Stayed for a conference that was on across the road at the conference centre. The hotel is by no means cheap but I think lived up to expectations. The porter greeted us at our car and was happy to leave at the front since we were returning to Europcar and gave us great instructions of how to get there. We had a arrived early and our rooms were not ready and did get a not to warm welcome from the lady who served us, but she was the first and last in our 5 night stay. Our room included vouchers for the buffet breki in the morning which was a pleasant surprise. We also dined twice for lunch at the bottom food court in the casino, and also took in a movie, what a great complex and all interconnected and building more!
The room was pleasant with a lovely bed, window seat and desk, mini bar and fridge stocked to full. The Tv however was not a flatscreen which is what the website said, not an issue. Bathroom was nice with a large shower, although the hot water took forever to come through. I did ask on check in if my room had a bath as nothing nicer after a day of shopping to have a soak, but apparently no rooms have a bath, somethin g quite lacking I feel in a 5 star hotel.
There was a paper waiting each morning and housekeeping did a lovely job on all bar one day.
Internet was $ 25 for 24 hour which I thought was outrageous, I travel a bit and wonder when Australia will catch up with the rest of the world on this issue. I just traveled around NZ for 3 weeks and the most I paid was $10.
Brekki was nice , the usual buffet.
The concierge helped us out on more than one occasion and was more than obliging.
Was a great stay and the location was fine, a little walk or tram ride over the bridge and you were in the city.
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more less
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- Also Known As:
- Hotel Crown Promenade