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“Friendly, polite and helpful service and luxury accommodation!” 5 of 5 bubbles
Review of The Langham, Melbourne

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The Langham, Melbourne
Ranked #4 of 157 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
1 review
“Friendly, polite and helpful service and luxury accommodation!”
5 of 5 bubbles Reviewed July 8, 2010

We stayed at the Langham Melbourne for 4 nights. As soon as you walk in there is a feeling of luxury (but definitely not stuffiness that some other hotels feel like). Every area of staff services was professional, friendly, polite and gave great advice and suggestions. I will definitely stay at the Langham Melbourne on my next visit.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank moosh_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,823 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed July 7, 2010

Don't think this hotel quite justifies its price tag or 5 stars...aside from the lobby, the whole place feels very dated and tired. Breakfast is also overpriced, room service includes a "delivery charge" (?!) and there is an additional fee for paying by credit card (?!!!) Just feels like they are trying to squeeze every last cent out of guests while failing to provide the quality to match. Will not be staying here again.

  • Stayed July 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lily100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 6, 2010

Second time I stayed at the Langham in Melbourne and we stayed one week this time. The service is a mixed bag. Some stuff really good, some just not ready to work in this Hotel. After this week I prefer the Sofitel in Melbourne.

Negatives are:
- Human hair in bathroom on arrival
- Wireless would not work, wireless access instructions as confirmed by the receptionist Chris one night would not work, wireless access is hopeless in this Hotel
- Requested a change of newspaper, never happened
- Requested smaller pillows, the ones in the room are too large for sleeping, you get a stiff neck from these.
- Room is very dated, in need of new wallpapers, repaint, visibly warn desk
- Bed is so so for a five star Hotel

Positives:
- Great breakfast
- Nice lobby, check in, restaurant levels
- Great central location

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank FrankKruchio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 5, 2010

Everything perfect. This Hotel is just stunning from the moment you enter and make your way up the stairs to when you get into your room.

Stayed June 2010, traveled on business
Helpful?
1 Thank BelindaMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 1, 2010

From the time we where greeted at the door by the concierge to reception, to room service, to dining room service, to the visual effect of the fountains the location the friendly staff and the appointment of the rooms it was a fantastic journey,we where there four days and each day it was a different experience. the wedding we attended had there meal at Melba's and it was so relaxed and the food was just "delicious" no other word would describe the experience .

Thankyou

  • Stayed June 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rekwob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 30, 2010

We stayed at The Langham in December and it was really a great hotel. The rooms are nice, the staff very friendly and helpful.
We were travelling with our little daughter (one year then) and it was no problems to get a baby cot.
Very helpful with restaurant recommendations. Super location and the Spa was lovely.

  • Stayed December 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charlotta_hagge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
4 reviews
5 of 5 bubbles Reviewed June 29, 2010

We had the pleasure of staying at The Langham Melbourne in June 2010 and without a doubt this was the best motel we have ever stayed at. From the service upon arrival with the conceierge, reception staff, room service & restaurant staff it was the best ever. They were all welcoming and nothing was a problem, service and comfort was a second to none. I would highly recommend The Langham Melbourne to anyone who wants a premium quality experience at a more than reasonable rate.

  • Stayed June 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrewbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Property: The Langham, Melbourne
Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Luxury Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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