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“Clean, quiet, spacious” 4 of 5 bubbles
Review of Oaks on Market

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Oaks on Market
Ranked #92 of 160 Hotels in Melbourne
Grantham, United Kingdom
Level Contributor
103 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Clean, quiet, spacious”
4 of 5 bubbles Reviewed October 13, 2012

This is an apartment hotel, and as such you get a small kitchen area, together with dinning and living room space.

The room was very clean and well presented upon my arrival and the check-in was smooth and seamless.

Like most hotels in Australia, it is a non-smoking hotel but they do have a large patio balcony on the first floor which is pleasant although the room leaves a little to be desired.

The room was very large and comfortably furnished and the bathroom clean and functional.

The breakfast is well cooked with plenty of variety, And the staff were friendly and seemed pleased to see you, which is always a nice surprise.

My key complaint (as it is with all hotels) is Internet charges. This is not cheap and typically you pay for web access. That I have no problem with as such. But why sell access in 24 hr blocks, we all know that no one is in the room all day and this to my mind is just a cheap ploy to increase revenue.

However, good location, great room, caring staff. All in all I would recommend this hotel highly.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CISSPUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 15, 2012
Many thanks for taking the time to comment on your recent stay at Oaks on Market. It is great to read that you found your room clean and well presented and you could enjoy the breakfast. We are pleased to read that you found our staff caring and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,103 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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English first
perth wa
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 12, 2012

stayed in very nice 2 bedroom apartment on 6th floor with family. the rooms were a comfortable size, decor was nice and contemporary. the shower needed a bit of work to get to right temperature but didn't bother us too much. could get a bit noisy on weekends from surrounding nightlife so requesting a higher up room might be advisable. all in all very happy with accommodation given the the very reasonable cost. would definitely recommend it and would be happy to go back.

Room Tip: request a room on highest level possible to escape from city noises
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Selina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 14, 2012
Many thanks for taking the time to comment on your recent stay at Oaks on Market. It is great to read that you found your apartment comfortable and contemporary. We are pleased you thought our prices were reasonable and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

We stayed in a 2 bedroom apartment on the 3rd floor. The apartment was very spacious, clean and with modern furnishings. Beds were comfortable and we had a view of the Eureka Skydeck building from our living room. All areas of the hotel were clean and well presented as if new. Staff were friendly and helpful. The location is fantastic and a short 5 min walk to the Federation square and Southbank. The only negative would be that there were no extra blankets in the room.

Room Tip: Rooms above the 15th floor have city views
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  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 8, 2012
Thank you for taking the time to comment on your recent stay at Oaks on Market. We are pleased to read that you found your 2 Bedroom Apartment spacious, clean and modern. It is great to read that you enjoyed the location of our hotel and found our staff friendly. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porstmouth, Hampshire, uk
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 30, 2012

We stayed six nights in September. Our apartment was spacious, clean and well furnished. We were lucky in that we were on the 14th floor, as we had views out over the city and the river, but looking down below, some rooms must look out onto a concrete wall of the adjacent building.
The building is in an excellent location, walking distance to everywhere that matters.
Staff very helpful. No safe in room, but free safety deposit boxes available in reception.
There is a free shuttle bus and free tram that takes tourists around the city. Hop on, hop off.
Melbourne is very expensive.

Room Tip: Ask for a high floor if available. Lower floor on the river side look onto an adjacent wall.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank piper149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 2, 2012
Thank you for taking the time to comment on your recent stay at Oaks on Market. It is great to read that you found your apartment spacious, clean and well furnished. We are pleased to hear that you found our hotel in an excellent location to explore Melbourne. We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed September 28, 2012

On first glance this is a clean, friendly and comfortable hotel. It is within walking distance of everything and especially some fantastic coffee shops nearby. But!!!!! Once you start to experience the hotel you think again. After a long flight on a cold wet night all I wanted was a hot shower. Well here is where life gets annoying. Trying to get the water temperature right was more complicated than running the space shuttle, it would go from hot to freezing in a breath of a turn of the knobs. Ouch cold ouch hot ouch cold ouch hot could be heard from the shower, whomever was using it. I thought this may be a problem for just this room, however, my husband had arrived several days earlier and had been put in a another room and he experienced the same thing. Next the TV is an interesting experience , have you ever heard of organization. Where were the instructions, and why are the channels tuned to totally different settings than is normal for Australian TV 7 on 9, 9 on 10, 10 on who knows where. The bed was comfortable and the pillows passable, but no spare blanket, and this was absolutely needed as the individual room controlled air conditioner was ........ the same as the shower, first the numbers don't respond when you touch the controls and then a single touch sends it into freezing or boiling. The cooking facilities were average but adequate. overall it was a mixed bag of being happy in general with the hotel, but at times incredibly frustrating

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mikechrislachlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 2, 2012
We appreciate you taking the time to comment on your recent stay at Oaks on Market. We would like to apologise for the issues you have experienced while staying with us. We are currently going through a refurbishment process and part of this is to replace the water temperature valves in each apartment. This is a task that will take some time so we appreciate our guests patience while this is occurring. If any guests are experiencing issues with the hot water, our reception staff are only too happy to assist in any way they can. We do hope to have the opportunity to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed September 26, 2012

For $185/night on a Sat this is a pretty basic hotel. They did allow me to check in early, which was nice. The rooms are worn and the decor downstairs could do with a refresh. Is in a great, central location though

  • Stayed September 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stumatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, October 2, 2012
Thank you for taking the time to comment on your recent stay at Oaks on Market. We are glad you were able to check in early and found our hotel in a good location. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed September 19, 2012

I have stayed at the Oaks from time to time over several years. the location is convenient if you have business at that end of the city, it is close to trams and a short walk to Flinders St Station. The rooms are a good size and clean. the decor is starting to show its age just slightly and some more attention to small details would help eg curtains not hanging quite properly, scuff marks etc, The fitness room in the basement including a reasonable size indoor pool is one of the big pros for this venue. The lifts are fairly frustrating. The breakfast is fairly ho-hum. If you can get this at a discount tariff, then it is worth staying here but if you have to pay full price there are probably other hotels that would be better for the price.

Stayed August 2012, traveled on business
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksCustomerFeedback, Guest Relations Manager at Oaks on Market, responded to this review, September 25, 2012
Thank you for taking the time to comment on your recent stay at Oaks on Market. It is great to read that you find the location of our hotel convenient to your needs while staying in Melbourne for business. We are pleased you think our rooms are good size and clean and you are able to take advantage of the gym and pool. We look forward to welcoming you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks on Market

Property: Oaks on Market
Address: 60 Market St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Romantic Hotel in Melbourne
#66 Business Hotel in Melbourne
#66 Family Hotel in Melbourne
#83 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks on Market 4*
Number of rooms: 280
Official Description (provided by the hotel):
Oaks on Market is a centrally located Melbourne accommodation, offering easy access to Melbourne's attractions: shopping, theatres, dining and entertainment, as well as proximity to the legal and financial precincts. Oaks On Market comprises 280 luxuriously appointed Studio, 1 and 2 bedroom fully self-contained apartments. All rooms have brand new 32-inch flat screen TVs, sofas and contemporary artwork. Some rooms have views over the Yarra River and guests can also enjoy individual stereo systems, climate control, access to the indoor heated lap pool, fully equipped gym, spa and sauna. ... more   less 
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Also Known As:
Oaks On Market Melbourne
Oaks On Market Hotel Melbourne

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