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“The Langham hotel Vs The Sofitel On Collins”
5 of 5 bubbles Review of The Langham

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The Langham
Ranked #5 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Brisbane, Australia
Level Contributor
216 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“The Langham hotel Vs The Sofitel On Collins”
5 of 5 bubbles Reviewed March 31, 2014

After staying in most of the 5 star hotels in Melbourne my favorites have become Crown Towers and the Sofitel on Collins. However, after reading the good reviews on trip advisor for The Langham I decided to give it a try.
I choose a Grand river corner room with the executive lounge package and a view over the Yarra and Melbourne city. The rooms are pleasant with traditional decor, heavy olive green curtains and velvet green chairs. The king sized bed was very comfortable with a thick and soft mattress topper to sink into.The bathroom with tub, separate shower and double vanity is decked out in a very nice natural organic looking beige marble. The whole space though is fairly compact, even though it is one of their larger non standard rooms. There is space for one suitcase and a small wardrobe that was a bit awkward to use with narrow sliding doors.
In comparison to The Sofitel, the rooms here are more modern in decor but about the same in size. I choose the Jnr suite here and it is larger with a great view as it has the advantage of being up higher.
The service was very good at Langham and you can tell the staff have been given the pep talk on how to treat customers. In other words, it doesn't seem to come naturally and they all seem a bit inexperienced at it but are trying hard. Unlike Crown Towers where they get the service right every time and seem to have an amazing knack of making you feel like a relative coming home (a loving relative!). Which amazes me every time as the hotel can seem so grand and intimidating in its elegance. The service at Sofitel can tend to be a bit "French", which is great if you are a Francophile like me but it can feel a touch arrogant sometimes. That said, their service for me has been faultless and I feel very at home there.
Now to the lounge. At The Langham, it is on floor 24 and has a good view over the city and river but the space is a bit awkward and not flowing. The breakfast is a bit limited with nothing cooked to order as they do at Sofitel and the scrambled eggs looking a bit dried up. There also wasn't enough healthy options apart from the fruit.The evening canapés are also a bit limited compared to Sofitel ( where there is enough food and variety that you don't need to eat dinner afterwards). That said though, when I remarked to the Sous chef that there wasn't enough vegetarian options he quickly made me up a plate of hummus with vegetable sticks and a tomato and mozzarella salad. The wine choices are of the cheaper variety, domain Chandon for the sparkling and windy peak Chardonnay as examples. The wines at Sofitel are well chosen with French wines also being available.
I did enjoy the swimming pool, jacuzzi, steam room, sauna and massage shower at the Langham. The Sofitel has none of these but they do have massage chairs in their fitness centre.
Both of these hotels are in good locations approx 2 blocks away from the main city centre and they are of comparable prices, although at the time of booking the Langham was slightly cheaper.
So on my return, which hotel will I choose? Right now I'm leaning towards the Sofitel as they are just a bit more polished, but I will check the prices. Both these hotels will bring you a pleasurable 5 star experience.

Room Tip: Corner suites have more room and this is worth it if there is 2 of you.
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank LeonieshorncliffeQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, responded to this review, April 14, 2014
Thank you for taking the time to offer us your valuable feedback on Trip Advisor following your stay at The Langham Melbourne. We certainly appreciate your detailed and valid comments. Thank you for your positive comments in relation to our classic elegant decor of our guestrooms and our lobby with the fountains, grand staircase and chandeliers, our Langham Blissful bed and views of the Yarra River and City from your guestroom. We pride ourselves on delivering service with poise. In the Langham Club Lounge we do serve premium spirits and a wide-ranging selection of Australian wines and actively promote Australian Sparkling Wine to our overseas guests. We have recently introduced more varied delectable canapés as well. We are very proud of the delivery of our premium Club experience and the elegant haven it provides. We do not believe there is a similar hotel located within Melbourne that has views overlooking the Yarra River, the iconic Flinders Street Station and Federation Square whilst enjoying pre-dinner drinks and canapés. For those guests who are looking for a fuller breakfast experience then the deluxe continental breakfast which is offered in the Club, we recommend them to book one of our many packages that would include accommodation and full buffet breakfast in our Melba Restaurant. Our restaurant Melba is very popular with hotel and local residents alike. Melba offers dynamic cooking stations and a delectable culinary selection, complete with a chocolate fountain. With our location situated within the Southgate complex there are also many fine dining and casual options to choose from. Leonie thank you once again for taking the time to send us your feedback.
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  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Cairns, Australia
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

Having stayed at the Langham in Auckland a few times, I was excited to stay here at the start of the year. It did not disappoint! Beds were extremely comfortable, front area was GORGEOUS and of course the Chen Spa is fantastic as usual!

Definitely stay here for a bit of luxury, and with lots of restaurants and the train station close by, it is perfect for seeing the essential parts of Melbourne!

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveldreamerxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed March 29, 2014 via mobile

Whenever I go for business to Melbourne I try to stay at the Langham. It is directly at the waterfront in walking distance from the city centre and many great restaurants. The room is perfect and breakfast is a joy. Highly recommended when you're staying in Melbourne.

Stayed March 2014, traveled on business
Helpful?
Thank SanThom2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 29, 2014

This was the second Langham hotel my wife and I have stayed in. On the basis of our experiences I would tend make Langham my hotel option if they are located in a city I was visiting. The hotel has an older style to it but is completely updated.Rooms are spacious and well appointed. The thing that sets the Langham hotels apart from others is the level of service you experience. Everyone at the hotel goes out of their way to be helpful. When you need a bellman they are right there. The concierge services are excellent. We made extensive use of Peter, the head concierge, whose restaurant recommendations were absolutely spot on and helped us avoid some of the tourist traps. The hotel's location, right hear the pedestrian bridges across the Yarra river, put it within easy walking distance of Federation Square, the arts complex, the enormous Crown Casino complex and wonderful shopping. We stayed at the Langham for five nights on vacation and felt we could not have made a better choice. Our room rate included the breakfast buffet which was excellent and offered a wide array of choices. Internet service was included in our rate as well and that was a welcome touch. All in all, staying at the Langham was a perfect way to enjoy the great city of Melbourne.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pacaconn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dandenong, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 28, 2014 via mobile

We stayed only one night but vowed we would come back longer next time. Staff are lovely,helpful and this hotel is perfectly positioned. Rooms clean,bed comfortable service excellent. Well equiped gym. Awesome breakfast. We will be back

Stayed March 2014, traveled as a couple
Helpful?
Thank ADFmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakham, United Kingdom
Level Contributor
59 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

We stayed here for 8 nights - a couple of business meetings for my husband but the rest was vacation and a chance to catch up with our daughter who was studying at the university. The staff were great, nothing was too much trouble. We had a lovely room with a river view, beds were comfortable and everywhere spotlessly clean. We enjoyed a delicious breakfast each morning overlooking the river, swam in the pool and used the gym facilities too. The valet parking was also included - we found Melbourne a very easy city to drive in.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mehul D, Manager at The Langham, responded to this review, April 4, 2014
Thank you for leaving us your kind feed back on the trio advisor. I am pleased to read that you had an enjoyable 8 night stay at the hotel and were charmed by our service staff and hotel location. It’s true that driving in Melbourne is undemanding and getting around the hotel is very easy. I look forward in welcoming you back to the Langham next time you are in Melbourne to see your daughter.
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bittern
Level Contributor
380 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

Had two nights here and enjoyed a great experience. Booked on line and had valet parking and breakfast included. Proximity to city fabulous, right near the pedestrian bridge over the Yarra. Breakfast good, comfortable beds and reasonably priced wifi

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank bitterntraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham

Property: The Langham
Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Spa Hotel in Melbourne
#2 Family Hotel in Melbourne
#4 Luxury Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham 5*
Number of rooms: 387
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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