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“Upgrade to Penthouse Apartment”

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Flinders Landing Apartments
Ranked #100 of 159 Hotels in Melbourne
Certificate of Excellence
Perth, Australia
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Upgrade to Penthouse Apartment”
Reviewed July 28, 2014

We booked a two bedroom apartment for a week and had noise in one of the bedrooms which kept us awake for two nights.
Asked reception if they could do anything and they offered us the penthouse at no extra cost.
What a view! It was worth 2 nights of disturbed sleep.
Location can not be faulted near the MCG, Federation Square, The Windsor, South Bank, Flinders Street Station and close to excellent restaurants, China Town and central shopping.

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Chrissie49_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 29, 2014
Hi Chrissie,

Apologies for the sleep disturbance. So glad to hear that the rest of your trip was fantastic!

Jorge Tsipos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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    21
    9
    6
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80
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30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2014

Fantastic location, great room, nice staff, our room serviced every day - our stay at Flinders Landing Apartments was such a key factor in our Melbourne stay being awesome. We walked to everything we wanted to see, (except the Great Ocean Road of course) to Queen Vic Markets, to see 'Wicked' at the Regent Theatre, to the National Gallery, MCG, shops, & lots of amazing food options. The only thing that stopped this being a 5 rating review was that we had a few nights of interrupted sleep. There were very noisy floorboards & when other people in their units were walking around we could hear all of it and a couple of small parties or celebrations in the wee hours. We didn't hear any traffic though. Other than missing a bit of sleep, this was the perfect spot for us!

Room Tip: We were on the fifth floor - less noise from the city centre (& after eating too much delicious...
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Leanne0439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 29, 2014
Hi Leanne,

Thanks for the kind review of our complex. We're sorry that your sleep was disrupted. We'll do what we can to ensure that doesn't happen next time!

Thanks
Jorge Tsipos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 27, 2014

Modern amenities but lacking a few conveniences for the room rates. No Hairdryer, milk or sugar for tea/coffee making facilities. Also if you have lots of luggage beware there is no lift or on site reception making storage of luggage in transit impossible and a hefty lift up flights of stairs with heavy suitcases!!! Ok location but feel CBD accom represents better location and value for money!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 29, 2014
Hi Prue,

Thanks for your comments. Just to be clear we generally have hair dryers in each bathroom and milk and sugar to pair with our complimentary coffee facilities - so I apologize that you were denied these amenities. I'm sure it was merely an administrative error and I'll rectify this immediately.

As for the steps we do have a few at the entrance of both our attached buildings and for this reason we do not list ourselves as a disabled access property - but we are more than happy to help with any luggage upon request. We're sorry that you struggled with your baggage. We do have lifts in both buildings and a central reception area, so I'm not certain exactly what you're referring to here, but I will make more of a concerted effort to make sure these features are clearly defined on our promotional materials.

Thanks for taking the time!
Jorge Tsipos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 14, 2014

Fantastic location, so handy to many great places in the CBD. Excellent service, the staff couldn't do enough for you. High chairs and cots were included in the price which is very handy whenever you are flying somewhere not to have to take these bulky items! We had out room upgraded for free which was also much appreciated. Beware if you have small kids that there are 2 or three steps that you must negotiate when entering and leaving the building. We had two kids in a pram and that was a bit annoying especially if you were on your own. However if the office was open the staff were out helping before you had even thought about it. There was some street noise in the rooms but you are in a lovely old building in the middle of a big city so you should expect that.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Cuzzo4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 21, 2014
Hi Cuzzo4x4,

Glad you had such a wonderful time - it was our absolute pleasure to have you.

Jorge Tsipos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairns
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 3, 2014

On one of the higher floors which was good, could still hear some traffic noise , but could still sleep ok. Everything we needed in apartment , great having washing facilities, even a clothes maiden to dry jumpers
Easy walk to Federation square, plenty on there and places to eat.
No wifi, however just went for a drink at cafes or hotels close by that had free internet. Staff wonderful and gave directions to some good eating places.

Room Tip: Worth the extra for an executive room if staying more than a couple of nights
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caroCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 21, 2014
Hi CaroCairns,

Thanks for your comments - we're really happy you had a good time.
Just to be clear, we do have WiFi in the apartments - but it does come at a small extra cost. We're working to have our own internet situation which is free. Hopefully that will make your next stay with us even better!

Jorge Tsipos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 26, 2014

Our overnight stay in the Flinders Landing Apartment wsas delightful. It was just the two of us and staying in the well appointed apartment was a joy. The central position of the apartments is another bonus to and already great place. You are a stones throw away from Flinders Street railway station, Federation square, lots of great eateries and lanes with great coffee and breakfast if you choose not to eat that in house. Reasonably priced, friendly staff good secure position. We will stay here again.

Room Tip: The ground floor room has no view. If that's what you are after, best you find a highrise somewh...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank daggs2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, July 21, 2014
Hi Daggs2011,

Thanks for the kind words!

Jorge Tsipos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 28, 2014

Firstly, the location is prime. Very close to all the call bars and restaurants. However, my room, which was at the ground floor was very dissapointing. I stayed there for three nights and had to work while I was there. There was no view and no natural light, it was like being in a dungeon. The room is at the end of the hallway near the lifts, so you here everyone coming in and out. It's also directly behind reception so you can here activity out there as well. It would have been great to stay in a room as pictured on their website, however, I lucked out. So, if you stay here request not to stay in room G2.

Room Tip: Do not stay in room G2
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ridemtbsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge T, Public Relations Manager at Flinders Landing Apartments, responded to this review, May 30, 2014
Hi Ridemtbsnow,

I'm sorry to hear that you had a negative experience with your room. You comments have been taken under consideration and we will do our best to ensure that in the future the guests in room two have a less disruptive stay. We really appreciate your feedback.

Jorge Tsipos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flinders Landing Apartments

Property: Flinders Landing Apartments
Address: 161 Flinders Lane, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Room Service
Hotel Style:
#54 Family Hotel in Melbourne
#90 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Flinders Landing Apartments 4*
Number of rooms: 30
Official Description (provided by the hotel):
Flinders Lane is one of the CBD's most sought after residential areas, destined to become your first choice in Melbourne accommodation. All the excitement of Federation Square, Theatres, the Art Centre, Southgate and Crown Entertainment Complex surrounds you, while dozens of tiny bars, restaurants and cafes are at your doorstep. Historic Flinders Street Station and the MCG are just a short stroll away. If you're in Melbourne for business or leisure, the boutique one, two and three bedroom apartments are all complete with unique spacious interior and wireless internet. Executive and Deluxe apartments have two bathrooms and a combination of four single or king bedding. ... more   less 
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Also Known As:
Quest On Flinders Lane Hotel Melbourne

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