Stayed April 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BobS_67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, April 28, 2013
Dear BobS_67,
Thank you so much for writing your review, we are delighted to know that you enjoyed your stay. We hope to again welcome you back on your next visit to Perth.
With kind regards,
Celeste F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed April 23, 2013

Room was a good size and included a bath. Clean and comfortable but the room seemed a bit dated and tired. reception staff good, friendly and helpful and even when I checked in after midnight the person who checked me in was bright and helpful. Don't pay for the buffet breakfast. one of the most meager I have ever seen No freshly cooked selection and only three hot buffet style selections - scrambled eggs, baked beans and I can't remember the third. definitely not worth the money and not a buffet I would pay anything for. Pop across the road to a nearby cafe.

Room Tip: my room was ground floor, Very roomy. if you like the pool that would be great because you have di...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, April 28, 2013
Dear KimR,
We appreciate your review and are happy to learn that you enjoyed your stay with us. We are also delighted to receive the positive feedback in relation to the level of service and friendliness you received from our Staff and will ensure to filter this back to them all in particular our Night Duty Team.
We would however like to correct the information on the breakfast buffet as we have every day 6 hot items available which include: scrambled eggs, bacon, sausages, hashbrowns, tomatoes and baked beans or mushrooms which alternate daily. Our Chefs are also happy to also make eggs to order if guests do not wish to have them scrambled. There is also a continental and al a carte option available if guests are not wishing to take up the buffet.
Thank you so much once again and we hope to have the opportunity to welcome you back again on your next visit to Perth.
With kind regards,
Celeste F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 23, 2013 via mobile

Enjoyed our stay at Seasons of Perth. We had a nice big room with lots of storage space. It was well located near the restaurant area and a short walk to the water front. Staff were very friendly. Comfortable bar and restaurant areas. Hotel would benefit from a bit of a make over as bits were looking a bit tired.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank Diesel1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, March 24, 2013
Dear Diesel1952,
We are delighted to learn that you had an overall positive experience and were able to fully enjoy our location, services and facilities on offer.
Your time and feedback is very much valued and greatfully appreciated.
With kind regards,
Celeste
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Mandurah, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

I stayed at Seasons of Perth in early March after winning a voucher from a work Christmas party. Check in experience was very good the young man who checked me in was very polite and helpful. A friend and I were put on the 4th floor, as we arrived into our room it was very clean and spacious with a massive bed! Could not fault it, I see below there are a few reviews saying this hotel is "tired", I thought it was nice and simple.

We ordered room service as the restaurant was closed which was a bit of a bummer, would have loved to try it! The room service was delicious and fast to get to our room. The staff member who brought it was also very polite and quite humorous.

I didn't get to use the pool however it did look very nice!

The only problem I ran into was check out, the young lady who checked me out was very nice however some thing must of went wrong with my account as I had a balance on there which I shouldn't of, however the young lady was very polite and fixed it straight away.

I would definitely stay here again if I had to stay in Perth. As the rates for it are actually quite reasonable considering it's in Perth!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, March 24, 2013
Dear Emma J,
We very much appreciate you taking time out of your busy schedule to write a review on your recent stay and we are delighted to know that you enjoyed the overall experience.
We are however sorry that you were not able to try our Restaurant for dinner service as it was closed and is the case on Sunday evenings and Public Holidays, however our Citro Bar is open during these days and guests can order off the al a carte menu if they wish.
Thank you for the positive feedback on the level of service received and we will be sure to filter it across to our front line staff.
We hope to welcome you back on your next stay in Perth.
With kind regards,
Celeste
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 10, 2013

I found this hotel to be very tired/old. It needs a good clean, as the room was very dusty. Big red stain on the curtain, glass top bedside table has dust trapped underneath it, A/C duct full of dust... I just felt like there was dust everywhere!! The bathroom is not up to standard. Towels are thin, and grey-tinged, the bathroom is just old and grotty. There's nothing luxurious about the place. The only good thing is friendly & hospitable staff and good location.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sami_xoxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sopopsmgr, Manager at Seasons of Perth, responded to this review, January 14, 2013
Dear Superstardancer,
We appreciate your time taken to review our property and are disappointed to learn that your overall experience was not to your expectations. I would however like to invite you to make contact with me directly at celeste@sahg.com.au in order to allow us an opportunity to further investigate into some of the feedback you have provided.
With kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seasons of Perth

Property: Seasons of Perth
Address: 37 Pier St, Perth, Western Australia 6000, Australia (Formerly Sebel)
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#43 Luxury Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Seasons of Perth 4*
Number of rooms: 119
Official Description (provided by the hotel):
The Seasons of Perth is a four star hotel with an intimate and casual atmosphere, centrally located in the heart of the business, theatre and shopping districts of Perth. The hotel is close to the city's major attractions, shopping malls, theatres, historic sites,sporting venues, cosmopolitan Northbridge, Kings Park Botanical Gardens and the beautiful Swan River. ... more   less 
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Also Known As:
Seasons Of Perth Hotel Perth
Seasons Hotel Perth
Seasons Perth

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