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Novotel Perth Langley
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Reviews (2,602)
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1,772 - 1,777 of 2,602 reviews
Reviewed January 5, 2013

Novotel Perth: On arrival the staff at reception was Fantastic, they welcomed us with a warm smile and was very friendly and pleasant, we were upgraded to a delux suite which was clean and comfortable. However I felt the decor of the hotel was a little dated and I feel it does need a upgrade to give a more of a modern feel. Drinks in the pub were way too expensive as I felt the pub to be tacky. Overall it was a comfortable and enjoyable stay..

  • Stayed: January 2013, traveled as a couple
    • Value
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1  Thank Bev530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bree C, General Manager at Novotel Perth Langley, responded to this reviewResponded January 7, 2013

Excellent Customer Service!

Dear Guest,

Thank you for taking the time to provide us with such valuable feed back on the Trip Advisor web site regarding your recent stay at the Novotel Perth Langley, as it is through verbal comments and Trip Advisor that we are able to improve our services; it is important to us and our business to receive all positive and constructive feedback from our guests such as yours, we aim to provide a superior service experience for every customer on a constant basis, and when we receive feedback such as yours it helps us achieve just that!

Thank you again for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

  • Stayed: December 2012, traveled with friends
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bree C, General Manager at Novotel Perth Langley, responded to this reviewResponded January 10, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 4, 2013

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bree C, General Manager at Novotel Perth Langley, responded to this reviewResponded January 10, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveler
1
Reviewed January 4, 2013

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 1, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bree C, General Manager at Novotel Perth Langley, responded to this reviewResponded January 10, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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