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“Some Things Never Change”
Review of Bouchard - CLOSED

Cuisines: French
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: West Perth
Reviewed June 6, 2012

I have known this restaurant for several years since it claimed it's fame and fantastic reviews. However, the problem is always the same although the food can be amazing and some of the best you'll find in Perth the service is always unreliable. I truly believe this is down to the owner/manager as you do not have such a high turn over of staff if you look after your employee's. And if you do, in turn, your staff will look after your customers.

It's very simple, but it seems to be very hard for Mr Bouchard.

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Thank nuggett n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (9)
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3 - 7 of 9 reviews

Reviewed January 31, 2012

I have been to Bouchard on a number of occasions and the restaurant never failed to impress.

On this occasion, the expereince was an embarrasment. A celebratory lunch is meant to be celebrated by champagne. The restaurant had run dry!. Service was slow and unattentive even thoughthere were only three tables of diners. A steak which was asked to be cooked rare came out very well done. At $38 it was sent back. The ordered red wine was not available. The wait staff seemed more concerned with having breaks than attending on their diners and pouring drinks.

At over $100 a head for a cafe style lunch there is some expectation that there would be excepional food and service. The food was passable but completely wrecked by the poor service and lack of value for money. Will not be returning again.

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Thank Konrad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2010

For a top 3 rated restaurant in Perth, I was quite disappointed with Bouchard.

Brought a birthday cake and was told off (rather unpleasantly by the blond floor manager as well and included the phrase "..because we have dessert here too.") that they would have to charge us a CAKE-AGE for $6 per person.

Waitress had a French accent to suit the restaurant, but fumbled around like a backpacker. Gave all of us menus to start off, then 2 mins later came back and took it off us before we placed our orders to give to other patrons.

Place is ridiculously small and the only redeeming factor is the 3m x 6m wallpapered wall with the fancy lighting which is what they sell on their website. The rest of the place looked like a cafe and 2/3 of the eating space is located al fresco.

Food, was good. We had the pigs head ballotine, the barramundi, beef fillet, and the pork fillet. Definitely fusion French.

But unfortunately the food was not good enough to redeem Bouchard after the whole experience was marred by the atrocious service.

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Thank maymay777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2010

We booked in at Bouchard to celebrate our 9th wedding anniversary.
Service was excellent
Food was amazing - serving portions are small , delicate and amazingly presented ( alot of the food on the menu is fairly rich in flavour and intensity )
We went all 3 courses -
Entree : Duck liver ( me )
Pigs head ballontine ( partner )

Main : Salmon ( me)
Duck - breast and confie ( partner )

Sweets : Chocolate mousse like dessert ( me )
White chocolate soufle ( partner )

2 free amuse between entree and main and pre dessert.
Handmade chocolates with bill.

3 drinks ( house champagne / gin and tonic and glass red )

cost $200.00

well worth it.

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Thank picklesPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2010

Beautifully presented and delicious food, great for a romantic dinner dinner and really fantastic breakfast too, great coffee - everything is good about this place!

Thank sharonmatrix
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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