Booked a superior room. Walls were paint patched, queen bed was in the lounge whilst single bed was in a pokey bedroom. Poor customer service. I asked for 2 extra towels to be rudely told no I couldn't. Can me back from day out and bed hadn't been made and top sheet wasn't replaced so slept in bed with just a blanket and glasses were still dirty in the sink. So no room service was done. Furniture was dirty. Wouldn't stay again and being I am a housekeeper myself I expected better.
- Official Description (provided by the hotel):
- Arrow on Spencer (also known as HarbourView Apartment) offers convenient and value for money accommodation from hotel rooms, studio, 1, 2 & 3 bedroom self-contained apartments with individual decor. Perfectly Located at the west end of Melbourne CBD, on the corner of Spencer and La Trobe streets. Southern Cross station and Etihad Stadium are nearby with FREE TRAM STOPS at our doorsteps. ... more less
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- Also Known As:
- Harbour View Apartment Melbourne
- Hotel Harbour View Apartment