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“nice feeling”

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Crown Promenade Melbourne
Ranked #25 of 159 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Sydney, New South Wales, Australia
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“nice feeling”
Reviewed May 5, 2013

We stayed for 4 days and I must say it was very enjoyable, the staff was very helpful and assisted in any way they can, the room was nice and clean and the view from 22 floor was amazing, close to CBD and all attractions, the city lights and the fires from casino roof was amazing:-) the only dissapointing draw was ,that was no WIFI in the hotel, when paying top dollar you would expect internet, I mean internet is now available every where in Sydney even in shopping malls, to pay $25 per day on top of $+200 a night is a bit annoying.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aliss A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,358 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (533)
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English first
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2013 via mobile

Just had one night in Melbourne, but our stay in this hotel was lovely. Corner room on 11th floor, view of river and city which was transformed at night into gorgeous light display, plus hourly view of the flames from the casino roof. Very handy for city and all going on in the Crown centre. Room was nicely fitted out, nice bathroom. Lovely lady on reception checked us in early which was unexpected! And breakfast was very very good with fabulous service. Didn't use pool but had a look and was very inviting. Would book again.

Stayed May 2013, traveled as a couple
Helpful?
Thank Gill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 2, 2013 via mobile

Stayed in mid April for 4 nites,check in was a breeze, friendly staff
The rooms are great, we had a corner room, modern and well appointed , the shower is huge
High quality cotton bending, OMG
Most costly part is the Internet daily charge but it seems most hotels charge it
Undercover walk to the Crown complex
A wide range of eating places to suit all tastes and wallets
and of course the gigantic casino is there too
Don't miss the fire show , hourly at nite, river bank side of the Crown complex
Short 10 min walk to Flinders St
Great pool and sauna/ steam , facilities in the changing rooms
Great place to stay, friendly staff
Prices in par with other similar hotels
But the Location is the key
For us it was the best
Would we stay gain? YES definitely

Stayed April 2013, traveled with friends
Helpful?
Thank Crooz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 30, 2013

Easy access to bars, restaurants and cheaper options. Rooms were generous in size, stylish and well thought-out. All the elements had been designed to fit together to provide a harmonous environment to either work, sleep, eat or just look out the window. The breakfast was also very good and the service excellent.

Room Tip: Upper floor - 14th and above for great views.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiwi_73_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 30, 2013

Just had a weekend in Melbourne for my wife's birthday. We stayed at the promenade, as its close to the CBD and good value for the money. We booked on the crown promenade website in advance and got a great deal. We were given a lovely room on the top floor with great river views. The room was clean and tidy and will be back again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adam and Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 29, 2013

The room was really comfortable although the noise from the clubs across the road was rather annoying. I was on the 14th floor!
The reception staff were barely polite. They wanted payment upfront which I found somewhat odd. This was a booking made months in advance as I was attending a conference in the adjacent Conference Centre.
Great infinity pool but lots of noisy kids (they seemed to be having fun)
Overall the experience was rather uninspiring (stay at the Crown Metropole)

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffsmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Crown Promenade Melbourne, responded to this review, April 30, 2013
Thanks for letting us know about your recent experience at Crown Promenade.

We were disappointed to read that we didn’t meet your expectations. Please accept our sincere apologies. We always strive to ensure our guests have a happy and comfortable stay with us and your feedback is crucial to our success and gives us an opportunity to improve our service delivery.

Kind regards,

Greg Moore
General Manager
Crown Promenade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
Reviewed April 28, 2013

Drove in to Melbourne to compete in the dancesport championships being held in the Palladium of the Crown Casino and were delighted to see proximity of Crown Promenade to the venue. Friendly and polite staff generally around the hotel (pretty much every staff member we passed during our stay said hello to us) and our room was clean and well presented. Room service was prompt and delicious. As we turned in for an early night as we had an early start competing in the morning, a large, noisy party started up in the room next to ours (it was a Saturday night). One phone call to reception and within a couple of minutes, hotel staff attended our floor and the party was moved on and we had a blissful night's sleep. We were very impressed with the attentiveness of hotel staff.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beeb02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Property: Crown Promenade Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#24 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
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Also Known As:
Hotel Crown Promenade

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