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“Love the Crown!”

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Crown Promenade Melbourne
Ranked #26 of 160 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 28, 2013

My partner and I stayed at the Crown Promenade for a family wedding, and were quite pleased with the hotel for its proximity to the city and the entertainment that the casino has to offer.

We got a good corporate rate through my work, which meant that we were able to stay in a deluxe room for less than $250. I'm not sure whether having to pay the full rack rate would change my view though.

The room itself was spacious, modern and clean. Unfortunately, we didn't get a chance to try the restaurant or other hotel amenities, but the staff were very courteous and I would be happy to return.

  • Stayed: September 2013, traveled with family
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Thank HotChilli81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,554 - 1,560 of 2,465 reviews

Reviewed December 27, 2013 via mobile

Hotel is a part of Crown Casino. Is quite nice but in our experience the rooms at the Metropol are better and were actually cheaper.
We only stayed a night then moved to the Metropol to try it out.
The best part we thought was the breakfast and we have stayed in a few parts (minus the fact their toaster took 4-5 times to toast the bread and there was a massive line).

Stayed: December 2013, traveled as a couple
Thank TheAussieExplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

What a wonderful peaceful place to stay. The quiet room on the 18th floor was luxurious, enticing you to stop and re-charge for just a while. The window seats are the best place to relax with a magazine or book and to soak up the amazing view of Melbourne. Once you have recharged there is so much within walking distance -cafes, DFO outlet shopping, Melbourne centre and the many restaurants in the casino.Trams and trains are also with in walking distance. For some delicious modern Chinese food try The Spice Temple in the Crown casino. Buffet breakfast has a huge variety of delicious food.

  • Stayed: December 2013, traveled as a couple
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2  Thank need2holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

I stayed here in December for 1 week on a work trip. For the price paid ($170 pn) it was very good value. Front desk staff was a bit hit and miss, but this is the case with most places. Breakfast buffet was good value at $29, considering that it was cheapest of the 3 buffets available in the Crown complex. The omelettes made to order were excellent (better than the Sofitel). Breakfast (eggs and coffee) in one of the cafes outside the casino was not much cheaper.
The bed was comfortable, but the pillows were not firm enough (again a fairly common problem). On my last day the quilt cover seemed to have mysteriously disappeared, but not a huge issue. Tea and coffee in the mini bar was not replenished by housekeeping during my entire stay. There is quite a wide selection of TV channels available. The shower stall is spacious, with good water pressure.
The hotel was quite clean.
I would recommend this hotel for leisure travellers who don't mind staying in Southbank. The business centre seemed permanently closed, with a sign directing guests to the general use internet stations next to the pool/gym. It is possible to spend your entire stay in the Crown complex. If dining in the higher end restaurants the bill can be charged back to your room.

Room Tip: Note it is not a non smoking building, so you need to ask for a non smoking room.
  • Stayed: December 2013, traveled on business
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Thank MsC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013 via mobile

Beautiful, clean, friendly staff.
Great location. Enjoyed our stay.
One of melbournes best. From valet parking to reception we were made feel welcome. Lovely room, big bed, what can I say. STAY you won't regret it. Easy walking distance to casino and southbank.

  • Stayed: December 2013
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Thank deanne73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

We stayed here for five days at the start of our holiday, the hotel is first class in every way,set in an ideal location on the south bank of the Yarra river which is in the process of redevelopment also close to the main shopping area. The hotel was immaculate in every way with an excellent swimming pool and gym. It was a perfect start to our holiday

Room Tip: Our room was immaculate in every way if all rooms are like the one we had you cannot go wrong
  • Stayed: November 2013, traveled as a couple
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Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

Very good service, starting from when I arrived in the morning tired after a flight from the UK, and they managed to allocate me a recently cleaned room straightaway. located next to the river and within easy walking distance to all downtown areas. Wi-Fi 25AUD per day a bit expensive but good quality connection. best sports coverage on TV I have seen anywhere. Room very spacious (Standard King) for 200 AUD per night. Good breakfast for 29 AUD.

Stayed: December 2013, traveled on business
Thank Via F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#25 Luxury Hotel in Melbourne
Price Range: $180 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
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Also Known As:
Hotel Crown Promenade

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