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“Changes, some for the better some not!”

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Cable Beach Club Resort & Spa
Ranked #2 of 11 Hotels in Broome
Certificate of Excellence
Lisbon, Portugal
Level 4 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Changes, some for the better some not!”
Reviewed November 17, 2012 via mobile

Great service by the Ocean pool, but it's a shame nobody enforces the No Mobile Phone Zone, or that smokers are able to smoke anywhere they choose. Despite requesting a non-smoking pool terrace room, we were given a smoking room (252) and had smokers both sides, making sitting outside on your deck not very pleasant at times. This was our 6th stay at the resort and much has improved over the past 8yrs, some good I.e. room upgrades some not good i.e. not advised that the turn-down service ceased the week before we arrived or that the use of dressing gowns (great after a shower or just rolled out of bed onto the terrace) are no longer provided. All the sun-loungers were crudely nailed in the semi-upright position, so unless you packed a screwdriver, no laying down up the pool. It seems the quality of food has changed with cheaper ingredients being used, which is a shame. The adult pool is fantastic unless you have a group of under 25's playing with balls while laying on sun loungers yelling, spilling drinks in the pool and the staff said nothing. I guess it did mean the group had to pay up for mor drinks. All that said, it's a great spot with lots of space, but I think we'll be trying one of the other smarter looking resorts in the New Year.

Stayed November 2012, traveled as a couple
Helpful?
Thank Jacqui P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Houston, Texas
Level 6 Contributor
115 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 13, 2012

I received a free upgrade to a bungalow with it's own mini pool and kitchenette. Room is very large, clean, and well kept. Grounds are very well kept. Service is top notch, especially for Australia. Staff is very friendly. Much like being in Bali but with fewer Aussies. Just kidding. I ate at two of the restaurants while there. The Thai food was just okay. The grill by the beach was very good. Broome itself doesn't offer a lot, maybe a day or two of pretty dull sight seeing. Lot's of pearl shopping available, but prices aren't really that good. If I go back to Broome, I will definitely stay here again.

Room Tip: I stayed in bungalow 166. If I go back I will ask for the same or similar.
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  • Stayed November 2012, traveled solo
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Helpful?
1 Thank LondonRebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 9, 2012

Went to Broome for 7 days and got a good deal in Oct school hols for 2 nights. Wish I'd stayed longer. So friendly from the start, they even gave me a glass of wine while we waited for the baggage cart ride to our room. I was with two kids in a king bed room and the extra trundle bed was so comfortable, we all wanted it. The gardens are perfection, the pool area lovely , and the deck chairs are actually comfortable so you don't want to leave, if you order food even if just a basket of chips it is bought to you, i was impressed with the ample free jugs of water available to take to your umberella/deck chair whilst relaxing. HEAVEN..The breakfast area overlooking the park to the beach(Sunset bar) is fabulous and good value for money only $15 for the kids each. Ours was included in the room price but as I took an extra child I paid for him but they didn't charge me for the extra bed. Great play/water park area for kids, mini golf right next to pool so you can keep an eye on them. At night the Sunset bar is a restaurant/bar, not expensive and great to sit and watch the sunset and camels go by. Truly wonderful..

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank Jenswaggerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coffs Harbour
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 9, 2012

I guess it comes down to, How often are you going to be in Broome? I lived for a while in Perth and never got up this far. I travelled from Darwin to the Bungles and didnt go west enough. This time I flew into Broome to join a ship to cruise the Kimberley Coast and I got to stay for just one night. In these circumstances I wouldn't have stayed anywhere else although I wish I had added a couple of extra nights. The Hotel is supurbly situated just over the road from one of the best beaches in the world. It's spread out with several different blocks and different styles of accommodation, the standard garden rooms are of good size, comfortable despite the firm beds, cool & quiet. Because the various blocks look very similar it's easy to get lost. All of the staff that I met were polite & welcoming. I got to meet people from all over the world. The food was OK but I expected more for the price paid. I think that the problem here is that visitors have high expectations because it is an icon, satisfying those expectations is the challenge that the management have to meet. I do tyhink that more needs to be done to provide free wifi throughout the reort.

  • Stayed September 2012, traveled solo
    • Value
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Helpful?
1 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 9, 2012

Having travelled to Broome many times.... Thought this time as it is only a two day stay - we would try Cable Beach and see if the hype was worth it.... What a mistake! Rooms are ok - if you like a rock hard bed.... Gardens are fairly unkept at best and the biggest let down - the staff - rude is putting it mildly. If they can blatantly ignore you they will and if by chance you get their attention - you are treated with disdain - this was a theme from the pool service to the sunset bar and everywhere in between..... I work for an airline and have travelled and stayed many places but would never stay here again, if they paid me to. Save yourself the agony and choose Pinctada in Broome instead - they are a 5 star hotel with 6 star service......

Room Tip: Stay elsewhere
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
6 Thank daneka70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBCR2008, General Manager at Cable Beach Club Resort & Spa, responded to this review, November 19, 2012
Clearly it was extremely disappointing to read your views of our resort during your recent stay, as we were rather hoping `we had won you over’ by the time you departed? However as much as we do enjoy receiving the decidedly more favourable reviews we are more accustomed to, we will take this in our stride and certainly try to better understand what else we could have done to make you stay a far more enjoyable experience.

Kind Regards,

Ron Sedon, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mona Vale, Australia
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 8, 2012

Just had a great holiday with my 2 adult daughters. The resort is large and just across the road from Cable Beach.
We stayed in a bungalow which was very comfortable (with the exception of privacy issues - felt like we were in a fish pond when the blinds were up).
We only had one dinner at the resort - the Thai which was good. We discovered a restaurant opposite on the beachfront outside where the food was good and the prices a bit better. The breakfasts were on the whole very good, but if you want soft eggs, you have to ask for them.
Cocktails at sunset are a must!
The tour desk was fabulous with lots of helpful ideas. Overall we were very happy with it and we will definitely be going back.

Room Tip: We had a bungalow as 3 adults - suggest asking for one with shrubs around the windows for privacy...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 6, 2012

We have just returned from a 7 day amazing stay at Cable Beach Resort. Being avid travellers and having had the opportunity to stay in many resort area's of the world we came away from Broome with the feeling that our holiday had been just perfect. it is not often that you can say that there was not even the smallest thing we could have complained about. We had great meals in all of the restaurants, food quality was outstanding and service at all times fantastic. We met many young people from all over the world working at the resort and taking the time to chat with them was a delight. Our accommodation was excellent in the area of the adults only pool, just perfect and what a great pool size. In all a perfect holiday in beautiful surroundings.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ozzietraveller22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cable Beach Club Resort & Spa

Property: Cable Beach Club Resort & Spa
Address: 1 Cable Beach Rd E | Cable Beach, Broome, Western Australia 6726, Australia
Phone Number:
Location: Australia > Western Australia > Kimberley Region > Broome
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Broome
#2 Spa Hotel in Broome
#2 Luxury Hotel in Broome
#3 Romantic Hotel in Broome
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cable Beach Club Resort & Spa 4.5*
Number of rooms: 231
Official Description (provided by the hotel):
The award winning Cable Beach Club Resort & Spa is the only resort overlooking Broome's iconic Cable Beach. Set against the backdrop of the Kimberley outback, the resort offers 231 rooms styled to reflect the Asian and colonial cultures which shape the identity of Broome. The diverse choice of accommodation is complimented by acres of landscaped gardens hosting artefacts from around the world. The interior of the Resort is adorned with an impressive art collection, boasting commissioned works from Australian icons such as Sir Sidney Nolan. Cable Beach Club invites you to indulge in an exclusive romantic retreat or the ultimate family holiday. Couples will enjoy the adults only Ocean Pool, Chahoya Spa by LOccitane, poolside bar, or the culinary excellence of our four restaurants. While families will have hours of fun at the Family Pool, water playground, mini golf and tennis courts. Conferences, incentives, weddings and special events are guaranteed to wow the senses when delivered against the colours of the Kimberley and are celebrated in a range of locations throughout the Resort. ... more   less 
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Also Known As:
Cable Beach Club Hotel Broome
Cable Beach Club Resort And Spa
Cable Beach Hotel
Cable Beach Broome

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