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“First Class Throughout”
Review of The Langham

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The Langham
Ranked #5 of 160 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Hamilton, Canada
2 reviews
“First Class Throughout”
Reviewed March 2, 2014

A perfect location for those wishing to be in the heart of the city. Everything is first class from the rooms, to the outside swimming pool on the 9th floor and to the attentiveness exhibited by all of the staff. I would recommend the Langham to anybody wishing to stay in Melbourne.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeanIngleow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, responded to this review, March 3, 2014
Thank you for posting your feedback on Trip Advisor and your recommendation. I am pleased to hear you enjoyed your stay and thought so highly of our guestrooms, the pool and the service of our colleagues. Your positive comments will be shared with all departments. On behalf of us all at The Langham I wish you all the best and hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Newcastle upon Tyne, United Kingdom
1 review
Reviewed March 2, 2014

Perfect in every way. The staff are delightful, very friendly but unobtrusive. The rooms are beautifully furnished and all the common areas very well kept. The location is perfect on the south bank. Concierge staff excellent, very helpful. Upper floor rooms have gorgeous views of the city. There is everything one could ask for in this hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matilda805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Level 6 Contributor
787 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
Reviewed March 1, 2014 via mobile

I have stayed here a number of times and this time, again, did not disappoint. The rooms are well appointed, beds comfortable and the staff were helpfully. Just one night for this stay but I wish it could have been more. A great location for a stroll along the waters edge to many locations such as. The casino and surrounds.

Stayed February 2014, traveled on business
Helpful?
Thank Tryatleastonce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, responded to this review, March 3, 2014
Thank you for taking the time to post your feedback on Trip Advisor, we certainly appreciate your positive review. We are pleased you enjoyed yet another stay and appreciate our central location in Southgate along the waters edge and within close walking distance to the CBD. We look forward to welcoming you back to The Langham Melbourne soon for another pleasant stay.
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Devizes, United Kingdom
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 1, 2014

We had disembarked the Queen Mary 2 in Melbourne, having completed half a world tour, I had reserved our accommodation several months in advance. We could not have chosen better.
The hotel was extremely comfortable, quiet rooms, excellent executive club but most importantly above everything else was how wonderful the staff were, they were friendly, helpful and went above and beyond to make our stay memorable. Cannot recommend highly enough. Location was superb for sightseeing. Would certainly use other hotels in the chain if I can receive this level of service. We believe we stayed in their Hong Kong a Hotel a couple of years ago and had the same level of srvice

Room Tip: You can select a room overlooking the Yarra river
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jinty218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, responded to this review, March 7, 2014
Thank you for taking the time from your travels to post your review on Trip Advisor. We are pleased that you enjoyed the hotel, your guestroom as well as our Langham Club. It is lovely to read such praise for our colleagues and the service they provided both of you, making your visit a memorable one. We hope to one day welcome you back to The Langham Melbourne for another wonderful stay.
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Perth, Australia
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 28, 2014

We went to Melbourne and stayed at the Langham as my wife's birthday present. Based on previous Tripadvisor reviews I thought that this would be a really swish way to celebrate her birthday. We arrived at 5.15 on a Sunday afternoon to be told that our room was not ready (despite a 3.00 pm check in). We were offered a free drink while we waited. The service for the drink was painfully slow despite the bar not being busy until our room became available at about 6.15. I know that Melbourne had been busy with "White Night" but I do not think that wait acceptable. Our room was great with a view across the river and very well appointed with a very comfortable bed and large flat screen TV and trimmings. Apart from the first night there was not a breakfast menu in the room and I had to ask for one each night to get breakfast the following day. Despite ordering the same thing each day they were all different. The variety of the fruit platter was different each time varying from amazing to very mundane.
I do not think that the delay on arrival and the haphazard service was acceptable and particularly given the cost acceptable. We will not return.

Room Tip: Ask for a river view
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank baz8perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmclaughlingrm, Guest Relations Manager at The Langham, responded to this review, March 2, 2014
Thank you for taking the time to offer us your valuable feedback following your recent stay at The Langham Melbourne. I am pleased to read that you enjoyed your guestroom, the view of the Yarra River and that you thought our Blissful Bed was comfortable. We certainly appreciate your comments as we aim to meet guest expectations on every encounter. We apologize that you encountered service issues during your visit. Your comments will be shared with the relevant departments for their review and follow up. We have contacted you directly as well. We hope to welcome you back to The Langham Melbourne soon and ensure your next stay will be as you would expect.
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Australia
Level 6 Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 28, 2014

I have been to 4 hotels in Melbourne recently and this was the best and I would definitely return if I can afford it. It was definitely worth booking in advance and having the special "stay a little longer 3 nights" special. We were there for 4 nights in a Grand River Room - King, and paid $293.25 per night. When we tried to book an extra night sometime later (on a Saturday) it kept going up in price, and by the time we wanted to book it was about $550 a night. Book early. The bed was perfect and we slept well, although the airconditioner was a little noisy but we were able to switch it off. Curtain excellent and kept out the light if wanted to sleep in. It was very quiet - no sound of the fridge, no sounds from outside, and no sounds from the rooms next door or above - bliss! Had views over the river which was great to have. Room very spacious. The hotel took care of every detail even down to slippers at night, an umbrella and a free daily newspaper. And walking in I could immediately feel the luxury, I knew this was a real 5 star hotel. There were so many extras other than the room, such as chairs around to sit and relax, a large restaurant, another smaller lovely restaurant and bar with delightful staff, a huge water feature in the middle, a great doorman (Laurie - 100% wonderful), ... and on the list goes. The room included a good TV, a desk with two chairs plus plenty of electrical sockets for recharging, plus one armchair and footrest. Our only beef was why were there not two arm chairs in a room for two? We had to take it in turns to sit and relax and read. We didn't go to the swimming pool but could see it from our room ( we were on the 11th floor) and it looked excellent and with only an occasional person in it. This hotel was a big hit with us and we recommend it highly.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RachelGreenTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mehul D, Manager at The Langham, responded to this review, March 1, 2014
Thank you for leaving us such a lovely note on the trip advisor and recommending us . We are glad that you were able to enjoy all the elements of our guest room and had a blissful stay. Your feedback and comments have been passed on to all the departments. Laurie would be delighted to see his percentage score. On behalf of my Team at Langham, I wish you all the very best and look forward to welcoming you again.
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North Barrington, Illinois
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 26, 2014

A deluxe hotel with all the amentities. Less than 1 block to the riverside restaurants and shops. Additional shopping within blocks in all directions. A short (and plesant) walk to the tennis center and sports complex. Staff was very pleasant and helpful, especially the concierge staff and club level staff. I would definitely stay there the next time I go to Melbourne.

  • Stayed January 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham

Property: The Langham
Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#2 Spa Hotel in Melbourne
#4 Green Hotel in Melbourne
#5 Luxury Hotel in Melbourne
#5 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham 5*
Number of rooms: 387
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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