Stayed in a number of "serviced apartments" recently in Australia - and they all had reception, concierge and other hotel facilities including housekeeping. This Mercure development is not like that! You check in at a reception desk and are then given directions to an apartment in any one of 4 or 5 residential tower blocks in the surrounding area. The apartments are comfortable enough - but there are no "hotel comforts" available like room service, tea and coffee supplies or any housekeeping. Beds are not made and towels are not changed - this really is self catering accommodation and it was not what I was expecting from Mercure at all! Would not recommend if you are looking for genuinely serviced apartments.
- Official Description (provided by the hotel):
- The Sebel Residences Melbourne Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more less
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- Also Known As:
- Grand Mercure Docklands Hotel Melbourne
- Mercure Hotel Melbourne
- Grand Accor Docklands