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“Tired, gruby and lumpy”

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Flinders Landing Apartments
Ranked #107 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed May 14, 2013

Great location but that is all it has going for it. Disappointed that the whole apartment was gruby and worn. Had a three bedroom apartment and the windows were so high that there was no view unless you stood on a chair. If you opened them the noise from outside made conversation impossible. Rooms small, no where for luggage. Main bathroom had a leaking toilet and flickering light. After complaining toilet was fixed and light replaced but by next morning no light at all in bathroom and had to use bedroom lamp for lighting. Towels worn and small, pillows either like a rock or very lumpy.
On entering 7th floor smell was overpowering of cooking and carpet stained and dirty. Whole place need a good clean and refurbishment. Not worth $600 a night plus parking at $25 per vehicle.
Complained at check out and was given free parking.

  • Stayed: April 2013, traveled with friends
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1  Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 - 156 of 192 reviews

Reviewed May 7, 2013

Stayed with my adult family for 3 nights. Great view from the large windows, excellent location walking distance to everything. Service was good and friendly, the apartment was serviced daily. Other family sayed in smaller apartments and also commented on how nice it was and great location for a reasonable price.
There is construction happening across the lane which you can hear after 7.00am in the morning.

  • Stayed: May 2013, traveled with family
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1  Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

Stayed here on Sunday night in a two bedroom apartment and was surprised at how big it was. Parking opposite was convenient but expensive ($35 overnight). As strange as it sounds, the taps in the bathrooms were very difficult to turn on and I had to use a towel for grip as they are smooth and round.
The location was fantastic & only about 100m from the Forum, and we walked to Chinatown for dinner.
Won't hesitate to stay here again and next time will bring the family.

  • Stayed: April 2013, traveled on business
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1  Thank RiB_1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestFlindersLane, Front Office Manager at Flinders Landing Apartments, responded to this reviewResponded April 28, 2013

Thank you for your wonderful feedback. Our 2 bedroom executive apartments are the larger of our apartments and are our pride and joy. These New York Style apartments spacious and very centrally located. Unfortunately car parking in the city center can be expensive as we do not have car parking of our own. We have an arrangement with Flinders Gate Secure Park which is a couple of doors down from the property on the same side. Our guests can get a bit of a discount and only pay $25 per day or per exit if they choose to use this venue.

We are happy you had a great experience and would lovely to have you stay with us again.

Kind Regards,

The Team at Quest on Flinders Lane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

My employer booked me for 6 nights. There's no ramp entry and the door opens outwards so very tricky to get your heavy bags inside - the receptionist did offer to help after watching me almost fall down the stairs and back onto the laneway. This is an old building and my apartment had absolutely no sound insulation. All the noises of Melbourne flooded through the old windows and I swear the people above jumped rather than walked around their apartment each night. My apartment was not serviced daily (only one public holiday during my stay), the "services directory" was jumbled and incomplete, things were falling off the walls and the bed was a sagging, old hammock.

  • Stayed: November 2012, traveled on business
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1  Thank CarolynM51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013 via mobile

Stayed here one night 10 th floor great views big apartment helpful a/ hours service
would stay again probably book this time got lucky that unit was available
Right near everything in city close to my favorite pub young & jackson

  • Stayed: March 2013
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Thank Zwho61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

Have just got back from spending 4 nights in one of the 3 penthouses Quest own on Flinder's Lane. Ours was a two bedroom, 2 bathroom apartment on the 9th floor over looking Fed Square and with fantastic views directly up the Yarra.
On arrival our check-in was friendly and trouble free. We where directed to our apartment which was located in a delightful Art Deco building next to the reception area. The apartment was clean, extremely spacious, incredibly light and had a small but very usable wrap around balcony. As we were positioned right on Flinder's Lane we had little use for the kitchen but it appeared to be adequately stocked.
I agree with other reviews that the furnishings are a little tired but over all the space and view from the apartment made up for the lack of luxury. Anyway we weren't paying luxury prices.
Would definitely stay here again - the view and the location could hardly be better.

  • Stayed: February 2013, traveled with family
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1  Thank DawnTaylor1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

Stayed for 2 nights with my family. A fantastic location, walking distance to everything we needed. Easy enough to park and unload our luggage before taking the car to the offsite parking. We were upgraded to a beautiful executive apartment on arrival which was lovely & clean. Fantastic value for money also. Would definitely stay here again!

  • Stayed: February 2013
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Thank HMB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flinders Landing Apartments

Address: 161 Flinders Lane, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Room Service
Hotel Style:
#54 Family Hotel in Melbourne
#96 Luxury Hotel in Melbourne
Price Range: $115 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Flinders Landing Apartments 4*
Number of rooms: 30
Official Description (provided by the hotel):
Flinders Lane is one of the CBD's most sought after residential areas, destined to become your first choice in Melbourne accommodation. All the excitement of Federation Square, Theatres, the Art Centre, Southgate and Crown Entertainment Complex surrounds you, while dozens of tiny bars, restaurants and cafes are at your doorstep. Historic Flinders Street Station and the MCG are just a short stroll away. If you're in Melbourne for business or leisure, the boutique one, two and three bedroom apartments are all complete with unique spacious interior and wireless internet. Executive and Deluxe apartments have two bathrooms and a combination of four single or king bedding. ... more   less 
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Also Known As:
Quest On Flinders Lane Hotel Melbourne

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