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“Stunning views”
Review of Crowne Plaza Perth

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Crowne Plaza Perth
Ranked #17 of 64 Hotels in Perth
Certificate of Excellence
Bodmin, England, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Stunning views”
Reviewed October 18, 2012

We have stayed at the Crowne on a couple of occasions, and will each time we visit our favourite part of the world Western Australia. The service at reception and in the brilliant restaurant are second to none, the food is excellant especially the Oysters. The Conciege is a real character and will help you with anything. If going to Perth make sure you stay here, the views off the Swan River are wonderful and if you are into cricket its very near the WACA! An easy walk into the city and to the boat trip station for great trips up and down the Swan, make sure you do the wine trip on the boat - brilliant.

Room Tip: Higher rooms with balcony overlooking the Swan river
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  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
Thank Jacki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Business Development Director at Crowne Plaza Perth, responded to this review, October 21, 2012
Dear Jacki B,

We are delighted you choose to stay at Crowne Plaza Perth on your recent visit to Western Australia and that you had a most enjoyable experience in our wonderful city. We appreciate your complimentary comments on our colleagues and look forward to welcoming you back on another occasion.

Kindest, Clive Plummer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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East Linton, United Kingdom
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 6, 2012

Room was old and tired which was very disappointing considering I paid over AUD 400 for my one night stay. Staff were friendly enough but no broadband or breakfast thrown in for that kind of money. Room was ordinary with no view and the bathroom was very old and tired looking. Wouldn't rush back I'm afraid. Perth is lovely however and I would go back there.

  • Stayed September 2012, traveled on business
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Helpful?
2 Thank slowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Business Development Director at Crowne Plaza Perth, responded to this review, October 7, 2012
Dear Slowman

Thank you for commenting on your recent experience as a guest at Crowne Plaza Perth. We can understand the cost of accommoadtion at peak times in Perth can seem expensive and no doubt the exchange rate reflected the high Australian Dollars' value.
We are pleased nonetheless you found our staff to be helpful and friendly and you enjoyed our wonderful city.
We have capital investment plans for the Hotel and appreciate your constructive comments. As we review our Internet competitiveness we will make changes to include this amenity in the rate. If we can assist further please let us know directly.

Sincerely

Clive Plummer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
130 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 24, 2012

By comparison, this hotel is considered reasonable in the over priced city of Perth. There is a great view of the lake that is easily accessible to enjoy a nice walk. The room is quite basic and fitness room ample. The pool is really nice but the weather was too cold to use as it is outdoors. Breakfast has a small but quality range of food. Staff are polite, knowledgeable & professional. Parking is 27AUD which is not expensive here, or you can park on the road outside. Internet is expensive, slow and useless.

Room Tip: Facing the lake !
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank wreckit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Ohio
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 22, 2012

No complaints with the staff – all great and helpful. Hotel is a bit spartan compared to others of this brand. Workout room very basic, only bar in lobby. Also very expensive but to be expected in Perth. No free internet etc.
There may be better choices in the area

Room Tip: You may want to go out for breakfast as quite expensive in hotel
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank nongagkram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Business Development Director at Crowne Plaza Perth, responded to this review, September 25, 2012
Dear Nongagkram,

Thank you for your kind comments on the quality of our staff. We also appreciate your constructive comments relating to the amenity; as you may appreciate this provides us with opportunities to review our operations and amenities adding additional value where we can.
We are delighted you have a high opinion of our staff and look forward to welcoming you back again.

Kind regards

Clive Plummer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 15, 2012

We have become some what regulars at Crowne Plaza Perth, simply because of the reception and service we receive. The Management and staff are what is giving this hotel property its repeat clientelle, they have been simply wonderful. Special mention has to go to Mr Arith Ratnawibhushana, whom we have had the pleasure of meeting several times upon our visits. Each and every time he ensures we are satisfied with our accommodation and services. An asset to the Crowne Plaza chain. We would also like to mention Phil, who so wonderfully provides the front line for Gusti Restaurant (which is always enjoyable).
CP Perth has a lot of qualities, including DIY laundry facilities, gym, pool, bike hire, etc. not to mention the wonderful balcony views over the Swan River. BUT the bathrooms are SO old fashion. Being short and climbing into a bath for a shower is not the easiest thing to do.
Recently we have been overseas and we feel it is time Crowne Plaza put some money back into the Perth property - the management and staff SO deserve it.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank Willtravel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Business Development Director at Crowne Plaza Perth, responded to this review, September 25, 2012
Dera Willtravel12,


We are delighted you continue to enjoy your experience at Crowne Plaza Perth and appreciate your kind comments relating to our colleagues you mention by name.
I agree the views across the river particularly early morning are special and the balcony from the river view guest rooms provides for a moment to enjoy the wonderful aspects of Perth we too often take for granted. Yes the overseas experience continues to demonstrate we need to be relevant in the global lodging community and we have clear investment plans for the future which we believe will allow us live up to these benchmarks.
We look forward to welcoming you back again and thank you for your kind remarks on behalf of Arith and Phil.

Regards

Clive Plummer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 11, 2012

Good place for a bed, fridge did not work which was disappointing we it was 45 out side, however great location which is what we needed.
Staff were being trained so took about 30 mins to check in........
Breakfast was ok you can make your own juice bar, do not think we will stay again as a priority member very disappointed.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraigSharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
69 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed August 29, 2012

Excellent personal service on check-in.
Hotel quite compact and facing the Swan River.
If you are travelling for business, check where you need to go as the hotel is located approx 2km (by my estimation) from the busiest part of the CBD. (Perth city can be a little spread out)
Room can do with a bit of a spritz up, and seemed a little understaffed, Wake up calls were late both days and breakfast's mixed up in delivery (I was not charged). Valet parking was excessive and not really required. Valet took my car and parked it 10 metres away out in the open. (I could have done that :-))
Will I stay again? Only if this was cheaper than other nearer (to the CBD) hotels.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlphaVictor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivep471, Business Development Director at Crowne Plaza Perth, responded to this review, August 30, 2012
Dear AlphaVictor2,

We appreciate your kind comments on our Concierge and Front desk colleagues when you arrived. We take pride in providing a more distictive level of personal service and delighted you had this experience.
Many of our business clients use the Central Area Transit system which provides effecient and free travel along Adelaide and St Georges Tce into the CBD from East Perth. The nearest stop is just 5 minutes from the Hotel.
We appreciate the valet parking service may seem unnecessary however we are restricted to limited bays on the property and usually are obliged to park our guests cars at the nearby Hyatt centre where there is a fee for entry.
Again thank you for your comments, we will review the wake up call protocol and apologise if this caued you any inconvenience. We look forward to welcoming you back.

Clive Plummer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Perth

Property: Crowne Plaza Perth
Address: 54 Terrace Rd, Perth, Western Australia 6004, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Perth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Perth
#16 Luxury Hotel in Perth
#18 Business Hotel in Perth
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Perth 4.5*
Number of rooms: 191
Official Description (provided by the hotel):
Crowne Plaza Perth is located in the heartland of beautiful Perth Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD. 20 Minutes from the Airport. Guestrooms and suites incorporate generous workstations, high speed internet, bathroom amenities and premium bedding linen. 96 rooms and 2 suites face the river with private balconies offering beautiful panoramic views. 24 hour reception and concierge, complimentary laundry facilities and business centre. Enjoy the outdoor lap pool and fitness centre, or venture outside for recreational fitness on Langley Park. Complimentary bikes available to hire. Gusti Bar & Restaurant is an open for breakfast, lunch and dinner, 7 days a week. Seasonal menus focus on fresh local produce and contemporary modern Australian cuisine. Easy reach of the city and its many attractions make this Perth hotel the ideal place to stay whatever the occasion or reason for travel. The natural surrounds are ideal for relaxing and recreation, while onsite parking and free public transport make it simple and convenient to get around town. ... more   less 
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Also Known As:
Crowne Plaza Perth Hotel Perth
Perth Crowne Plaza

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