I have visited Time Out a few times for coffee late at night as they were convenient but always experienced very poor, slow service but my last visit was the real clincher.
Waited around at the service desk in the alfresco area for about 5 minutes with waiters passing by until I just decided to sit down and call a waiter over (noticed a waiter wearing sunglasses and thought that was strange).
I ordered a coffee and a serve of samosas.
After waiting about half an hour I still hadn't received my coffee or my lunch so I enquired with a passing waitress. She was surprised and said she would chase it up. About 10 minutes later I received my samosas... on a FILTHY plate. I called the waitress over showed her the plate and told her I STILL didn't have my coffee. She apologised and said she would get them to make my meal again. I told her not to worry about it and to cancel the coffee as I would be leaving now and certainly not paying.
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