As with all Crowne Plaza hotels, in my experience, the beds and pillow are very comfortable, which rates highly for me when staying in a hotel.
The housekeeping staff could pay a little more attention to cleaning each morning, such as dusting the tables and sweeping the balcony.
I stayed for a week in May 2013 for a business trip and had a room with a view of the river. I'd recommend this as the views are great and you also get a balcony, which I don't think you get on the other side.
The main thing I found dissapointing, as I have discovered with others in the chain is the lack of consistency. I am a member of the IHG priority club but I have found that the benefits vary according to each hotel. As a blue member, I am apparently entitled to a free newspaper and late check out. I was never offered a newspaper although I noted (as I have with other Crowne Plazas) that free papers were available in the lobby. How can it be a benefit for PC members if they are available to everyone? The other apparent benefit is late check out. This seems to have been forgotten or ignored when I had the concierge knocking on my door asking when I was checking out, just 20 mins after the 'normal' check out time. He seemed as non-plussed as I when I said that I understood PC members got late check out. It may seem a bit of a moan but whats the point of having these schemes if they don't apply them?
There was a leaflet in the room from the Perth Crowne manager and one of the group directors, extolling the virtues of the IHG group and how they were striving to deliver a consistent experience across the brand, wherever you are in the world. They are a long way from this and I don't quite understand why because it should be a simple thing to implement.
Some have free wifi, Perth charges an eye watering $27 per day! And the signal is not great. In Muscat, you get 2 free bottles of water per day. In Perth, there is a charge (about $5 from memory). There should be a clear process across the whole chain if they want the PCR to be a success and deliver a truly consistent experience. I understand Perth will offer free wifi from July but I don't quite understand why they need to charge until then.
The staff were friendly and efficient and I only had one reall issue. When I checked in, one of my bathroom towels had what looked like a very small spot of blood on it. I spoke to the receptionist who said it would be changed immediately. Sadly it was still there the following day - not great to say the least.
The food is pretty good - I can recommend the Thai beef salad and the Ceasar salad and the beer battered chips are some of the best chips I have ever tasted! I had room service a few times and the food arrived promptly and was hot and tasty - can't ask for much more.
I really liked the location, right next to Langley Park and the Swan River. There's some great cycling and running routes and for any other runners out there, if you run along the river, towards the city, cross the bridge and run back to the other bridge, by the time you get back to the hotel it's dead on 10km, and a really nice run along the river.
Ignore those reveiws that complain it's too far from the city centre. It's an easy walk in very pleasant surroundings, and usually in very nice weather. I walked to the Harbour Town outlet complex in less than 30 minutes.
It's not really fair to comment on the cost of the hotel as all hotels in Perth are crazy expensive. Several of the nights I was there were $340 per night and that didn't include breakfast! On the subject of breakfast, $35 for cooked and $25 for continental - it wasn't great. The buffet items are kept under the silver lids and go soggy as a result. Save yourself a few bucks and try one of the many nearby cafes for a better breakfast.
If I was returning to Perth, I would stay here again, if for no other reason that the location is good, nice views of the river and comfy beds.
- Official Description (provided by the hotel):
- Crowne Plaza Perth is located in the heartland of beautiful Perth Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD. 20 Minutes from the Airport. Guestrooms and suites incorporate generous workstations, high speed internet, bathroom amenities and premium bedding linen. 96 rooms and 2 suites face the river with private balconies offering beautiful panoramic views. 24 hour reception and concierge, complimentary laundry facilities and business centre. Enjoy the outdoor lap pool and fitness centre, or venture outside for recreational fitness on Langley Park. Complimentary bikes available to hire. Gusti Bar & Restaurant is an open for breakfast, lunch and dinner, 7 days a week. Seasonal menus focus on fresh local produce and contemporary modern Australian cuisine. Easy reach of the city and its many attractions make this Perth hotel the ideal place to stay whatever the occasion or reason for travel. The natural surrounds are ideal for relaxing and recreation, while onsite parking and free public transport make it simple and convenient to get around town. ... more less
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- Also Known As:
- Crowne Plaza Perth Hotel Perth
- Perth Crowne Plaza