The staff here are so unfriendly & constantly walk around with miserable faces. The "queen" of reception is a complete waste breath as she is sooo rude to guests & is quick to dismiss your issues. She also does not understand the meaning of 'customer service'. Although the hostel has been recently refurbished & is quite cosy & modern, the kitchen is terribly small. How can 5 floors of guests fit into a tiny space & try to cook meals, it is very dangerous!!! Having to eat your meals in the hostel bar is not acceptable when the other alternative is to eat your meals outside (in the rain in winter!).
Overall not a bad place to stay, but dont expect a warm welcome or much sleep as the metal frame beds are squeeky.More
- Free Wifi