We went for my mums 50th Birthday party.
A few interesting things happened:
Wrong cake brought to my mum
My fancy candles put on someone elses cake (no apology)
Live bugs in salad
Not enough chairs for the 23 people, very cramped seating. The table next to us had too many seats, so I wonder if they got that confused too
Tasteless boring bland food, not worth the $42 a head
Music so loud you literally couldn't hear the person next to you.
No apology, no compensation. They didn't even know where the 23 person booking was seated.
Poor communication between staff. Needs a service makeover, desperately.
The atmosphere however was fantastic, very party-like. Live music was good. Male bellydancer was professional and got people involved in the dancing. Female just vanished for a while and when she was dancing, just swayed her hips. "Meh".
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