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“Fantastic Hotel with all amenities - well worth any visit to Melbourne” 4 of 5 bubbles
Review of Crown Promenade Melbourne

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Crown Promenade Melbourne
Ranked #23 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Perth - Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Fantastic Hotel with all amenities - well worth any visit to Melbourne”
4 of 5 bubbles Reviewed July 6, 2009

Travelling in a group of three, our planning for this weekend away began in January. Through TripAdvisor, numerous searches for the right hotel/apartment accommodation were undertaken when on a day of searching I stumbled upon the Crown Promenade Hotel.

Using the TripAdvisor links, I was able to check accommodation rates and was was absolutely blown out of the water with an offer through Hotel.com. that I felt was far too true to be correct. Hence a booking was quickly made and confirmed.

Long story short - the Crown Promenade Hotel staff upon arrival were great. They treated you with care and respect and explained all the processes in and around the complex. They ensured that your stay with them was going to be well remembered. In addition to the great serivce, we received a free daily morning paper, two complementary bottles of wine and a $35 tab on the mini bar...how fantastic is that?

We had booked a "triple room" and were guessing that we were to be confronted with three single beds, however we were delighted to have the standard two queen beds in a very clean and comfortable sized room.

The minibar was ample in selection and quantity. The size of the bathroom was excellent - as I was so often reminded by my partner and her travelling buddy. Foxtel channels together with local free to air television were available.

Overall, this Hotel is recommended for all travellers to Melbourne. It's location is a short stroll over the Yarra River into the City and all the attractions and the trams only a minute from the door.

Friendly staff, clean, comfortable rooms are all part of a return visit.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Fourlids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (521)
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English first
Sydney, Australia
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 13, 2009

Stayed here overnight for a business trip. What a nice surprise - very roomy comfortable with a great view. It was great to rest after a day of long meetings. Room service was quick and the internet was fast with plenty of room for work.

Definitely highly recommended - also noticed a lot of shopping and very close to crown casino but I was there for business so I didn't get a chance to explore.

Breakfast was great with a huge choice.

  • Stayed May 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FunkyIngy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 5, 2009

I went hotel hopping between 2005 and 2008 (around 6 hotels) when I was required to travel to Melbourne for work occasionally. Crown Promenade would be in my top picks. What made it stand out among the rest was really the hotel amenities. It had the best swimming pool, gym, sauna and spa facilities in all of the hotels I've stayed at in Melbourne. I found myself using those facilities almost on a daily basis. Something that I didn't do in the other hotels.

Being connected to the Crown Casino was an extra bonus as well as you'd have a wide range of food/restaurants you can choose from with the convenience of having the bill charged to your room.

The room design was simple modern and was quite comfortable (as you'd expect with most other hotels).

  • Stayed July 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chill0utDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed June 3, 2009

Whenever I travel to Melbourne for business I try to stay at the Crown Promenade. This is because it's in a good location, the rooms are always clean and the service is very friendly. The only bad comment I can make this time was the mini bar. It had a half bottle of coke in it when I checked in and a bottle of water was missing which they tried to charge me for but didn't in the end.

  • Stayed May 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bizotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 4, 2009

I will admit that I was fortunate to get a great room rate for my stay, and if I had to pay the standard rate, I may have thought it a little expensive for a business trip. But what a great hotel!! Nothing was too much trouble, everything was clean and tidy with a contemporary room fitout and the view was fantastic.

  • Stayed May 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Spacevoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 30, 2009

The hotel is a very huge n also a very beautiful property. I'd been to this hotel for my Honeymoon n trust me the hotel offers everything that a honeymooner could ever require. The staff n managers are very courteous n friendly. I also got a free upgrade to a suite when they realized i was on my honeymoon and we also got a bottle of champagne on the complements of the hotel. There is an amazing variety of shopping n has everything from perfumes to all top brands. 3 floors for shopping is a paradise for ladies. Also the hotel has a huge Casino so that it keeps the men entertained as well. The best part about the hotel is that it has at least 20 restaurants, 15 Bars n has a huge Food-court where they have food from around the Globe. It makes u drool n eyes pop out. These restaurants have also taken care of people like us who r vegetarians n offer a wide variety of cuisines. There are also Cinemas n Theaters which offer very good entertainment for tourists. The rooms are posh n exclusive. They have plush interiors and provide u with a comfortable bed. The bathroom has a jacuzzi n they have n inbuilt LCD screen right in front of the jacuzzi so that u can relax, enjoy ur TV n jacuzzi. The hotel is also Located in the heart of the city, its right on the river n everything is on walking distance from the hotel. I stayed on the 22nd floor n the views of the City r breathtaking. However i did not have any experience at the hotel that could bring out even a single drawback of the hotel.. A fantastic hotel experience...

  • Stayed February 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Vikramarora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burleigh Heads, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 21, 2009

Visited for 7 nights at start of 3 week holiday in Vic/SA. Room spacious and modern with fantastic views of city and river. Very clean, room service good. Found desk and bell staff to be very helpful. Pool area great as we had it to ourselves most mornings as there just before the F1 crowd. We had two kids aged 6 and 8 who loved the hotel and pool also. Can't recommend it enough! Only down point was that the hotel restaurant could have done with a touch more atmosphere but maybe just quiet at the time we visited.

  • Stayed March 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Donuts_100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Property: Crown Promenade Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, getaroom.com, TravelClick and Agoda so you can book your Crown Promenade Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crown Promenade

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