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“Great room, location and service”
Review of Quest Prahran

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Quest Prahran
Ranked #11 of 147 Specialty Lodging in Melbourne
Certificate of Excellence
Reviewed July 25, 2011

We were here for 3 weeks and had a very enjoyable stay. The room we got was on the same side (as opposed to facing) as the reception and hence we did not have any issues with the nightclub noise that some of the previous reviews had highlighted.

What we really liked
1. Location: very close to public transport (trams and trains), supermarkets/Prahran market and a wide variety of restaurants (both in terms of cuisine and budget), DVD rental store, public swimming pool etc.
2. Service: Very helpful and pleasant people (Emily, Sarah etc. were fanstatic)
3. Our room: Modern, clean and well equipped

We did have a slight hickup with our credit card (i.e., they charged the wrong (overseas) card) - but they apologised and reversed the transaction for us immediately.

All in all, we had a great 3+ weeks at Quest Prahran.

  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SPI37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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233 - 239 of 243 reviews

Reviewed July 16, 2011

I live in South Yarra and needed accommodation whilst the family home was renovated. I stayed at Quest Prahran and loved it! The staff provided 5 star service throughout the month that we were there. In relation to the noise that others have reported I'd say it would have been coming from the large niteclub around the corner which closed its doors in May. The property is lovely and quite. I don't know what it was like previously as we checked in after the niteclub had already closed but there was certainly no issue of noise for us. We were very happy with the apartment and service! The location is great to, being around the corner from the Prahran Market. We have recommend Quest Prahran to friends visiting from interstate.

Stayed: July 2011, traveled with family
2  Thank AnnaBron_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2011

We stayed here for one night recently, and after reading some poor reviews, I was quite impressed. The units are self-contained and quite large. The sleep quality is fantastic (Room 729) compared to a hotel we stayed in at St Kilda the night before, where the trams sounded like they were coming through our bedroom. The bedrooms are spacious and the hotel is in a great location, close to Chapel St and also to the Prahran train station. I cannot comment on the value or service as it was booked through a friend and we did not have any dealings with staff. Would definitely stay here again if I returned to Melbourne.

  • Stayed: March 2011, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
1  Thank MrsDiIanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2010

These apartments are in a great location on a side street off Chapel & Commercial. The service is great, rooms clean BUT our room (#712) along with a few others back onto the Market Nightclub. The music from the club throbbed through our bedroom walls from 10:30pm until 5:30am the next morning! It was impossible to sleep through the "doof doof" of the bass nightclub music. We were given no warning of this so couldn't even prepare ourselves with ear-plugs. It was a Monday night which surprised us even more but as it was a public holiday over the Christmas period the nightclub was open.

I suggest if you want a quiet night's sleep get an apartment on the opposite side. One that doesn't share a wall with the night club. The staff were very apologetic afterwards but we really shouldn't have been put in that room with two children (8yrs & 4yrs) and us. We were also offered no recompense for no night's sleep!

  • Stayed: December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Zoestar10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2010

We stayed at Quest Prahran apartments for the Australian Open - only 3 train stops away. The apartments were spacious and spotless. Even though the location is adjacent to train line you would not know it. Walking distance to shops and cafes/restaurants. Reception staff professional and helpful. Only criticism would be that there were only 4 pieces of each crockery (ie. 4 x bowls, 4 x dinner plates) and we are a family of 5. Am sure if we bothered to ask for extra it would have been no trouble, just never got around to it! Also, no corridors like hotels have so you didn't have the noise from other guests going by your room. Would definitely stay again if we needed to be on this side of town.

  • Stayed: January 2010, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank PATMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2009

I left a review on Trip Advisor last year for Quest Prahran and for some mysterious reason it has disappeared!
I don't know if the owners of the hotel have the powers to remove reviews but that's not fair nor trueful to the Trip Advisor network, if Trip Advisor allowed this to happen.

My review was very fair but just like other travellers point out, this place has an unfortunate problem with nightclub noise next door, but actually around the corner, the nightclub backs onto the right hand side of Quest.

But here I am again to report that these appartments are GREAT but DON'T stay on the right hand side of the complex in particular APPARTMENTS 735 & 737, these are the larger multi room appartments. Unless you are an extremely heavy sleeper, the nightclub actually vibrates and thumps through the walls into these appartments. It continued until after 9am on the Sunday morning when we 1st stayed there, it's really awful.

We went back for a second stay this year at Quest and was happy to report our second visit was much better as we stayed on the left hand side of the complex on the reception side. The appartments are in a fantastic location, they are comfortable and clean, the only problem is the nightclub noise, which is not their fault unfortunately. But the Prahran Council permits this nightclub to operate on a 24 hour clock, unless this has recently changed. Thumbs down to that council ! I actually reported the noise to the Prahran Police station and they couldn't do a thing as the council has given them permission.

So unless the hotel owners can report the closure of the nightclub next door and the noise problem has been solved, my review deserves to stay here!
I'm sorry to the owners of Quest, but travellers who pay good money for a decent nights sleep deserve the know.

  • Stayed: April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cambo2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2009

Quest Prahran is a clean and convenient apartment hotel. The rooms aren't huge but for a weekend or week long stay they were fine. The location is excellent, right next to Prahran Market and near the corner of Chapel Street and Commercial Road.

Our ground floor room opened right onto the central courtyard so we could see and hear other people coming and going. At a couple of points a few people were standing around in the car park for short periods having a beer before heading off to the football, which could have gotten disturbing. Also to get fresh air you had to have the door open which felt a little communal.

Overall though it was good value and good to have more space than a hotel room.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank screwtape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Prahran

Address: 9 Balmoral Street | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Kitchenette
Hotel Style:
Ranked #11 of 147 Specialty Lodging in Melbourne
Price Range: $120 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Prahran 4*
Number of rooms: 40
Official Description (provided by the hotel):
Quest Prahran located in South Yarra offers 4 star 1, 2 & 3 bedroom apartments featuring full kitchen and laundry facilities, separate lounge/dining areas, high speed broadband internet, Foxtel connection, flat screen LCD televisions, air conditioning and the majority of apartments have balconies. A range of restaurants are found within short walking distance. Quest Prahran is ideally situated a short distance to the hustle and bustle of the CBD, Chapel Street, The Prahran Market and local suburbs of Toorak, South Melbourne, Armadale, Malvern & Richmond. ... more   less 
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