Family group of 10. Waiter came to collect orders without pen and notepad, took both entree and main orders together and subsequently got it wrong. We were not offered drinks after being seated, we had to ask to order them. One entree and two mains forgotten. When the forgotten mains (chef's special) eventually came out, it was disappointing. They did not look appetizing, the meat was dry and potato not cooked through. Dessert board was not accurate, they did not have all that was advertised (we were the first customers, in at 5pm). Service was definitely lacking and the restaurant had no atmosphere.