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“Small. Funny smell. Amenities good.”

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Milano Serviced Apartments
Ranked #48 of 153 Specialty Lodging in Melbourne
Reviewed April 8, 2014 via mobile

Milano is centrally located and there is in site parking. Parking is $21 per night, in the adjacent multi storey carpark. You need to collect a tag from reception ro enter to carpark.
The hotel is huge, 20+ levels of apartments. Ours was on level 12, overlooking the tennis court (which is on level 7).
The apartment had a horrible smell. Cigarettes predominantly. So bad was the the stench that we asked reception to help us. Aparently the entire building (all 20+ levels) was fully booked, so they could offer no swap. The receptionist and cleaner came to our room, but claimed the stench of cigarettes was not from smoking. The cleaner claimed it was a generally smelly building and agreed that the 'unpleasant smell' was normal for the block. Hmmm. We had no choice but to open the window and pray the stench would dissipate. The hotel did give us a discount due to the horrendous stench in our apartment, which we appreciated.
Otherwise the apartment was nice. Tiny. But reasonably clean and well appointed, including a washer-drier and foxtel. The aircon was very strange, and had to be set at 21 C- stifling! A complicated notice (which I have posted a photo of) explained that the air con cold be no lower than 21 C or it would spray water all over the floor. As someone who always sets air con to 18 C, this was very unpleasant.
I was intending to rank Milano much lower than 4 star, but the staff did attempt to help us and the stench in our room, and it is a good central location.
I would not stay again.

  • Stayed: April 2014
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Thank Abs140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 - 175 of 315 reviews

Reviewed March 31, 2014

We travelled in a group of 4 staying 1 night in Melbourne (we had the 2 bedroom apartment with 4 single beds). This apartment was great, secure parking (for a fee) quiet area and everything we needed. We all had a fantastic night sleep, beds & pillows were comfortable, apartment was very neat and catered for all our requirements. The area was convenient for our purpose (we walked to the Casino took about 1/2hr not rushing) I would stay here again. Only thing that the apartment didn't have was a brush & shovel to sweep up.

Room Tip: We stayed in a room facing north towards Victoria Pde
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  • Stayed: March 2014, traveled with friends
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Thank theboyces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

Myself, my boyfriend and 2 friends stayed at the Milano over the past weekend for 4 nights, and enjoyed everything the apartments offered. When booking, I requested a room on a high floor, and we were given a room on the 30th floor, which was great to see that they do try to adhere to guest's requests. There were no issues over the weekend, the staff were great, checking in and out was easy and the apartment itself definitely did the job. We stayed in a room with 2 bedrooms and 1 bathroom, which was a perfect size for the 4 of us.
The Aldi next door, and 7Eleven just down the street meant buying the essentials was easy, and still an easy walk to Melbourne Central shops and to the tram. I really enjoyed staying here, even if it is a bit of a walk from the central part of the city, that didn't stop us from enjoying our weekend.

  • Stayed: March 2014, traveled with friends
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Thank amylegzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

We are currently staying in a 2 bdrm apartment at the Milano and I have complained about all the following but all I recieved was a meak sorry about all of that. Dont stay in room 1306!
Dirty dishes on check in, hair on the bathroom floor and bad odour in the room - asked to be looked at when we arrived, was not addressed.
Washing machine broken, unable to use, jug broken have to hold it for it down for it to boil. They have collected our washing and given us a new jug but why was this not checked when the room was serviced? One or two things i can accept or if things are rectified and compensated for but room is also small and beds and pillows very uncomfy. Would def not stay here again, reception has been notified of all of the above. Choose another hotel! This is certainly NOT 4-5star.

  • Stayed: March 2014
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3  Thank MelDos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

I traveled Melbourne during summer 2013 and stayed for 1 month. It was a nice and comfortable stay there. A compact suit is perfect for stay of one/two. During my stay there was an accidental fire broke down at the hotel. But it was taken care of very promptly and no injury took place. As it is the heart of the city all the amenities are just near by.

  • Stayed: March 2013, traveled on business
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Thank Shomi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

We stayed in two neighbouring apartments with friends who also had children. We couldn't hear anything through the walls, even when the children were making a lot of noise. The apartments were clean and the house keeping service was great. The kids enjoyed the pool and spa.

Stayed: October 2013, traveled with family
Thank J0s1e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

We were a group of 4 ladies visiting Melbourne and stayed here for 3 nights over a very hot weekend.
Luckily the air-conditioning worked well as we needed it 24/7 during our stay.
The room was nicely decorated, clean and in a good position to walk up to Carlton, the Queen Vic markets and of course the cbd.
Very convenient to have an Aldi store right underneath also.
The kitchen had most things needed to cook in if you wanted to but we ate out for all meals.
There is a tram stop just up on the next road and cabs were easy to come by if needed.
We didn't use the indoor heated pool or the tennis court as we were out and about most of the day.
We had 4 single beds which we nice and comfortable.
It was very handy to have paid a bit extra to have 2 bathrooms instead of just the 1.
The only negative thing I can think of was there was only 1 towel rack in the bathrooms to hang our wet towels, a couple of rails or hooks behind the door would be great.

Room Tip: upgrade to a 2 bathroom apartment if there are a few of you.
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  • Stayed: February 2014, traveled with friends
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1  Thank meggsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Milano Serviced Apartments

Address: 8 Franklin St, Melbourne, Victoria 3000, Australia (Formerly Clarion Suites)
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #48 of 153 Specialty Lodging in Melbourne
Price Range: $99 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Milano Serviced Apartments 4*
Number of rooms: 53
Official Description (provided by the hotel):
Milano Serviced Apartments is a unique and affordable alternative to hotels in Melbourne CBD for both leisure and corporate guests. We offer both deluxe and executive one and two bedroom self contained apartments that are stylishly furnished with an urban contemporary design. All our rates include complimentary access to swimming pool, spa, sauna, tennis court, BBQ area, gym and cinema room. ... more   less 
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Also Known As:
Milano Serviced Apartments Hotel Melbourne
Clarion Melbourne
Melbourne Clarion

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