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“Great service” 4 of 5 bubbles
Review of Parmelia Hilton Perth

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Parmelia Hilton Perth
Ranked #17 of 81 Hotels in Perth
Certificate of Excellence
Sydney NSW
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great service”
4 of 5 bubbles Reviewed May 4, 2011

Stayed here for two nights. When I arrived I was greated by a wonderfully helpful concierge (I believe the same grey-haired gentleman mentioned in a previous review) and taken thru checkin very efficiently. Room service and restaurant staff were excellent as well. I have stayed at a number of Perth hotels and given the location and great service I would definitely stay here again.
Rooms are quite small; only just enough room to get a room service tray thru the door, the bathroom needs refurbishment and the rooms could definitely be updated.

  • Stayed May 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank melliek98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,063 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed April 27, 2011

My husband and I stayed here in November as part of a 3 week trip to Australia. We were disappointed with this hotel and would be unlikely to stay here again. Service at the reception was slow and staffed served business travellers before leisure travellers. Room was small and very dated. Bathroom was old, and tatty. Hotel was based in the CBD which is fine for weekdays but at weekend's cafe's and small shops close. The gym was closed for our stayed and they set up a temporary site in one of the hotel rooms - very odd. To be honest not a leisure hotel.

  • Stayed November 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank CMK128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 26, 2011

We stayed 1 night as we were enroute back to Sydney from Bali. We booked our rooms via wotif.com and got a great rate. Stayed at this hotel over 20 yrs ago and I have forgotten how small the rooms were. Bathroom was looking very tired and certainly not 5 star. Was hoping to get a connecting room as we were travelling with teenagers but the best we got was 2 room with one room between us. Could have been worse. Reception did try though. Was a bit disappointed as we paid and confirmed 9 days before with the request. Over all happy with location. I like to mention the gentleman that brought our bags up to our room...He showed us what a bit of our fashion service was all about. He had white hair and was probably in his 60'. we were happy with the price we paid for the hotel but would have been disappointed if we had to paid more.

  • Stayed April 2011, traveled on business
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank familyguy2233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 26, 2011

While we knew this hotel is getting old we stayed here as we use the Hilton brands as much as possible, only stayed one full day but couldn't fault th eexperience and all of the staff where on their game. So much so that we ate at the Globe downstairs at night and this was great food and service also. Highly recommend the hotel for its attention to detail and service.

Room Tip: Book direct with Hilton
See more room tips
  • Stayed April 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amaroocars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
darwin
Level Contributor
161 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed March 27, 2011

I booked a Mystery deal on wotif.com and was pleasantly surprised when I found out it was the Hilton - I only paid $145 which I throught was great value.

I arrived early as I had to check out of another hotel and I was extremely greatful that I could check in straight away. When I got to my room an air cleaner was still in the room but I went out for an hour or so and it had been removed - I think somone may have been smoking in there before me.

Okay so the hotel is old but very elegant - I thought it was beautiful. The room had a balcony so I was able to let the fresh air come in rather than just the air con which is always appreciated when staying at a lot of hotels.

I waited for over an hour for someone to come and fix my tv but the gentleman who came was very pleasant. When I filled out the hotel online survey after my stay the General Manger emailed me back saying they were disappointed with this servie - I must say I was very impressed by this and thank him for the response.

They had a great deal for a 24 hour movie package so you could watch as many movies as you wanted. I ordered room service and had a relaxing night in. Very enjoyable.

It is an easy walk to the mall and convention centre and I think if you can get a great rate then I would definitely recommend it.

  • Stayed March 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DarwinBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed March 20, 2011

Stayed here 2 nights because my usual place to lob (Medina Grand) was full due to a rather large convention in town.
I can actually remember living in Perth when this hotel was built, way back when..(1970s')..so I was a little trepiditious about the age/refurbishment status of the place.
Surprisingly, it's still in pretty good condition, and mod cons as one would expect..(plasma tvs etc.), and as comfortable as one would expect of a Hilton.
Staff are always courteous/polite and ready to provide prompt service with a smile.
Because I always have to lob in that (Mill Street) neighbourhood when visiting Perth, my choices of hotels are very limited, but I would be very happy to stay at this hotel next time..but only if the other option was (again) booked out.

  • Stayed March 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MadsDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 8, 2011

Great Breakfast so much to choose from, love staying here been here 2 times, yeah the rooms are a little dated but clean and tidy as allways.
The pool area has just been "upgraded" so also the gym. i didnt get a chance to go see but will do next time

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sunshee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Parmelia Hilton Perth

Property: Parmelia Hilton Perth
Address: 14 Mill Street, Perth, Western Australia 6000, Australia (Formerly Parmelia Hilton)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Perth
#11 Romantic Hotel in Perth
#16 Business Hotel in Perth
#16 Luxury Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:5 star — Parmelia Hilton Perth 5*
Number of rooms: 284
Official Description (provided by the hotel):
Parmelia Hilton Perth is the city's most centrally located luxury hotel, in the heart of the CBD, across the road from the Perth Convention Centre and close to excellent shopping, restaurants and bars. Just a short stroll to beautiful Kings Park and the stunning Swan River. From guest rooms to deluxe plus rooms and suites, all rooms at the Parmelia Hilton feature Hilton Serenity beds, high-speed internet (charges apply) and LCD TVs with complimentary cable and Foxtel channels. Relax by the outdoor swimming pool or work out in the fully equipped 24 hour gym. For a sizzling steak or a boutique beer on tap, enjoy the Adelphi Grill & Bar. The hotel's meetings and events floor with state of the art audio visual and lighting technology offers a choice of ten venues for 5-500, a 24 hour business centre and wireless internet access. The hotel's $55 per 24 hour valet parking service offers secure, under cover parking with the convenience of having your car brought to the hotel driveway as often as required. Valet parking is limited and space may not always be available, maximum height of vehicles is 1.9 m. ... more   less 
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Also Known As:
Parmelia Hilton Hotel Perth
Hilton International Perth
Hilton Perth
Perth Hilton

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