My big frustration with this hotel is that I had specifically requested a higher floor room as my friend who I was staying with had never been to Perth before and I wanted her to see the city (or river) from the room. As an Accor member I didn't think this would be a problem. Instead we were put on the lowest floor available (Floor 2) facing the wall of the Sheraton. As the hotel wasn't particularly busy I thought that was pretty poor service.
- Room Service