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“Luxury clean room, comfortable bed”

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Hyatt Regency Perth
Ranked #19 of 81 Hotels in Perth
Certificate of Excellence
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Luxury clean room, comfortable bed”
5 of 5 bubbles Reviewed December 18, 2011

I stayed here after checking into a backpackers and out again 10 minutes late so i was just happy to be somewhere my room was cleaned!

My stay at the hyatt was an enjoyable one. I booked at the last minute and checked in late so I paid around 350 a night. I think this is pretty steep for a room, even for nice one but thats not a hyatt thing, thats just perth in general on a week night - every hotel in town is over priced.

Staff were lovely, room was beautiful, bed comfortable. Only gripe was i ordered room service (wedges, so something simple) and it never showed up. When i rang, staff had changed over and there was no record of my order. However staff apolised and brought me my food promtly. These things happen :)

  • Stayed October 2011, traveled solo
    • Value
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Helpful?
Thank Belinda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamMyott, General Manager at Hyatt Regency Perth, responded to this review, December 22, 2011
Dear aussie_traveller_bel
It's great to hear that you enjoyed your stay at Hyatt Regency Perth and I am pleased to hear that your interaction with our staff was positive and the miscommunication with your room service was dealt with promptly. Our guest rooms have undergone a refurbishment earlier in the year, so it's fantastic to hear your positive feedback on this. We look forward to welcoming you again in the not too distant future.
Regards,
Adam Myott
General Manager, Hyatt Regency Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,164 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (376)
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English first
Perth, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 15, 2011

This was my second time staying at the Hyatt and the first for my wife. We do not get the time to get out by ourselves too often as we have young children but decided to spend a night at the Hyatt to celebrate our wedding anniversary and my wife's birthday. From the time we talked to the concierge for help to the very end of our stay at check out, we truly felt liked honoured guests. The customer service we received was incredible and even mentioning things in passing like it was my wife's birthday brought about some exceptional service from the staff at Cafe who brought out a cake with Happy Birthday inscribed in chocolate on the plate! It is often the little things that makes the difference and in this case it certainly was. We truly enjoyed our stay at the Hyatt Perth and have left with the fondest of memories.

  • Stayed December 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank nairdareham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamMyott, General Manager at Hyatt Regency Perth, responded to this review, December 22, 2011
Dear nairdearham,
Thanks for your very positive feedback. While it is always pleasing to hear that a guest enjoyed their stay at Hyatt Regency Perth, it really is a great compliment that you think of the hotel as your home away from home. Here at Hyatt we strive to make every guest feel welcome and we too believe that it's the small things that count - our Chef will be pleased to know you enjoyed the birthday cake. We hope you will return one day so we can welcome you back 'home'.
Regards,
Adam Myott
General Manager, Hyatt Regency Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 12, 2011

We stayed at Hyatt Regency Perth for 2 nights in October 2011. The hotel was up to Hyatt Standards. Rooms were clean and of good size. The breakfast was excellent and the restaurant staff were very friendly.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZS54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 11, 2011

If you're after a peaceful night away from the daily grind consider spending a night in style at the Hyatt Regency Perth. Their club floor is at the top of the hotel and if you get a room city side you are in for a peaceful night, no street noise or wind off the river. Also the access to the club lounge and their evening drinks and canapes and continental breakfast just make the stay that much more relaxing. They've got it covered.

Room Tip: Booking allows for requests, if you're ask for peace and quiet just ask.
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
Thank Reithewonderfuldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PERTH
Level Contributor
5 reviews
4 of 5 bubbles Reviewed December 11, 2011

I am a Hyatt Gold Passport Member and have stayed at the Hyatt Regency Perth twice before over the last couple of years and always been impressed, this time however, we were left a bit ill. Upon check in on Fri 9th Nov we were greeted with a warm welcome. We were staying for 2 nights and had reserved a King Room on the Bonus 99 Special (stay 2 nights @ $205/nt and receive a complimentary $99 food and wine voucher to use during our stay). We were kindly offered an upgrade at the cost of $100 to a Junior Suite with access to the Regency Club (offers complimetary breakfast and evening drinks and canapes daily), we jumped at the offer as we had experienced the Regency Club before and thought it was a fantastic deal. We headed up to our room (huge room! if not a bit too sparsely furnished for my liking) to get ready to head out to a Top Gear Live show later in the evening. We ordered some room service for lunch before heading over the the Regency Club for evening drinks before our show. We both ordered the Club Sandwich and tucked in, very generous serve and rather tasty. The Regency Club was as impressive as ever, great selection of canapes and drinks to wash them down. We enjoyed watching a beautiful sunset sipping our drinks and headed out to our show. The next morning we both woke to feeling not the best but went ahead and ordered the Aussie Breakfast (bacon, eggs, sausage, hash brown, toast, breakfast bakeries, jams, fruit salad, coffee and juice, very big!). We had both woken to terrible diarrhea, and this continued all day for the both of us and we stayed close to the bathroom. We missed lunch and went on to the Regency Club for evening drinks again, we seemed to be improving! Again, we could not fault the Regency Club, lovely service with a smile and oh that view! We filled up on the great selection of canapes and decided dinner was no longer necessary. The next morning we rose again to still bouts of diarrhea and got ready to check out. We had been given a late one of 1pm, again compliments of the hotel and their considerate staff. Upon check out there was a small problem with the bill, we had misunderstood the upgrade charge. We had assumed the $100 charge was to upgrade for our stay, but, in actual fact, it was a nightly upgrade charge. The staff kindly met us half-way and settled quickly on a $150 fee for an upgrade and also waived the small remaining charges on our room service bill since we exceeded the $99 bonus voucher. We were more than happy with this as it was obvious we had misunderstood the upgrade offer. Overall, our stay was truly lovely. It's just a shame about the obvious food poisoning we experienced, at no stage during the weekend did we eat anywhere else other than at the Hyatt, so we have concluded it must have been the Club Sandwiches that did it. We can easily put this aside and we will consider returning to the Hyatt again. Their staff are the greatest asset, oh and of course the views!

Room Tip: Standard King Rooms are generous in size. If available, opt for a Regency Club Room which will prov...
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  • Stayed November 2011, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank LAURAJK0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamMyott, General Manager at Hyatt Regency Perth, responded to this review, December 13, 2011
Dear LAURAJKO
Thank you for your feedback regarding your recent stay at Hyatt Regency Perth. We are pleased to note that you enjoyed the majority of your stay with us, however are certainly concerned to hear that you were unwell during your visit. We take issues such as this very seriously and I would be happy to discuss this further with you should you wish; this being the case please feel free to contact me direct either via telephone on +61 8 9225 1234 or email on hrperth.gm@hyatt.com
Thank you again for taking the time to post your comments and I look forward to hearing from you.
Regards,
Adam Myott,
General Manager, Hyatt Regency Perth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed December 10, 2011

We stayed at the Hyatt due to its location, just around the corner from Gloucester Park race course.
The satff wrere very friendly, service OK, bit slow in the bar in the foyer, but attentive.

Room was nice and good value at $190 for a river view room.

An enjoyable night, and will return.

Room Tip: highre floor is quieter and better view
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Davo1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamMyott, General Manager at Hyatt Regency Perth, responded to this review, December 12, 2011
Dear Davo1968
It’s great to hear you had an enjoyable time while staying at Hyatt Regency Perth. Our hotel is in close proximity to Gloucester Park, WACA, and Langley Park. It is also in a fortunate position for one of the best views of the Australia Day fireworks display on the Swan River. We look forward to welcoming you to our hotel again one day.
Regards,
Adam Myott
General Manager, Hyatt Regency Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
157 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed December 9, 2011

This hotel dates bck to the 1980s, and I stayed once previously in the 1990s. So when it was selected for this meeting I was not optImistic. The location is not great, it is 2km from the CBD, at least the buses are free. But the rooms have been upgraded and are ok, flat screen TVs, but no wifi. The hotel is well kept, the pool is good and the service was good.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamMyott, General Manager at Hyatt Regency Perth, responded to this review, December 12, 2011
Dear David S
Thanks for your feedback. The hotel completed an extensive refurbishment during 2011 and I am pleased you enjoyed the improvements. In addition to the free Transperth services, we also offer a complimentary shuttle service for guests travelling to the CBD on weekday mornings. We hope to welcome you to Hyatt Regency Perth again in the future.
Kind regards,
Adam Myott
General Manager, Hyatt Regency Perth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Perth

Property: Hyatt Regency Perth
Address: 99 Adelaide Terrace, Perth, Western Australia 6000, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Perth
#7 Business Hotel in Perth
#7 Family Hotel in Perth
#18 Luxury Hotel in Perth
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Perth 5*
Number of rooms: 367
Official Description (provided by the hotel):
Situated near the banks of the Swan River, on the eastern edge of Perth's central business district and shopping precinct. Hyatt Regency Perth Hotel is convenient to arts, parks, entertainment and convention centres. ... more   less 
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Also Known As:
Hyatt Regency Perth Hotel Perth
Perth Hyatt Regency
Hyatt Perth

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