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All reviews flagstaff gardens studio park flagstaff station great location queen victoria markets free tram sized fridge tram stop full kitchen hardware lane walking distance kitchen facilities nice room reception staff public transport per night stayed nights
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282 - 287 of 2,545 reviews
Reviewed August 29, 2019

lovely staff, nice clean room. the heater seemed to have a minor issue but I would recommend to others. Some nice pubs/restaurants close by. the Metropolitan Hotel down the road and the Gardens across the road.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jeremywilliams2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_Maggie, General Manager at Oaks Melbourne on William Suites, responded to this reviewResponded September 2, 2019

We are pleased to read you had a pleasant stay at our property, and enjoyed our cafes and restaurants. We appreciate your wonderful comments for our front office staff. We thank you for your kind comments and your 5 star review! We hope to see you back at the property again soon.

Kind regards

Anna F

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2019

Both the room and bathroom was well presented, nice and modern. Great walking distance to the vic market and Marvel Stadium, and the café attached had delicious breakfast. Quite pricey due to having to book late after a booking.com mishap and parking at $35 a night was steep, but all in all would stay again for short periods.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank beckc733
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_Maggie, General Manager at Oaks Melbourne on William Suites, responded to this reviewResponded August 28, 2019

Thanks for taking the time to write our property a review and I am glad to read that our room is nice and modern. We are particularly pleased to be able to assist you with ideal last-minute accommodation and parking. We would be delighted to have you return for any future accommodation requirements.

King regards,

Anna F

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2019

Pleasant staff
Walk to airport bus station,
Fresh
Clean
Full facilities in room
Didn’t like all the cigarette butts over balcony rail in garden
Room was very comfortable and had everything you need
Staff were very approachable and room service until 10 I think if required was available

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Lee-Anne T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_Maggie, General Manager at Oaks Melbourne on William Suites, responded to this reviewResponded August 27, 2019

Thank you for choosing at Oaks on William. It is with great pleasure to read your detailed review regarding the room facilities and surrounding area. I am glad to see you had a great stay, and we look forward to having you back again!

Kind regards

Anna F

Front Office Manager

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Reviewed August 26, 2019

I cannot fault our stay.
Exceptionally friendly and helpful reception staff with fantastic customer service. Great location, Hardware Lane is a quick stroll away for great Italian food and a free tram is at the doorstep. Rooms are clean and well appointed.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sherenawood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_Maggie, General Manager at Oaks Melbourne on William Suites, responded to this reviewResponded August 27, 2019

It's rare that you can provide 100% perfection in the services industry so thank you for the recognition of our property, its staff and room, and our nearby attractions, all of which contributed to your enjoyable stay. And Of course, we would be delighted to have you back for another 5-Star stay at our property. Thank you for your kind review

Kind regards

Anna F

Front Office Manager

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Reviewed August 25, 2019

This hotel is well located right outside a tram stop and near the markets. The rooms are a reasonable size and similar to those in other oaks properties.

Minor attention to detail (maintenance and cleaning) issues need rectification but I would stay again. If you want somewhere fairly central, reasonably priced, stay here.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank AlistairD642
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_Maggie, General Manager at Oaks Melbourne on William Suites, responded to this reviewResponded August 27, 2019

Thank you for you positive review of your stay at our hotel. I am pleased to read that all of our room and facilities were to your satisfaction, and that you found our location to be convenient. Regarding of maintenance and housekeeping issue, I will pass on to our department and improve our service. Thanks for your comments and we look forward to your next visit.

Kind regards

Anna F

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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