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“Great Hotel with great detail to customer service” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
Ranked #4 of 156 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Sydney
1 review
“Great Hotel with great detail to customer service”
5 of 5 stars Reviewed July 29, 2009

We had a very enjoyable stay at the Langham. I have stayed at many hotels around the world and Langham Melbourne is in my Top 5. I received an email 3 days before my stay and a phone call 24hours prior asking if we had any special needs. We found all staff to be helpful and genuinely cared about our welfare.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KerrySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Melbourne
1 review
5 of 5 stars Reviewed July 29, 2009

Cannot speak highly enough of the professionalism, courtesy and friendliness of the service we received from every member of staff at The Langham during our recent conference. We received glowing feedback from our guests - all of whom are successful businessmen who travel the country and the globe and regularly stay in similar establishments. The Langham was a key component in making the launch of our latest vehicle one of the best we have undertaken.

  • Stayed July 2009, traveled on business
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank SuzukiPRMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, United Kingdom
Level Contributor
246 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed July 29, 2009

We spent three nights here and would recommend this hotel. We paid the extra few dollars to ensure a river-view room and were pleased we had; we were on the 21 floor and had a great river and city view.

The bedroom was very comfortably furnished and housekeeping was excellent. The bed is one of the most comfortable I've experienced.

The Aria lounge is a nice place for a cocktail and we had to smile at the 'fire'.

Breakfast choice was first-class with plentiful choice for both continental and cooked, they even have a chocolate fountain! ( A small criticism - tea/coffee is served and we found it very difficult to catch waiter/waitresses eyes to get a refill.)

Staff are very customer focused and service was prompt, friendly and efficient.

The foyer of the hotel is impressive and all public rooms are very comfortable.

We would be very happy to return.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
Thank lindaraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
International
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 29, 2009

Near distance to everywhere!
Gentle and friendly staff in reception.
Currenlty swimming pool is under maintenance.
We got free internet included in our package too!
Langham hk, Langham melbourne - both great!!

  • Stayed July 2009, traveled on business
    • 4 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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Helpful?
Thank Delegate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 28, 2009

I stay at the Langham Melbourne regularly on business trips. Great rooms, great position, good gym and excellent staff. Without doubt, the most extensive and delicious room service menu of all the hotels I stay in. Oh... and the beds... divine.

It’s a pleasure to stay in a hotel where nothing seems too much trouble. I always look forward to coming back and rarely consider staying anyone else when I'm in Melbourne.

  • Stayed July 2009, traveled on business
    • 4 of 5 stars
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    • 5 of 5 stars
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    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank JKF13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Australia
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 23, 2009

The Langham's location in the heart of Melbourne, overlooking the Yarra river, would be hard for any hotel to beat. It is close to public transport, shopping, and the many amenities of the Southbank area.

We booked a two night package though the hotel's website which included valet parking and buffet breakfasts, and we paid a few dollars extra for a guaranteed river view. Our room offered all the facilities one expects of a 5 star hotel, along with glorious views of the city and river. The king size bed was very comfortable, although we found it impossible to regulate the air conditioning sufficiently low to enable a good nights sleep - a shame the window wouldn't open just a fraction.

We dined in the Melba restaurant one night, with a group of friends, and enjoyed the very extensive selection from the buffet (I believe there is also an a-la-carte menu). Similarly the breakfast buffet offers a wide choice of dishes, and very capable service by the smiling waiters.

All in all this was a very pleasant stay in a sumptuous hotel. A final comment is that we've stayed at the Langham a few times over the years, and the rooms will need refurbishment in the not too distant future - we could discern no changes since our last stay four years ago, and the furniture in our room was looking just a little bit scuffed.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars
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    • 5 of 5 stars
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    • 4 of 5 stars
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    • 4 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Travellers286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nathalia
1 review
5 of 5 stars Reviewed July 22, 2009

The location was excellent within walking distance to the CBD. We were made feel very special and without asking we were upgraded to a riverview room which was beautifully furnished. Of all the places i have stayed in Melbourne this was by far the best and I definately recommend the langham. I for one will be returning and have recommended it to my friends and colleagues.

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
Thank buntyNathalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Property: The Langham, Melbourne
Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Luxury Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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