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“Nice” 4 of 5 stars
Review of Grand Mercure Melbourne Docklands

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Grand Mercure Melbourne Docklands
Ranked #37 of 113 Specialty Lodging in Melbourne
Launceston, Australia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice”
4 of 5 stars Reviewed October 8, 2013

We had a 2 bedroom and 2 bathroom apartment, it was a beautiful apartment with nice views over the water
The bathrooms are quite small and pokey compared to the size of the rest of the apartment
Plenty of storage room and large comfy couch
I got this room at a reasonable rate but not sure i would want to pay full price because it didnt have the 'wow' factor
The trams are only a minute walk and there are plenty of restaurants close by. You can also get a discount at some of the restaurants by flashing your room key
It is in a beautiful location and quiet
I did find it odd there was no hotel book, you know the one that has what to do in an emergency, facilities ie, pool, reception phone number etc
I would stay again at the right price

  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAGM1, Front Office Manager at Grand Mercure Melbourne Docklands, responded to this review, October 10, 2013
Dear Elizabeth,
Thank you for taking the time to comment on your recent stay with us at Th Sebel and Docklands Apartments Grand Mercure.
I am very please that you found the location of the apartments very good. I am sorry to hear that the compendium was not located in your apartment and will communicate this through to the Housekeeping manager.

Once again, thank you for staying at Docklands Apartments Grand Mercure.

Regards

Jeffrey Mok
Assistant Manager - Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Macedon, Australia
Level Contributor
211 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed October 7, 2013

Spent a night here after a wedding in a one bedroom apartment. On arrival (2hours early) the lovely staff at reception were kind enough to let us check in to our room. The apartment was quite small but had all we could have wanted and was great for a couple. The decor was lovely - very stylish, modern and comfortable. The bed was also very comfortable. Lovely place in a great centrally located area of the Docklands - we hope to return.

Room Tip: Ask for a waterfront room.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Macedoncat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 23, 2013

Recently stayed and was quite disappointed with the level of maintenance to the room, cleanliness and in light of this, the price.

Have a fabulous meal by the bay and don't waste your money on staying here.

  • Stayed September 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Hillsbillylids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Country Vic
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed September 22, 2013

I am a regular visitor to Melbourne for work and often stay in a hotel. At times I am able to bring my family along with 3 kids. Rather than squeezing into a hotel - this is a fantastic option.

We booked through Wotif.com and ended up with a 2 BR apartment for 2 adults and 3 kids. The third child slept on a blow up mattress as it was only for 2 nights. The apartment was fantastic - roomy, great views over the water and towards Etihad Stadium, and an easy walk to work for me.

Shopping is handy - the family went to South Wharf and I had an easy walk to work in the CBD.

We had pre booked a car park so it was an easy park and secure. Overall I recommend these apartments but like everything else - shop around for the right price.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LovesAWine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
61 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

These apartments are a good alternative to a hotel if you are staying for more than a couple of nights or with a group of people.

The apartments are modern but there is no wow factor, they are pretty standard. We had to walk for quite a while from the reception area to another building where our apartment was located, this would be annoying if you were only staying for a short time. Docklands is still a bit of a ghost town especially at night.

Overall, nice apartments if you want to stay in this part of town.

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank matthew f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAGM1, Manager at Grand Mercure Melbourne Docklands, responded to this review, September 15, 2013
Dear Matthew F,

Thank you for taking the time to comment on your recent stay with us at Docklands Apartments Grand Mercure.

I am pleased to hear that you found our apartments nice and modern.

We look forward to welcoming you back to Docklands Apartments Grand Mercure the next time you visit Melbourne.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

A total of 4 of us stayed in an apartment earlier this year. This apartment was well kept and allowed us to easily catch public transport into the main city. The rooms were nice, second room was a bit small. The only downfall was the shower, very temperamental and not very comfortable. Overall, we had an enjoyable stay for the price.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JasmineBlanusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSebelMelb, General Manager at Grand Mercure Melbourne Docklands, responded to this review, November 3, 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Regards

General Manager - Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Melbourne Docklands

Property: Grand Mercure Melbourne Docklands
Address: 18 Aquitania Way | New Quay, Melbourne, Victoria 3008, Australia
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 113 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Mercure Melbourne Docklands 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
The waterfront Grand Mercure Apartments Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 
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Also Known As:
Grand Mercure Docklands Hotel Melbourne
Mercure Hotel Melbourne
Grand Accor Docklands

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