I have stayed in countless hotels across six continents, and I have never before been welcomed as a guest in the truest sense than what I have experienced at the Langham. While the entire staff were superb, Laurie and Lyndon in particular made it such a point to not only remember me by name, but make me feel genuinely welcomed the moment I returned to the hotel - even after beeing away for two weeks! When Laurie said, "Welcome home, Mr. Fay," the moment was real and genuine and meaningful, and changed my whole perspective from being "away from home" to having just arrived there.
The location at Southbank is also the best in the city, and the rooms are first rate. The moment you walk into the lobby and see the fountains running down the center of the grand staircase, you know you're someplace special. Yet despite how top-shelf the hotel is, it is really the staff that make the Langham someplace I look forward to coming back to.
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- Also Known As:
- The Langham, Melbourne Hotel Melbourne