Check in was very good and I pre booked a rate that gave me $99 credit to spend, on check in I was told to spend on anything in the hotel. Sunday night the main restaurants wee closed which was disappointing as this was my plan to spend the credit on. Had room service instead which was excellent for room service, a movie and mini bar. Room was good, on check out at 5.00am the lady behind the desk had no smile, no eye contact and did not even say good morning, then she tried to charge me for my mini bar, I said I was told this was included in the $99 credit, she said ton, then she agreed to include it, then she tried to charge me for my movie, again I said I was told on check in it was for anything I hotel, only after I suggested I argue this point later with someone more helpful and happy did she then take it off the account using my credit. The weakest link the chain story, my check out alone changed the total experience.
- Official Description (provided by the hotel):
- Situated near the banks of the Swan River, on the eastern edge of Perth's central business district and shopping precinct. Hyatt Regency Perth Hotel is convenient to the new Perth Stadium, arts, parks, entertainment and convention centres. ... more less
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- Also Known As:
- Hyatt Regency Perth Hotel Perth
- Perth Hyatt Regency
- Hyatt Perth