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“Location! Location! Location !”
5 of 5 bubbles Review of Oaks on Market

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Oaks on Market
Ranked #94 of 158 Hotels in Melbourne
Vermont, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Location! Location! Location !”
5 of 5 bubbles Reviewed January 6, 2013

Stayed for 2 nights on the weekend and got an amazingly cheap deal on wotif. On booking in found that we were on the 21st (top) floor with a sensational view of the Yarra and also the bay Great to look out in the day time, but also sensational lights at night. The studio apartment was roomy and very comfortable. Air con working beautifully on days of 41 and 37 degree heat !!! Best of all though is the location. We walked to Southbank to restaurants, and also to the city shops and cafes. The free City Circle tram stop is just on the corner of Flinders Street, taking you anywhere around the city - we went up to Docklands from there. Parking is super cheap at subsidised $10 per night. Could not fault this hotel and definitely recommend it and we will be back!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moylou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, January 28, 2013
Indeed Location, location, location. Thank you for taking the time to review our property, we are glad that you enjoyed our property and our facilities.

Once again, thank you for your feedback and we look forward to welcome you back soon.
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1,133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Adelaide, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

Once again the Oaks have made us happy. We booked a one bedroom apartment for 3 nights for 2 adults and a 12 yo and this was perfect. Our son's bed was already made up in the living room upon arrival and here was still enough room to make a cuppa and sit and watch the view. We were on the 14th floor overlooking the Yarra and the view was great. The rooms are very tidy and tastefully appointed.
We used the pool a lot. The pictures on the net do not give it justice. The pool is a great size and very clean. Great spa and sauna also. It is in the basement area so there isn't any natural light but it is nicely done so this didn't bother us.
We have stayed at the Oaks on Collins before but would return here instead mainly due to the pool - other than that they are both very similar.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Patto_Trio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, January 24, 2013
Thank you for taking the time to review our property; it is very pleasing to know that we made another guest happy.

We are glad that you enjoyed our property and facilities, we also thank you for your feedback in regards to our online pool pictures, as it is only through guest feedback that we are able to improve our property.

Once again, thank you for your comments; and we look forward to make you happy again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed December 29, 2012

From the time we walked into the lovely lobby to the questions answered at the front desk from the special ladies ...we were taken care of with absolute proffesionalism and curtiousy...The cleaning staff and the desk girls were all fabulous and always willing to help...The rooms were spacious and very clean...my daughter loved being able to swim in the lovely pool everyday of our stay...anytime of the day or night..We were in walking distance to the city centre even though trams were available..Fantastic place to stay...have already booked our next stay...and will continue to use the hotel for our getaways into the city...a big thank you to Lulu and the other lovely ladies at reception for there help and willingingness to be able to answer any question or give us any directions

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, January 24, 2013
Dear Guest,

Thank you for your kind feedback; at Oaks on Market we strive to offer the best customer service possible to our guests, by reading your comments it sounds like that we are successfully achieving our goal.

We are glad that you and your daughter enjoyed our property, facilities and service; and we look forward to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed December 28, 2012

My bf and I did stayed in this hotel for 4 nights december 24 to 28 to spend our first Christmas together ...

Checking in went so easy no hassle at all..

Room was pretty clean and except 2 things there's still few hairs on the bathtub and glasses wasn't been wash properly but otherwise everything is perfect..
So everything went really good until I ask for serviced on our room .. I ring the reception to have our room service and ask if they could changed the linen in our room as it is been 3 days haven't changed and also the glasses was not wash as I told them so when I went out for few hours to do some shopping comes home hoping everything I ask for was been done but no I was so disappointed that the housekeeping didn't changed out bed again and glasses wasn't been wash so I did ring down but the woman who answer me says there's no housekeeping anymore but she says she will bring new linen and I have to make the bed on my own.. I was what are you serious ? then I said to her forget it ... was really disappointed and sad because I feel like they don't value me as a guest at all...

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beutilife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, December 30, 2012
Thank you for taking the time to review our property, we were most disappointed to read your comments.
In order to avoid a similar incident to other guests, I have personally discussed your housekeeping issues with our Executive Housekeeper.
At Oaks on Market we pride ourselves of the level of customer service that we deliver to our guests, the same is noted time after time on other reviews. We are also disappointed that you felt undervalued as a guest; as guests satisfaction is our top priority.
We sincerely regret the inconvenience caused; and that these matters have marred what we would hoped to be a pleasent stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian Capital Territory, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 27, 2012

The hotel staff were friendly and helpful. The hotel is very close to South bank and Federation Square. The 1 bedroom self catering apartment is clean however the electric kettle seriously need a good scrubbing. Overnight car park cost is very cheap. A hotel with no frills.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SIanchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, January 21, 2013
Thank you for taking the time to review our property, we are pleased that you have found our staff friendly and helpful and you enjoyed our location.

Once thank you for your feedback and we look forward to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

Stayed here in December 2012, we had requested a higher room with a view away from the elevators and we were not disappointed. We had 2 adjoining rooms with a fantastic view over the Yarra River and it was really quiet. Hotel is walking distance to everywhere. Flinders lane just around the corner, Spencer Street DFO, Casino and Bourke Street Mall. Trams almost at the front door. Breakfast in the restaurant was delicious - very well cooked and fresh. Staff were very helpful and our rooms were very clean.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ushenrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, December 30, 2012
Thank you for your kind feedback, we are glad that you enjoyed our rooms, the views and the delicious breakfast.

We look forward to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

We stayed at Oaks on Market in a 2 bedroom apartment for 3 nights during Christmas 2012 and it was pretty good. Great location, nice clean rooms and a full kitchen. Everything was clean and service was good. We got a good deal on the room during a sale ($229/night) but would never pay the full price for the apartment.

We had brekky for one morning and it was average. I suggest spending your money elsewhere.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMT264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, December 27, 2012
Thank you for taking the time to review our property, we are glad that you enjoyed our service and our clean rooms, we are also glad that you managed to secure a special rate.

Once again thank you for your review and we look forward to welcome you back in 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks on Market

Property: Oaks on Market
Address: 60 Market St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Romantic Hotel in Melbourne
#66 Family Hotel in Melbourne
#66 Business Hotel in Melbourne
#84 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks on Market 4*
Number of rooms: 280
Official Description (provided by the hotel):
Oaks on Market is a centrally located Melbourne accommodation, offering easy access to Melbourne's attractions: shopping, theatres, dining and entertainment, as well as proximity to the legal and financial precincts. Oaks On Market comprises 280 luxuriously appointed Studio, 1 and 2 bedroom fully self-contained apartments. All rooms have brand new 32-inch flat screen TVs, sofas and contemporary artwork. Some rooms have views over the Yarra River and guests can also enjoy individual stereo systems, climate control, access to the indoor heated lap pool, fully equipped gym, spa and sauna. ... more   less 
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Also Known As:
Oaks On Market Melbourne
Oaks On Market Hotel Melbourne

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