How can this hotel possibly be rated 4 stars? We booked at short notice for 3 nights based on the hotels location and 4 star rating. Location frankly was the only saving grace for this hotel!
To say the hotel is run down is an understatement.....upon our arrival we were greeted and handled with great efficiency by front of house staff but from there on our experience was terrible.
Once given our room access card for our room on the 3rd floor we entered only to find the airconditioner did not work so asked for a room that did.
Finally moved to our new room on the 5th floor overlooking Latrobe St. When I say overlooking it was more like standing in the middle of La Trobe St as the traffic noise overnight was appalling and never relented from tram, truck and car traffic noise to emergency service vehicle sirens.
The room was tidy but definitely not spotless as a 4 star hotel should be. Dirty tissues left on the floor under desk etc.Gross!
The safe was also not operable and looked like it had been for some time. Robe hooks pulling out of walls in bathroom, dated and worn sofa and dining furniture and patched up walls everywhere with no top coat of paint showed what a hard and long life this poor hotel has had.
If you are at all considering this hotel my suggestion is to look again as there are many better hotels in Melbourne that truly are 4 star rated!
- Official Description (provided by the hotel):
- Arrow on Spencer (also known as HarbourView Apartment) offers convenient and value for money accommodation from hotel rooms, studio, 1, 2 & 3 bedroom self-contained apartments with individual decor. Perfectly Located at the west end of Melbourne CBD, on the corner of Spencer and La Trobe streets. Southern Cross station and Etihad Stadium are nearby with FREE TRAM STOPS at our doorsteps. ... more less
- Reservation Options:
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- Also Known As:
- Harbour View Apartment Melbourne
- Hotel Harbour View Apartment