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All reviewscity roadthese apartmentsepic apartmentscrown casinobedroom apartmentsouth bankminute walkgreat apartmentcable tvmain bathroomwashing machine and dryerwalking distancewell equipped kitchenconvenience storefloor to ceiling windowslaundry facilitiesfull kitchen
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Reviewed October 16, 2013

Stayed 3 nights for a work conference in a three bedroom apartment.
Apartment location is a 5 minute walk from Crown Casino & 10 Minute Walk to Convention / Exhibition Centre.
It was a typical non serviced apartment with all kitchen & laundry facilities.
Very Clean & staff are friendly & helpful.
It has a large pool, small gym & tennis court.
This represents good value for money.

Room Tip: Rooms on the south side are sunny in the afternoon
  • Stayed: October 2013, traveled on business
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1  Thank AndrewDoesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this reviewResponded October 20, 2013

Dear AndrewDoesTravel,

Thank you for taking the time to write your review following your stay with us this month. We love hearing from our guests because it helps us to continue to ensure we deliver an outstanding guest experience.

I am pleased to read that you enjoyed your stay with us and found our location to be handy to Crown Entertainment Complex and the Melbourne Convention & Exhibition Centre. We pride ourselves on delivering great service and presenting real value for money, so I'm very happy to read that you enjoyed both!

Thank you again for providing your feedback and we look forward to welcoming you back on your next trip to Melbourne.

Warm regards,

Marcus Maillet
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

Stayed there for 2 nights at 2 bedroom apartment at City Point location on Bourke St.

The rooms were spacious and comfortable with large living and kitchen area. However, the carpets had quite a number of stained spots on them. Was told that I can have early check-in but when I arrived, the maintenance guy was still in the shower fixing up the shower-head which is a bit awkward.

The major downside is that the City Point apartment to not have Short Stay reception, had to go to City Tempo locations for keys and check-in (about 15 mins walk) and that the paid car-park access is very ambiguous with no signs on a one-way lane so very easy to miss it.

  • Stayed: July 2013, traveled with family
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1  Thank Abo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this reviewResponded October 20, 2013

Dear Abo T,

Thank you for taking the time to provide your feedback following your recent stay with us. We love to hear from our guests as it helps us to ensure we continue to deliver an outstanding guest experience.

Firstly, I would like to apologise for any inconvenience you experienced when entering your apartment to find our maintenance team working on the shower. We have discussed this amongst the team to ensure these miscommunications are avoided in the future. Thank you for your feedback regarding the carpets; I am happy to inform you that we are currently undergoing a soft refurbishment of our Bourke Street apartments, which includes replacement of tired carpets.

I am delighted to read that you found your apartment to be both spacious and comfortable, and that you had a five-out-of-five sleep!

Once again, thank you for writing your review of your recent stay and we hope to welcome you back to Melbourne Short Stay Apartments on your return to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager

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Reviewed October 12, 2013

Nice 1-bedroom apartment with all amenities needed. Great new building with 3 fast elevators. Comfortable apartment with living room (incl TV, DVD player and separate stereo), dining area, bedroom, nice bathroom and a good kitchen. Right-sized bedroom with large sliding mirror-door wardrobe with lots of hangers. Nice balcony and decent view. Will be back next time.

  • Stayed: October 2013, traveled on business
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2  Thank finnwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this reviewResponded October 14, 2013

Dear finnwp,

Thank you for taking the time to provide your feedback following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we continue to deliver an outstanding guest experience.

It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you can walk in the door and make yourself right at home. I'm very happy to see that you found your apartment comfortable with all the modern conveniences you need for an enjoyable stay.

We look forward to welcoming you back on your next trip to Melbourne! Thanks once again for taking the time to share your experience with Melbourne Short Stay Apartments.

Warm regards,

Marcus Maillet
Operations Manager

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Reviewed October 9, 2013

We stayed in a 3 bedroom apartment here, it was huge, heaps of room, and beds and lounges were very comfortable. Location was ok but a little bit of a walk to the restaurants and cafes on Southbank. Car parking was available and quite reasonably priced. Would certainly consider it again when we next visit Melbourne.

Stayed: October 2013, traveled with family
Thank Enid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this reviewResponded October 14, 2013

Dear Enid H,

Thank you for taking the time to write a review following your stay with us this month. We love hearing from our guests as it helps us to ensure we continue to deliver an outstanding guest experience.

It is fantastic to read that you found your apartment offered you plenty of room to move during your stay. The beds and lounges are quite comfy aren't they?!

Once again, thanks for leaving your feedback following your stay and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city. Why not try our SouthbankOne location on your next visit? It's a very short walk to Southbank and Crown Entertainment Complex.

Warm regards,

Marcus Maillet
Operations Manager

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Reviewed October 8, 2013

The apartment was clean but starting to look a little tired. We had a reasonable views from the balcony but the blinds were older and not in the best condition and did not block the early morning sun, which meant that there was no sleeping in as sunlight would get through. The internal carpark which allowed us to access our car as often as we please without needing an attendant to get the car for you was a bonus. This allowed us to come and go as we pleased. The living area was spacious and all the kitchen facilities worked. The location was great. We were close to the Casino, South Wharf DFO, all the restaurants by the river and the CBD was a max.10 min walk away. The apartment was reasonably priced however the carpark should have been included and not an extra charge.This apartment building is not fit for anyone wanting to party all night long as they have a noise policy of no noise after 10pm, so keep that in mind if your thinking of going there to party hard!

Room Tip: Try get a high level room for a better view of the city.
  • Stayed: October 2013, traveled with friends
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Thank OzTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this reviewResponded October 14, 2013

Dear OzTravelGuy,

Thanks for taking the time to provide your feedback following your recent stay with us at Melbourne Short Stay Apartments. We love hearing from our guests as it helps us to ensure we continue to deliver an outstanding guest experience.

Firstly, I apologise if your sleep quality was impacted on by the blinds in your apartment. I am pleased to let you know that we are currently undertaking a replacement program of our blinds in these apartments, in response to feedback from our guests. At the same time we will refresh the apartments with some new soft furnishings to provide a fresh lease on life!

I am delighted to read that you found our secure on-site car parking to be so efficient, and at $16.50 per day, we feel we are very competitively priced for an inner city car park, with most locations priced well over that per hour.

It is great to hear that you enjoyed the spaciousness of the apartments and the full-sized kitchen. We hear from so many guests how much they enjoy being able to self cater, especially after a trip to the South Melbourne Market to pick up some fresh ingredients! It's fantastic that you found the location to be so convenient to Crown and the abundance of restaurants and bars along Southbank, plus the bargain shopping at DFO and short walk into the city centre.

Again, thank you for sharing your experience with us and we look forward to welcoming you back to Melbourne Short Stay Apartments on your next trip to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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