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“FANTASTIC!” 5 of 5 bubbles
Review of The Sebel Residences Melbourne Docklands

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The Sebel Residences Melbourne Docklands
Ranked #31 of 133 Specialty Lodging in Melbourne
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“FANTASTIC!”
5 of 5 bubbles Reviewed February 25, 2013

Very happy with our 3 night stay here
Straight across the road is the free tram into Melbourne CBD- PRIME POSITION!!
Also easy to navigate to find
Sadly there is alot of construction going on but apart from that the accomodation cannot be faulted
ROom in excellent condition!!
Will definitely come back here if in Melbourne again!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beau_food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus D, Manager at The Sebel Residences Melbourne Docklands, responded to this review, March 4, 2013
Dear beau_food,

Great to see you found Docklands Apartments Grand Mercure a fantastic place to stay when in Melbourne and that the accommodation could not be faulted.

Look forward to seeing you again soon

Regards

Angus Dunbar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
San Jose, California, USA
2 reviews
5 of 5 bubbles Reviewed February 24, 2013

We spent 6 peaceful, beautiful nights at the Docklands apartments (part of the Mercure line of accommodations) in Melbourne, Australia recently. The location is ideal and handy for public transportation (free and fee), restaurants, sights, shopping and sports entertainment. The accommodations themselves were very comfortable and we really appreciated the in unit laundry facilities. We had a lovely view of the marina and enjoyed coffee on the balcony each morning and a glass of wine at night there too. We will book again on our next trip, wherever that may be.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank johlynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus D, Manager at The Sebel Residences Melbourne Docklands, responded to this review, March 4, 2013
Dear johlynne,

Thank you for your kind words, the Grand Mercure Apartments Docklands is located in a fantastic location with all your needs at your finger tips with out the hustle and bustle of being smack bang in the middle of the Melbourne CBD.

We hope you can come back soon.

Regards

Angus Dunbar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

We have just spent the night in a 3 bedroom apartment with two other couples and had a fabulous time. We were on the 16th floor and the views were fantastic. We turned the couch around to face the view and with some nibbles and a glass of champagne on a glorious day it was magic. We found the apartment plenty big enough for the six of us for the one night. The main problem we had was trying to find where to check in. Google maps could not find the correct spot and we couldn't see the street. After asking around we finally found our way. Check in and check out was very easy. We also had trouble finding the pool. Nothing seemed to be obvious and only running into some people who knew where to go did we find it. A sign in the lift would have easily solved ths issue. Access to the city was easy on the tram. Breakfast at one of the many restaurants ended our weekend beautifully. An asset to the apartment would have been an iPod dock. Overall we had a great time in a very comfortable apartment.

Room Tip: Ask for a view. So worth it if you can get it.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank friendlyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus D, Manager at The Sebel Residences Melbourne Docklands, responded to this review, March 4, 2013
Dear friendlyMelbourne,

Thanks for the positive feedback and we will take on board your comments regarding locating the property and signage.

Excellent to hear that you and your friends soaked up the view from one of our three bedroom apartments and utilised some of the many fantastic restaurants on offer down here at the Docklands.

I hope you come back to visit soon.

Regards

Angus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 19, 2013

The location was great.
Apartment was spacious
The Air Conditioner was not working properly, which made out stay hot and stuffy and uncomfortable.
The Reception location should have more parking for short short term parking for when you are checking in and out.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Antonia555888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus D, Manager at The Sebel Residences Melbourne Docklands, responded to this review, March 4, 2013
Dear Antonia555888,

Thanks for your positive feedback regarding your stay here with us.

It is certainly unfortunate that there were some issues with your air-conditioning and I hope this did not impact to much on your stay.

Great to hear that you found the apartment spacious and the location great.

Look forward to seeing you again in the near future.

Kind Regards

Angus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlboro, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

Great location and superb view that we found by accident after a horrific experience in another hotel. Our 2 bed, 2 bath apartment overlooked the Yarram river and Port Phillip Bay. The staff was friendly and more than accommodating. Adam and Alicia went above and beyond to help us, Adam brought us to our rooms and even helped carry our luggage. It was an easy drive to Queen Victoria Market, and a 3 minute walk to the City Tram which took us around the city. Easy access to the main highway was also a plus. The Docklands area is pleasant and filled with shops and restaurants. Perfect for families and the business traveler who would love to relax in a beautiful environment!

Room Tip: Book a waterfront room if possible.
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank smiseel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

we went to Melbourne for a family Christmas holiday, enjoyed every minute. We had a 3 bedroom apartment which was very comfortable. I liked that we had our own bathroom each. IGA next door and lots of restaurants also harbour town outlet shopping across the road. free tram right outside the door.

Room Tip: if you can afford go as big as you can, also look at the bathrooms, my father had an apartment in an...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Barbs6056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sebel Residences Melbourne Docklands

Property: The Sebel Residences Melbourne Docklands
Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia (Formerly Grand Mercure Melbourne Docklands)
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 133 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sebel Residences Melbourne Docklands 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
The waterfront Grand Mercure Apartments Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 
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Also Known As:
Grand Mercure Docklands Hotel Melbourne
Mercure Hotel Melbourne
Grand Accor Docklands

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