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“Luxury Hotel in arguably Melbourne's best location.”

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Crown Promenade Melbourne
Ranked #26 of 162 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 3, 2013

Stayed here for one night, the location is A1, the room had excellent city views. If you feel the need to leave the Casino complex there are countless restaurants just a minute away.

Rooms are very comfortable if not a little bare in decor. Valet parking was flawless as was the buffet breakfast in the Mesh restaurant.

Room Tip: Non smoking, city view was great.
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  • Stayed: September 2012, traveled as a couple
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Thank Jake G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,842 - 1,848 of 2,489 reviews

Reviewed March 1, 2013

Stayed for 4 nights at the Crown Promenade. Part of the Crown entertainment group which consists of 3 hotels, a shopping belt and a casino. It was walking distance (just across the street) to the Melbourne Convention and Exhibition Centre and was super convenient. Sent my parcel ahead and concierge managed to receive it and sent it up to my room. Was given a room next to the fire hosereel and loved the layout very much, rather than the other rooms with a connecting door. Generally a pleasant stay. One thing to note is that the breakfast spread is exactly same every day. After four days I was running out of selections, they might want to consider providing some variation to the line. Great location, and pleasant service. Will definitely be back if I'm in Melbourne.

Stayed: February 2013, traveled on business
Thank Denisekoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

Great hotel for a business trip. Super efficient reception staff with quick check in and out. Nice clean rooms, new, large comfy bed, large simple and new bathroom, great fitness centre / gym. Ask for non smoking room, high floors nice.

Room Tip: Ask for non smoking
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  • Stayed: February 2013, traveled on business
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Thank CB_NSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

I stay here regularly. Good hotel, always clean, friendly staff and very convenient to the city for the business traveller or tourist. Trams just outside, and plenty of good restaurant options nearby..

  • Stayed: February 2013, traveled on business
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1  Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2013 via mobile

Very unusual to find a motel theses days that actually has smoking rooms and your even asked on checkin love the city view all the glitzy lights and a full glowing excellent staff very very polite and helpful perfect location especially if you like a bit of a gamble (yep sure do)

  • Stayed: February 2013
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1  Thank leeann a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

I liked this hotel as it is located in a nice area (Southbank) just next to the 24 hours Casino. Convenient to go shopping, drinking, dining and watching movies too. I stayed there on December 2011. The room was big, clean and had 2 big double beds. Shower was okay too - hot and cold water. However, there was very little amenities provided so you have to buy if you want to have toothpaste and toothbrush, etc. Its part of the hotel's arrangement as it is suppose to be a business hotel - not so much for holiday I guess.

Overall it was a good stay. I recommend great steak just opposite the hotel (in Crown) its called Rockpool.About 10 mins to Melbourne's city by tram or just walk towards Flinders Station and find Flinder Street then you're already in the city.

  • Stayed: March 2012, traveled solo
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2  Thank weloveindonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

The room was average nothing special. It smelled of cigarette smoke!!! We got put on the smoking floor. The staff failed to inform us that there are smoking and non smoking floors and didn't ask us which one would we prefer. It is crown after all you do expect certain level of standard. You are not going to get it at Promenade

  • Stayed: February 2013
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4  Thank Luci_melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, General Manager at Crown Promenade Melbourne, responded to this reviewResponded February 18, 2013

Firstly let me apologise for the experience you had whilst staying with us at Crown Promenade. Our staff should have been more diligent on arrival with checking of your requests and hopefully you advised us of your dissatisfaction during your stay so we could organise a move to another room.

Please do not hesitate to contact us on (03) 9292 8160 should you wish to discuss your stay in more detail.

Kind regards,

Greg Moore
General Manager
Crown Promenade

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#25 Luxury Hotel in Melbourne
Price Range: $185 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Official Description (provided by the hotel):
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 
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Also Known As:
Hotel Crown Promenade

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