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“Great staff, clean, spacious”

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Quest Carlton on Finlay
Ranked #54 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed August 3, 2014

We booked a 2 bedroom apartment because it offers Qantas Frequent Flyer points but it has a lot more to offer besides that. At the city end of Lygon St it is a nice, quiet alternative to a CBD apartment. Great restaurants and handy to Melbourne University. Front desk staff very welcoming and helpful. Cleaners do a good job in rooms that are comfortable but bathroom getting a bit tired. Free wi-fi here - still rare in Melbourne - and worked very well. Fantastic value and will definitely stay again.

Stayed: August 2014, traveled with family
1  Thank NewcastleKiwigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna D, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded August 26, 2014

Hi NewcastleKiwigirl,

Thanks for the outstanding review! I am delighted to read that you enjoyed our fabulous location, the many surrounding restaurants and our great front office staff. It was a pleasure to have you stay with us and we look forward to welcoming you back to Quest Carlton on Finlay in the near future,

Kind Regards,

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Reviews (361)
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292 - 298 of 363 reviews

Reviewed July 29, 2014

I spent a week at the Quest Carlton and found it to be a wonderful experience. The staff excelled in their customer service skills and nothing was too much trouble for them. The rooms were serviced daily and they were extremely clean. The cleaning staff are to be commended on such a great job.

Close to everything, trams, food, shopping and Melbourne Uni.

Room Tip: Great experience close to everything including great food on Lygon street
  • Stayed: July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank jenflood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna D, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded August 26, 2014

Dear jenflood,

Wow! What a fantastic review! Thank you for sharing your lovely feedback from your stay with us at Quest Carlton on Finlay. I have passed on your compliments onto our fantastic front office team along with our housekeeping team. We look forward to welcoming you back to Quest Carlton on Finlay in the near future.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

These apartments are great. The services is good and there are really good charge back facilities to local restaurants. I was in Melbourne for a week for work, the staff were extremely helpful and the accommodation was very comfortable. Highly recomended for a traveller or a business person. Right in the heart of Lygon st Little Italy.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank WearyResearcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna D, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded July 28, 2014

Dear WearyResearcher,

Thank you for taking the time to share your review from your recent stay with us. It is great to read that you enjoyed our restaurant charge back facilities along with our location and comfortable apartments. We hope to welcome you back to Quest Carlton on Finlay whether you are in Melbourne for business or for leisure in the near future.

Kind Regards,

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Reviewed July 22, 2014

We spent 4 nights at the Quest Carlton in July. The apartment was well set out and had everything we needed. The location was ideal and we loved having a range of eating places on our doorstep. Thanks to Anne on the front desk who was very helpful with looking up addresses for us and booking an early morning bus ride to the airport. I would recommend the Quest and we will definitely stay here again.

Room Tip: Choose a room on a higher floor for a view to the center of Melbourne
  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank jack_twoandthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna D, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded July 28, 2014

Hi jack_twoandthree,

Thank you for the lovely review! I am delighted that you enjoyed your recent 4 night stay with us in all aspects. Please be assured that i have forwarded your glowing comments onto Ann along with our great front office team. We look forward to welcoming you back to Quest Carlton on Finlay in the near future.

Kind Regards,

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Reviewed July 8, 2014

Great handy location - easy access to Lygon Street restaurants, walk to Queen Vic markets and city. Rooms suited our family with adjoining room for extended family. Handy to have full laundry for extended stays.

  • Stayed: April 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna D, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded July 28, 2014

Dear Angela L,

Thank you for the great review from your recent stay with us at Quest Carlton on Finlay! I am very pleased to read that you enjoyed our fantastic location along with the convenience of our apartments.

It was a pleasure to have you and we look forward to welcoming you back to Quest Carlton on Finlay in the near future.

Kind Regards

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Reviewed June 4, 2014

Overall great location value for money nice and clean rooms very helpful staff the shuttle bus from the Airport leaves you about 2 to 3 minutes from the hotel. I really enjoyed my stay there.Highly recomended

Room Tip: Try and get the rooms facing the front side as they have nice view also check whether cooking facili...
  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank R0han64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda R, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded June 30, 2014

Dear R0han64,

Thank you for sharing your review from your recent stay with us at Quest Carlton on Finlay. It was a pleasure to have you stay with us and we look forward to welcoming you back to Quest Carlton on Finlay in the near future.

Kind Regards,

Amanda Rickard
Director of Sales, Quest Carlton on Finlay

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Reviewed May 12, 2014

Quest Carlton is in the perfect spot to explore many of the cool areas of Melbourne. It is a minute away from a restaurant-lined street, but is quiet inside. The rooms have everything you need except biscuits. I'll definitely stay there again.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alison J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda R, Director of Sales at Quest Carlton on Finlay, responded to this reviewResponded May 14, 2014

Dear Alison J,

Thank you very much for sharing your glowing review from your recent stay with us at Quest Carlton on Finlay. We look forward to welcoming you back to Quest Carlton on Finlay in the near future.

Kind Regards,

Amanda Rickard
Director of Sales, Quest Carlton on Finlay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Carlton on Finlay

Address: 2 - 9 Finlay Pl | Carlton, Melbourne, Victoria 3053, Australia
Location: Australia > Victoria > Melbourne > Lygon Street
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#71 Business Hotel in Melbourne
Price Range: $110 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Carlton on Finlay 3*
Number of rooms: 52
Official Description (provided by the hotel):
Stylish, comfortable and newly refurbished serviced apartment accommodation located in the heart of Melbournes' "Little Italy" awaits you at Quest Carlton on Finlay. Our 52 bright and spacious executive apartments provide you with a 'home away from home' experience from which you can make the most of your stay in Melbourne. ... more   less 
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Also Known As:
Quest Carlton On Finlay Hotel Melbourne

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