- Room Service
Novotel Perth: On arrival the staff at reception was Fantastic, they welcomed us with a warm smile and was very friendly and pleasant, we were upgraded to a delux suite which was clean and comfortable. However I felt the decor of the hotel was a little dated and I feel it does need a upgrade to give a more of a modern feel. Drinks in the pub were way too expensive as I felt the pub to be tacky. Overall it was a comfortable and enjoyable stay..
Excellent Customer Service!
Thank you for taking the time to provide us with such valuable feed back on the Trip Advisor web site regarding your recent stay at the Novotel Perth Langley, as it is through verbal comments and Trip Advisor that we are able to improve our services; it is important to us and our business to receive all positive and constructive feedback from our guests such as yours, we aim to provide a superior service experience for every customer on a constant basis, and when we receive feedback such as yours it helps us achieve just that!
Thank you again for sharing your experience.