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“Room with the best VIEW” 5 of 5 bubbles
Review of The Sebel Residences Melbourne Docklands

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The Sebel Residences Melbourne Docklands
Ranked #31 of 133 Specialty Lodging in Melbourne
Melbourne, Australia
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Room with the best VIEW”
5 of 5 bubbles Reviewed March 9, 2014

Great apartments. The best views with a reasonable price tag. We stayed two nights and it is a great location. Very secure be it apartments and parking. Harbour views to die for and just a walk for all eats and drinks you may require. Shopping very handy and the city at your doorstep. Highly recommend. Check in and Check out were a breeze and lovely staff. Will stay again.

Room Tip: Only suggestion is to make sure you ask for a "Harbour View" Room
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
    162
    256
    112
    48
    24
See reviews for
209
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90
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
Yarram, Australia
2 reviews
3 of 5 bubbles Reviewed March 5, 2014

Difficult to find, one way street, once reception found no where to park car to book in. Not happy about $200 debited to account & not re credited for 5 working days. Very poor signage in car park. Paid for 2bedroom with two double beds & Harbour view. Got 1 double & 2 singles and our beautiful Harbour view was Tennis courts & when i contacted reception they tried to tell me that if I look hard enough we had a partial view, well I can tell you that my 6ft 2 friend standing on a chair could not see any water at all, & also got told that they had run out of harbour view rooms, when I ask for a cheaper rate got told sorry you would have to contact who you booked through. In the end we where moved to a different building, (yes we had to shift car parks) but had a lovely apartment with a beautiful Harbour view, 2 bedroom with 2 double beds. Why we didn't get given this apartment in the first place I don't know. All this took all afternoon and as we had plans to go shopping at the DFO yep u guessed it DFO was closed. Although in the end we finally got the apartment we paid for Would not stay here again.

Stayed February 2014, traveled with friends
Helpful?
Thank leanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed February 23, 2014 via mobile

Difficult to find. Rooms not as spacious as appear on Internet. Rooms cleanliness average. Streaks and mould in shower. Walls had scuff marks everywhere. Extremely upset at credit card authorization for surety. An amount upto $600 is debited from your account. We had a $200 charge debited from our account plus our room charge. We have travelled extensively 4-5 star hotels and apartments worldwide. We have never had credit card amount actually debited. On speaking with manager Jeff at my disgust at the 5 day turn around to get money re credited , he was quite rude spoke over me, insisted he had worked at the Hyatt where he said they also took a surety. We have stayed there but never paid that. We are also wondering the amount of interest this hotel chain is making from the sureties that
take 5 days to return to people's accounts. The position of these apartments is excellent however we would not recommend these at all and will never stay again.

  • Stayed February 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank MelbourneHolidaySue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai Region, China
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed February 15, 2014

We (2 adults, one 12 year old) had a two bedroom apartment, which was reasonably spacious, comfortable and had a well equipped kitchen area. The location is great for the docklands area, which is still developing, and fine for taking a street car into a more central location. The staff were very helpful. It was a little tricky to get a taxi but there's a street car stop reasonably close by. It wasn't cheap but then nothing in Melbourne is!

  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ToesGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 6, 2014

A great apartment at the price of a good hotel room. We had a 2 bedroom apartment that had a great lounge area and full kitchen. Fantastic views and so close to shopping/meals.
Some parking issues with people deciding to park in your assigned car space, or in some cases just block your car in but hotel reception is quick to sort out.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CanberraKnights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George town tasmania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 6, 2014

We stayed for the long weekend in January, we booked a 2 bedroom city view. I get terrible vertigo and rang a week before we went and asked for a lower floor. No hassle at all. Floor 6, because of the shape of the building we had a beautiful courtyard the floor below and was given a room with Harbour views!! Well priced, good location and trams just up the road. I highly recommend Mecure Docklands and will be back :)

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gabbygeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sebel Residences Melbourne Docklands

Property: The Sebel Residences Melbourne Docklands
Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia (Formerly Grand Mercure Melbourne Docklands)
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 133 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sebel Residences Melbourne Docklands 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
The waterfront Grand Mercure Apartments Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 
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Also Known As:
Grand Mercure Docklands Hotel Melbourne
Mercure Hotel Melbourne
Grand Accor Docklands

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